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Online Resumes with "customer satisfaction"



Customer Service Representative - 20 Years of Experience

SUMMARY Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I offer a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Top representative in department with customer satisfaction. Maintained 100% reliability. Top QA scores as well as 100% customer satisfaction surveys.

Tags for this Online Resume: Reliability, Surveys, Test, Customer Service

Engineering Manager - 20 Years of Experience - Near 02878

Career Summary A high calibre project manager with gravitas and a proven track record of successful project management through methodical, thorough and diligent work. As a natural leader and relationship builder, I have a vision and purpose to drive organizational change. I am flexible and able to adapt positively to any challenges that arise. I am also comfortable at making sometimes difficult decisions and taking ownershi...

Tags for this Online Resume: Project Management, Project Manager, Construction, ISO, Management, Quality, Quality Assurance, Quality Management, mechanical engineering, project engineer, project manager

Pharmaceutical Scientist and Quality Controller

To obtain a challenging position that will enhance my professional growth and my opportunities to contribute to the success of the business. Applying all my knowledge and expertise on raw materials, API's and biological products. Improve customer satisfaction by identifying areas of improvement. Support transformation to lean culture. Drive process improvements and lead projects related to promote a lean culture by mentorin...

Tags for this Online Resume: Logistics, Management, Trend Analysis, Manufacturing, Complaints, Distribution, Documentation, Product Development

Maintenance Technician, Northern Virginia

I am a detail oriented am player who focuses on getting the job done within budget, on schedule, and to customer satisfaction.

Tags for this Online Resume: Construction Training, Landscaping, Construction Management, Carpentry, Electrical, Maintenance

Technical Writer

Qualifications * A dedicated, highly motivated, and responsive professional with many years of industry experience. * Experienced in providing clear and concise hardware and software technical documentation. * Immersion in Software Development Life Cycle (SDLC). * Excellent interpersonal skills for communicating with engineering, marketing, and subject matter experts. * Proven presentation, communication, design, and interp...

Tags for this Online Resume: Microsoft Visio, RoboHelp, VISIO, Adobe FrameMaker, Confluence, Documentation, Extensible Markup Language (XML), JIRA, html, agile, software

Financial Analyst - Systems Pricer - Commerical & Government

PROFILE Dynamic, results-driven professional with nearly twenty years in the IBM Corporation of progressively challenging Finance/Profit Management/Deal Desk and related experience, contributing to the success of cross-disciplinary teams while analyzing complex financial transactions to maximize profits, enhance customer satisfaction and ensure audit compliance

Tags for this Online Resume: Assistant Controller, General Ledger, Payroll, Procurement, Training, A SERIES, Billing, Financial, Financial Statements, Pricing, it jobs, accounting, finance, accountant, controller, excel, audit

RadfordPRO

Planned and implemented targeted sales activities to build and maintain business emphasizing value-added services in a market dominated by well-capitalized competitors. * Consistently met and exceeded sales goals and product quotas. Performed outstanding customer relationship management ensuring educated clients customized products and services and creative turnkey solutions. * Consistently exceeded sales quotas Developed i...

Tags for this Online Resume: Human Resources, Purchasing, Banking Industry, Banking Operations, Management, Product Development, Security, Imaging, Account Manager, Diagnostic Imaging, outside sales, sales, account executive, account manager

EMI knowledge, LED and Lighting, Motor Controls,

Professional Summary A senior engineer with over 40 years of power electronics experience specializing in solving customer technical issues by using semiconductors, resulting in high customer satisfaction an industry expert in power electronics, very knowledgeable of Power MOSFETs, IGBT's, Bipolar Transistor, Triacs, and SCRs. Knowledgeable of the various driver ICs and techniques to turn-on and turn-off power semiconductor...

Tags for this Online Resume: Electronics, Applications, Pfc (Pwerblder Found Clas, Acquisitions, Automotive, Email, IEEE, Low Voltage, MOSFET, Motorola

Assistant Manager - 15 Years of Experience - Near WA4 2RY87

PROFILE I am a Project engineer with over 15 years of work experience of successful directing and managing of multi million dollar projects in firms, performing management functions such as planning, scheduling, organising, procuring and construction, ensuring the successful completion of EPC projects with time and budget. I have a MSc in Project Management with Merit from the University of Portsmouth, UK, which includes bu...

Tags for this Online Resume: Construction, Procurement, ABS, DPS, Engineering, Logistics, Management, Offshore, Planning, Product Development

Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432

Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...

Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure

Customer Service Representative - 8 Years of Experience - Near 93612

Accomplishments Managed call flow with up to 15 calls in queue per minute with quality service. Exceeded corporate target for customer satisfaction for 2 times a months in a row. Managed to receive an award for "Outstanding Product Support Specialist". Professional Summary Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase ...

Tags for this Online Resume: Forklift, Inventory, AVAYA, Complaints, Customer Service, Email, Inventory Control, Management, Negotiation Skills, Support, Pelco Sales customer