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Online Resumes with "escalation management"
PMP Certified MBA with 10 yrs experience
Hi, I am a Certified PMP and MBA in Operations Management with 10 years experience in IT software consulting. My previous experience has been focused on: • Direct interaction with customers and Business users at On-Site customer locations, working on requirements gathering, solution design, solutions enhancements and change management. • Project plan and estimation, work breakdown, delegation of responsibilities to team me...
Tags for this Online Resume: i2 SCP, Supply Chain Consultant, i2 SCM Functional, PMP, Project Management, Project manager
Service Delivery Manager
• Over 4 years of experience in: ~ Business Analysis ~ Project Management ~ Service Delivery Management ~ Program Management ~ IT infrastructure Management ~ Client Relationship Management ~ Escalation Management ~ UAT testing ~ Team Management • Track record of initiating other service management processes, including IT Service Continuity Management, Problem Management, and Change Management, as required to...
Tags for this Online Resume: Pune, Service Delivery Manager, Change Analyst , Business Analayst
Project Manager
Flexible self starter, innovative,problem solver,excellent time manager, organized,energetic Project Manager that knows what it takes to get the job done.
Ideal Companies: Verizon, British Telecom
Tags for this Online Resume: IT Software Project Manager, Telecommunications Project Manager, Project Manager
Education Teacher
Tags for this Online Resume: project manager, escalations manager, program manager, Database, application engineer, helpdesk
Level II/ Level III Desktop Support, New York
My objectives are: To provide excellent technical support to the best of my abilities and in a timely manner; to exceed in every facet of my duties and responsibilities; to keep up with technology.
Tags for this Online Resume: Mobile Computing, Appsense Application Manager, EEPC, McAfee ePolicy Orchestrator, Symantec endpoint encryption, XenDesktop administration, Level 3 desktop support, Desktop Support, Systems administrator, Escalation manager, Active directory, Active directory, Symantec endpoint protection
Senior IT Specialist
Technical Support Manager, pre-installation planning. Can provide project management on IT projects. Can do deskside support, escalation management, vendor management
Tags for this Online Resume: Manager, Technical Support, Systems Engineer, Preinstallation Planning, Vendor Management, Team Leader
Electrical Engineer, Quality Program Manager, Process Efficiency Expert, 20 years experience at HP
I am an experienced HP Storage supply chain quality engineer with a wealth of knowledge. I have greater than 15 years’ experience with Hewlett Packard storage supply chain engineering manufacturing and repair. I am well qualified: - Designing in quality, reliability, usability, serviceability, test and manufacturability. - Using quality tools such as Lean/6 sigma/Green Belt to characterize problems and define correct acti...
Tags for this Online Resume: Roseville, CA within 25 miles, Program manager, Product Engineer, Process Engineer, Quality manager, Escalations manager
Engineering Manager - 20 Years of Experience - Near 60142
I offer a unique skill set gained through broad academic, business, and military experience. Earning an M.B.A. gave me the in depth knowledge and analytic capabilities in business strategy, marketing, finance, communications, and law that complimented the technical knowledge and problem solving skills I learned in obtaining an engineering degree. This combined with the operational leadership and decision making skills lea...
Tags for this Online Resume: team leadership, business management, troubleshooting, product marketing, crisis escalation management, Chicago
Project Manager - 16 Years of Experience - Near 27703
Experienced project manager with over 12 years of leading all phases of diverse technology projects; ITIL foundations credentials; degree in CIS; and nine years of network operations and implementation experience. Operations Leader; plan and manage multimillion-dollar network upgrade & support projects aligning technology solutions to drive process improvements, performance improvements and bottom-line gains. Excell...
Tags for this Online Resume: Project Management, ITIL, Escalation Management, Enterprise Implementations, Requirements Analysis, Vendor Management
Vice President - 15 Years of Experience - Near 21102
Accomplished Human Resources and Administrative Manager with extensive experience in recruiting, staffing, compliance and contracts administration. Highly skilled in administering full spectrum of Human Resources including payroll, benefits administration and collective bargaining agreements. Expertise in strategically planning and implementing policies and procedures for achievement of organizational goals and vision. Sol...
Tags for this Online Resume: Human Resource Management, Contract Management, Contracts
Project Managers - 10 Years of Experience - Near 15237
MARK M. RETTER, JR. 127 Link Ave, Pittsburgh, Pennsylvania 15237 Phone 412-759-5908 Email mretter1@yahoo.com Summary Innovative telecommunications network manager with extensive experience at AT&T managing global network facilities. Created improvement in network maintenance results by decreasing average restore time from 240 minutes to 120 minutes. Using organizational design, and team building, trained and motivated...
Tags for this Online Resume: Integrate, Services, Troubleshooting, Management, AT&T, Billing, Call Center, Frame Relay
SAP PROGRAM MANAGER / DELIVERY MANAGER / PROJECT MANAGER with 15years experiencein various Industries
Experienced in Program & Project Management. Handling multiple Project in parallel. -Excellent in handling Project cost model efficiently. Efficient in handling escalations and stake holders. -Understand Client expectation and deliver projects within budget & on time. -Master in Risk Management & Mitigation Strategy. -Experienced in transition management, building competency. -Nearly 10 years with SAP, started career as F...
Tags for this Online Resume: SAP Project Manager, SAP Program Manager, SAP Delivery Manager
