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World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager

I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.

Ideal Companies: Illumina, Republics Services, Verizon Wireless

Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager

Creative Technology | Creative Direction

I design and produce engaging innovate experiences that help brands add value to people’s lives. With 12+ years in digital advertising I have created many such experiences. Digital evolution is my passion, and through effective communication and creative direction I implement change and execute ideas. I aim to build and lead beyond expectations, to create and evolve businesses with quantifiable measurements and provable...

Ideal Companies: Apple, Google, R/GA, W+K, HUGE, Deep Focus, Nike, G-Star

Tags for this Online Resume: advertising, creative, technology, digital, presentation, management, development, Photoshop, InDesign, Illustrator, Keynote, Sublime Text 2

Professional Intelligence Analyst

I am a U.S. Government professional who has more than 20 years experience in intelligence research, analysis and high-level briefing on policy alternatives. Expertise in Russian and French languages - speak, read and write. Expertise in proposal writing, policy options papers, full background reports, political economic analysis and Communist Party politics of the former Soviet Union and its former republics.