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Online Resumes with "service quality"
Customer Service Supervisor - 12 Years of Experience - Near 75035
Forward thinking leader with a passion for world class customer service. Skilled in team building with focus on efficiency, production, quality and team engagement. Known for excellence in performance management and motivating staff through coach, training and incentive programs. Evaluates metrics and results to identify and address areas of improvement. * Data analysis
Tags for this Online Resume: Complaints, Firepond Contact Center, Customer Service, Quality, Quality Assurance, Test, Web, Web Technologies, Arabic Language, Automation
Sales Engineer - 20 Years of Experience - Near 34601
Tags for this Online Resume: Business Development, Cardiology, Critical Care - Neurology, Endoscopy, Manufacturing, Neurology, New Business Development, Orthopedics, Sales, Sales Engineer
Customer Service Representative
Tags for this Online Resume: Customer Service, Troubleshooting, Video, Quality, Quality Assurance, Quality Control, Shipping/Receiving, Forklift, Forklift Operator, ANSI
Manager - 0 Years of Experience
LEADING CHANGE: As a Director of Product Development at McKesson I re-organized the IT organization based on the business requirements and long term goals of the company. I directed the modification and upgrading of the AMISYS (Managed Care Information System) system based on customer requirements with latest technology using rational tools for Configuration Management, the change was totally transparent to the clients. LE...
Tags for this Online Resume: Legacy, Voice, CICS, Cobol Programming Language, Desktop Computer, Disaster Recovery, Enterprise Applications, Extensible Markup Language (XML), Internet, Internet Protocol
Sales Director Leader With Over 25 Years Of Executive Sales & Marketing Experience
I am a results-focused executive with extensive experience leading high-performing sales and service organizations with domestic and international presences. Collaborative leader skilled at facilitating cross-functional teams with competing priorities to achieve shared organizational goals. Demonstrated background of fostering and maintaining relationships with key stakeholders at varying levels of an organization to drive ...
Tags for this Online Resume: Transportation, International Sales, Inventory, Market Research, Marketing Management, P&L, Pricing, Purchasing, Research, Sales, Sales Management, Sales Director, Project Management
Sales Representative
Tags for this Online Resume: Customer Service, Quality, Quality Assurance, Quality Control, Software, Troubleshooting, Call Center, Objection Handling, Sales, Sales Training
Quality Manager - 20 Years of Experience - Near 77316
Tags for this Online Resume: Corrective Actions, Documentation, Management, Manufacturing, Process Improvements, Training, Budgeting, ISO, ISO 9001, Quality
Manager
Tags for this Online Resume: Call Center, Catalogs, Security, Accounting, Adobe, Benefits, Customer Service, Insurance, Lotus, Manufacturing
Quality Assurance Specialist - 13 Years of Experience - Near 85225
Successful software quality analyst, offering robust career experience in strategic quality assurance processes. Extensive experience in validating functional and non-functional requirements in an agile environment, with a focus on component, integration, acceptance and regression testing. Proven talent in leading quality analysis programs encompassing training, mentoring and conflict resolution. Focused and driven, excelle...
Tags for this Online Resume: Quality Assurance, Scheduler, Test, Agile, Agile methodology, Payment Processing, SCRUM, Scrum Agile Methodology, Web, Distribution
Director of Quality
Tags for this Online Resume: Management, Infrastructure, Security, Weapons, Msa (Accounting Pkg), Quality, Quality Assurance, Quality Management, A+ Certification, Audit
Quality Manager
Tags for this Online Resume: Management, Infrastructure, Security, Weapons, Msa (Accounting Pkg), Quality, Quality Assurance, Quality Management, A+ Certification, Audit
Driven and Visionary Senior Software Consultant and Business Analyst
I am a respected mentor, coach and director of high-performance teams. History of success in workflow development, process improvement, and enterprise software development. I am a metric driven leader with a proven record of breaking corporate growth barriers through exceptional leadership, strategic planning and execution, vision and mission development and implementation. A knowledgeable IT consultant and business analy...
Tags for this Online Resume: Business Development, Spring, Project Management, Project Manager, Software, Acceptance Testing, Documentation, Test, User Acceptance Testing, Training