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Online Resumes with "service level agreements "
DBA
EXPERIENCE SUMMARY . Over 6 years of hands-on experience as an Oracle Database Administrator, having hands on experience in database administration, production support, installation, configuration, upgrades, performance tuning, backup, and recovery, cloning, space management, and database security with Oracle (10g, 11g, 12c) on Sun Solaris, Red Hat Linux, HP-UX, AIX, and Windows Platform. Skills Summary: * Experienced in Pe...
Tags for this Online Resume: Capacity Planning, Clusters, Configure, Data Warehouse, Database, GOLDEN GATE, Install, Linux, Management, Microsoft SQL Server, DBA
System Engineer - 19 Years of Experience - Near 20721
Professional Summary A solutions-focused self-starter and team oriented IT professional, with 20+ years of experience installing, configuring, and troubleshooting PCs, Mac's and network hardware. Proven ability to successfully analyze an organization's IT support requirements identify deficiencies and potential opportunities and develop innovative solutions for increasing reliability, and improving productivity. I have deve...
Tags for this Online Resume: BMC Software, Connectivity, Customer Service, Desk Top Support, DHCP (Dynamic Host Configuration Protocol), Email, Install, Local Area Network, Lotus, Lotus Notes
System Administrator - 14 Years of Experience - Near 98274
Summary: An accomplished Networks/Systems Administrator with over 14 years of Information Technology experience, managing over 5,500 backups nationwide for a large organization. Implementing complex system administrative commands that incorporate monitoring and controlling system backups to ensure successful completion within the backup window. Organize and present monthly audit reports to the customer in order to validate ...
Tags for this Online Resume: Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers, Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers
Team Leader
Professional Summary: * 9+ Years in IT / Technology - software performance testing, performance engineering, software monitoring and product testing, currently working as Performance Test Lead. * Experience in protocols like HTTP/HTML, SAP web, SAP GUI, Web Click and script, Web Services, JDBC. * Understanding of the application functionality and Non Functional requirements along with SLA's defined. * Identifying the test s...
Tags for this Online Resume: Information Technology, Technical Lead, SAN (Storage Area Network), Software, Test, Apache Jmeter, Asset Liability Management, Audit, Automation, Banking Industry
Tester - 7 Years of Experience - In Canada
SUMMARY: * Highly motivated, energetic, hardworking, quick learner. * Versatile and adaptable, welcome the challenge of solving problems. * Excellent organizational and interpersonal skills. * Enjoy contributing to team effort and creating a good working environment. * Excellent Teaching power plus explaining skill. * Excellent written and oral communication skills as well as analytical and mathematical skills. * Proficienc...
Tags for this Online Resume: Citrix, Microsoft Windows, Query, Sales, Database, Extensible Markup Language (XML), HP, sql, agile, software, customer relation, Data Analysis
Manager - 20 Years of Experience - Near 20774
Managed four Supervisors one Systems Manager and highly technical shift Engineers responsible for the design build and implementation of the France Telecom Long Distance USA Network Management Center (NMC) network management systems and Data Communications Network (DCN). My group developed all network security procedures and policies as well as selected all network management platforms. I developed and implemented manpower ...
Tags for this Online Resume: Backbone, Engineering, Ethernet, Forecast, Networking, OC-12, Oc12, Synchronous Optical Network (SONet), Wireless, Communications, it jobs, agile, OTN, ROADM, IP, Infrastructure, NOC, Management, Success
Business Analyst - 18 Years of Experience - Near 55433
SUMMARY Resourceful, motivated professional with excellent technical and functional abilities. Strengths include designing and implementing CRM solutions, process improvement, troubleshooting critical issues, leading and motivating team members, and meeting firm service level agreements. Skilled in business analysis, project management, client engagement, operations management, and solution development lifecycle. Pursuing a...
Tags for this Online Resume: Business Analysis, Business Analyst, Structured Query Language, Business Requirements, Coding, Due Diligence, Marketing Management, PeopleSoft, Pharmaceutical, Project Management, sql, agile
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
Business Analyst - 20 Years of Experience - Near 60510
Responsible for deploying HP's Service Manager, web based four-tier service desk application integrating people process and technology. Automated service desk application to receive events from systems management infrastructure., facilitated and implemented "IT Mobilization for Service Management" support process workshops around incident, problem, service level management, asset, configuration and change management in the ...
Tags for this Online Resume: Asset Management, Integrate, Management, Training, Configuration Management, Configure, Itil, Security, Infrastructure, Manufacturing, linux, it jobs, software, agile
Operations Manager - 15 Years of Experience - Near 60156
Exceptional customer service skills with a passion for developing and leveraging best practices to deliver consistent and measurable results to meet service level agreements. Proactive thought leader and exceptional communicator with a deep understanding of IT support processes and operational efficiency. Proven ability to identify, analyze, and creatively solve problems under pressure. Develops, leads and motivates high pe...
Tags for this Online Resume: Nortel, DMS, Dms (Data Mgmt Tool), IBM, Management, Network Operations Center, Network Support, Networking, NOC, Support, it jobs, ITIL, sql, Customer Service, Service Transition, Service Design, Service Operation, Wireless, LTE
Administrative Services Manager - 10 Years of Experience - Near 08859
SUMMARY An accomplished and seasoned Relationship Manager with over 10 years of customer and consumer experience. Demonstrated expertise in building effective relationships with current and potential clients and their shareowners strengthening and growing relationships through outstanding and service level agreements and comprehensive customer service. Strong communication and consultative skills and experienced in analyzin...
Tags for this Online Resume: Audit, Commissions, Quality Assurance, Services, Test, Distribution, Call Center, Inventory, Management
Manager - 10 Years of Experience - Near 23456
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor
