Talk America Work Values

Daily Duties at Talk America:

 Professionally provided customer service for local and long distance telephone customers, troubleshooting service difficulties, answering billing questions, adding, deleting or changing features and services on customer’s accounts, requesting and processing payments on delinquent accounts

What they like about Talk America:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Management, Quality, Coaching, Development, Hiring, Promotions, Operations, Client, Monitoring, Computers, Feedback, Improvement, Call Center, Leader, Insightful, Presentations

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Personnel Management, Client Service, Customer Service, Operations Management, Project Implementation, Payroll Management, Presentations, Hiring and Promotions, Collections/Billing, Staf Development/Productivity Growth, Problem Solving and Scheduling, Loan Processing, Bank Account Reconciliation, Credit Analysis

These are some of the questions we asked our climbers about their experiences with Talk America: