CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "end user support"

Intelligent People-Person

I am an outgoing Support Tech with 13 years experience seeking a position in Customer Service or Tech Support. I am skilled in communicating with customers and determining their needs. I have a "can-do" approach to client support and an eagerness to learn new things and add them to my bag of tricks for troubleshooting and problem-solving.

Ideal Companies: Music Business, Record Companies, Healthcare, Software, Computer

Tags for this Online Resume: email, desktop, Windows, Outlook, PDA, network, IT, Support, Application, Microsoft, Helpdesk

TARVER

Ideal Companies: GE

Tags for this Online Resume: Administration, Support

Senior Business Manager

AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...

Ideal Companies: Comcast, IBM

Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services

Administrator-Records Management Applications

Records Management Administrator with exceptional verbal/written skills. Fast learner and creative.

Ideal Companies: open to any companies

Tags for this Online Resume: records management

The Jane of All Trades for Your Position

A results oriented professional with an array of experience in the areas of project management, case management, technical/helpdesk support, and business operations. Highly efficient in account and database management, end-user support and client/customer relations. Detail oriented with sharp analytical skills good for project planning. A seasoned manager, who encompasses team leadership, strong business ethics, extensiv...

Ideal Companies: First Available

Desktop Support Specialist

I would like a position within a company's IT department where I can be a contributing factor to the success of the department and therefore the company. A position where I can fully rely on my past experiences and expertise.

Tags for this Online Resume: Desktop - end user support, Helpdesk - Tier 1/Tier 2/Tier 3 support, Applications - develope, administer, IVR - administer and support, CTI - administer and support

Innovative Senior Quality Assurance Engineer

A highly accomplished technical leader, process engineer, trainer, implementer with extensive test process management and leadership, offering creative solutions which exceed business goals and improve return on investment.

Ideal Companies: Oracle, McKesson, HP

Tags for this Online Resume: QTP, Quality Center, Automation Lead, HP/Mercury, SQL, Oracle

Paper, Printing, Quality, Complaint Specialst

Looking for a positions which resolves paper and printing related complaints, which may be a field or laboratory position or a position assuring quality/documentation or a position within the digital or printing field or a position installing, training or demonstrating printing equipment. My background encompasses quality assurance, paper knowledge, commercial printing, printing technology, customer/field service, inform...

Ideal Companies: AbitibiBowater, Boise Cascade, Domtar, Evergreen Packaging, Fraser Papers, Georgia-Pacific, Graphic Packaging, Longview Fibre Paper and Packaging Inc, Meade Westvaco, Neenah Paper Inc, NewPage, UPM, Verso Paper Co, Weyerhaeuser, Avery Dennison, Consolidated Graphics, Multi-Color Corp, Quad Graphics, Quebecor World, RR Donnelley, Standard Register, The Bureau of Engraving and Printing, The United States Mint

Tags for this Online Resume: paper printing complaints technical

Power creater, implementor and automator of Pharmacy Systems

Creative problem solver and troubleshooter and end user supporter who is self reliant and a great team player. Appreciative, honest and loyal.

Ideal Companies: Omnicare, Pharmerica, Lilly

Tags for this Online Resume: Pharmacy Systems Implementation, Billing Specialist, Customer Service

Software Distribution Expert

My experience in the IT field started in 1996 with IBM Global Services as a Help Desk Analyst where I provided phone support for our client, Advantica Restaurant Group. In this position I troubleshot the IBM 4694/4695 POS system that the client used in their restaurants as well as their back office computer system, which ran OS/2. I provided support on both the hardware and software for the end users. From this position,...

Ideal Companies: Metlife, American Express, Duke Energy, Microsoft, Google, Michelin, QS/1, Scansource, IBM, CapitalOne, American Express

Tags for this Online Resume: BMC CM, Marimba, BMC Configuration Management, Desktop Management, Mobile Desktop Management, Patch Manager, BMC Patch Manager

Diligent Senior Business Analyst / Whole Loan Trader

Resourceful, creative, and loyal. Excellent communication skills and extremely personable.

Ideal Companies: Washington Mutual, CitiBank, Wells Fargo, Bank of America, Wachovia, Microsoft, Countrywide, Goldman Sachs, Lehman Brothers, Merrill Lynch, Morgan Stanley, Bear Stearns

Tags for this Online Resume: business analysis, fixed income, whole loan trading, data analysis, SQL, Excel, Pivot Tables, Project Management, Management, database, stored procedures, liaison, ETL, capital markets

Project Manager & Network Engineer

Experienced technology professional with strong background in network operations, project management, systems analysis, business requirements, and end-user support. Drives cost reductions, quality improvements, and customer satisfaction through all areas of IT operations. Proven proactive mindset toward project completion and problem resolution. Good success in working with end users at all ability levels. Project Managemen...