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Customer Service Manager - 12 Years of Experience - Near 48375

Qualifications Profile * Customer Experience Transformation: Catalyst for improving customer retention that has repeatedly designed innovative new service models that expedite the resolution of customer concerns. Boosted customer satisfaction in several industries including mortgage servicing, and event management industries. * Employee Performance Improvement: Emotionally-intelligent team manager that is energized by empow...

Ideal Companies: Fortune 500

Tags for this Online Resume: Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building

Former US Naval Officer, company President, and Lean Six Sigma Master Black Belt

Over 12 Years of Experience in High-Profile Project Management Positions within Complex, Ever-Changing U.S. and Global Environments Trusted Leader, Mentor, and Coach for 250+ Team Members Generated $14.6 Million-Plus in Cost Savings Throughout Career Hold B.A. Degree (Currently enrolled M.B.A.) and Lean Six Sigma Master Black Belt Certification; Project Management Qualification Certified; Extensive Training in Oper...

Ideal Companies: Any industry that can utilize every aspect of my leadership and managerial acumen to both better myself and those both above and below my level.

Tags for this Online Resume: Management, Lean, Six Sigma, Military Officer, Business Development, Emergency Management, Microsoft, Program Manager, Project Management, Project Manager

Executive operator with a background in new start-ups and business turnarounds. Demonstrable international experience and a history of over achievement.

Seeking an opportunity to deploy and maximize a considerable history in developing human capital, operations, finance and support functions to address organizational objectives. Ideally suited to roles within medium sized businesses seeking a transformation to access new markets or new start-ups with a view on market sector disruption and market capitalization. A best in class leader with sound business acumen, competencies...

Ideal Companies: Quicksilver Vons UCSD SDSU FitBit Albertsons Walmart

Tags for this Online Resume: Financial, P&L, Policies and Procedures, Business Development, Focus, Training, Budgetary, Human Resources, Procurement, Consulting, Retail, Food Service, Marketing, International sales, Executive Management, Investment Management, BPR, CRM, 3PL, Conflict Resolution, Negotiation, Due Diligence

Chief Technology Officer - 20 Years of Experience - Near 21113

Accomplishments * Leading Change: Working with Earth Observation Community of Interest lead the concept, strategic vision, goals and tactical planning for the new Commercial Unclassified Business Environment (CUBE). The CUBE will support a $700M annual market - delivering pixels, images, reports, and business and scientific analytical reporting and analysis in near real-time * The initial efforts have resulted in delivering...

Ideal Companies: GSA FAS, GSA OCIO, GSA OCSIT

Tags for this Online Resume: Acquisitions, CIO, Procurement, Program Manager, Team Lead, Management, Services, Shared Services, Vendor Management, VM

Customer Service Manager - 17 Years of Experience - Near 17404

PROFESSIONAL SUMMARY: Proven expert in customer service account management with excellent written and verbal communication skills. Able to support multiple customer accounts through use of organizational and time management skills. Ability to calm unsatisfied customers, earn their trust, and bring in a team with the needed expertise to solve technical issues. Work closely and effectively with all levels of management to sat...

Ideal Companies: Dell-EMC

Tags for this Online Resume: Account Management, EMC, Management, Support, Brio, Communication Skills, Customer Accounts, Customer Service, Leadership

Sales & Marketing Executive

Areas of Expertise * Team Leadership: Exemplary sales, field, and customer partner cultivating substantial and long-lasting relationships through consistent communication, training, and successful retention campaigns. * Business Development: Strategic sales and marketing professional identifying and capturing key areas of opportunity to expand account services and products. Progressive career of award-winning and highly-rec...

Ideal Companies: Husqvarna, Ariens, TTI, Scotts,

Tags for this Online Resume: Account Manager, Product Development, Strategic Initiatives, Distribution, Ecommerce, Retention, Sales, Account Management, Management, Pricing, Leader, Excel, Powerpoint