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Online Resumes with "virtual call center"
Virtual Customer Service Reprenatative Inbound call
I am retired and would like to work in a virtual call center environment doing intranet sales, customer service position
Senior Customer Service Manager/Director - 20 years experience
I am a Call Center Professional that has 20 years of operations experience. I have written RFQs, purchased and implemented several multi-million dollar call center solutions. Specialties: Customer Service Operations, Call Centers, Communications, Residential Services, Cable Television, Internet, Telephone. Virtual Call Centers, Securities, Packaging, Material Handling, Fastening products, Residential and Commercial Constru...
Tags for this Online Resume: call center solutions. , Securities, Packaging, Material Handling, astening products
Highly driven Project/Program Manager with track record of achieving business results
Actively seeking a highly challenging senior management position with direct impact on business growth, operational project success, business unit effectiveness and performance enhancement. Project management, operational analysis & effectiveness, systems integration and leadership development of mid to upper level leaders are my strengths.
Ideal Companies: DOD, DMDC, Government, Lockheed, Northrop Grumman, HSBC, Climber
Tags for this Online Resume: Leadership, Proactive, Program manager, project manager, MS Project, Development, Influence, Technical Project Management, Cross-functional team building, Motivation, Excecution Excellence, Process improvement, Technology Solutions, Organizational Standardization, Strategic Planning, Performance Improvement, Customer Satisfaction, Presentation Excellence, Continuous Improvement, Communication Excellence, Conflict Resolution, Change Management, Microsoft Office Suite, Visio, MS Publisher, Access, Excel, data analysis, Microsoft SharePoint, Flexibility, Lifecycle Planning, Relationship Management, Talent Management, Quality Management, Customer Care, Customer Experience, Thought Leader, Collaboration, forward-looking, Fast-Paced, Innovation, Lead by Example, Integrity, Excellence, Training
Technical and Business Analyst, Manager, Multilingual - MBA - 20 years experience - Memphis TN
PROFESSIONAL SUMMARY Over 20 years of professional experience in General Management, Sales, Marketing, International Sales and Marketing, Procurement, Pricing and Margin analysis, Business and Technical Analysis, Project management, Product and Market Development, IT, Database, Tech support, customer support A proven manager, professional and consultant with excellent communication, technical, and team building skills, bil...
Tags for this Online Resume: SharePoint, Sharepoint Technologies, POS, Training, Connectivity, Help Desk, Information Technology, Citrix, Customer Service, customer service skills
Help Desk Specialist, Arlington, TX
I obtained an Assoc degree in Information Technology and have over 20 years experience in customer/technical helpdesk support call centers. I am looking for a virtual call center or telecommute job at present for personal reasons.
Tags for this Online Resume: Technical Support Specialist, Help Desk Specialist, Client Services Rep, Customer Service Rep, Information Technology Degree (Associates), Over 10 years technical support
Customer Service Supervisor - 20 Years of Experience - Near 30318
Tags for this Online Resume: work at Home, virtual call center, customer service, call center, inbound
Assistant Director - 17 Years of Experience - Near 30058
Summary of Qualifications Possess over 15 years of Managerial experience in the following areas: Customer Service, Collections, Accounts Receivables, Sales, Client Service, Quality Assurance, Human Capital and Workforce Management. Many years of Consulting experience in Debt Flow Management, Client Service Retention, Call Center Strategic Planning and Virtual Call Center Operations. Summary of Experience and Education
Tags for this Online Resume: Customer Service, Quality, Quality Assurance, Quality Control, Sales, AT&T, Recruiting, Security, Wireless, CT
Stanley L Brown 15 years Call Center Manager
Summary of Qualifications Possess over 15 years of Managerial experience in the following areas: Customer Service, Collections, Accounts Receivables, Sales, Client Service, Quality Assurance, Human Capital and Workforce Management. Many years of Consulting experience in Debt Flow Management, Client Service Retention, Call Center Strategic Planning and Virtual Call Center Operations. Summary of Experience and Education
Tags for this Online Resume: Customer Service, Quality, Quality Assurance, Quality Control, Sales, AT&T, Recruiting, Security, Wireless, CT, management, manager
Customer Service Manager - 15 Years of Experience - Near 30058
Summary of Qualifications Possess over 15 years of Managerial experience in the following areas: Customer Service, Collections, Accounts Receivables, Sales, Client Service, Quality Assurance, Human Capital and Workforce Management. Many years of Consulting experience in Debt Flow Management, Client Service Retention, Call Center Strategic Planning and Virtual Call Center Operations. Summary of Experience and Education
Tags for this Online Resume: Customer Service, Quality, Quality Assurance, Quality Control, Sales, AT&T, Recruiting, Security, Wireless, CT, customer service, call center, customer service representative
CRM, Call Center Service Delivery & Project Manager in Reston, VA
Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.
Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy
Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development
Vice President - 15 Years of Experience - Near 29063
Ideal Companies: BlueCross BlueShield of SC, AgFirst Bank, Travelers Insurance
Tags for this Online Resume: Customer Service, Leadership, Project Management, Project Manager, Sales, Billing, Call Center, Documentation, Insurance, Interactive Voice Response
Vice President - 15 Years of Experience - Near 29063
Ideal Companies: BlueCross BlueShield South Carolina, Travelers Insurance, AgFirst Bank
Tags for this Online Resume: Insurance, Customer Service, Management, Sales, Teller, Billing, Documentation, Interactive Voice Response, Outsourcing, Program Manager
