I am looking for a job that will would fully use my capabilities and allow me to excel in the management field.
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JDE, Lean manufacturing, CIP, 5S, Management, Production, Packaging, Re-engineering
Dynamic, customer-focused Executive Leader with over 20 years of progressive experience in the Call Centre industry. Expertise in call center management, including service level management, performance management, service quality, customer satisfaction, budget management, strategic planning, process documentation, innovation and technology management. Demonstrated ability to work closely with associates and clients of di...
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customer service, workflow management, client management (BPO), customer focus, goal oriented, organized
Develope coaching opportunities while exceeding bench marking expectations set forth by the company while maintaining service levels.
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Coaching, Development, Supervisor, Training, Organization Skills, Bench Marking
Pursue in Phlebotomy and/or Medical Laboratory Technician
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Phlebotomy, Medical Laboratory technician, Customer service, Plasma Center Technician, Certified Phlebotomy Technician, Phlebotomist
call center team manager
I would like to eventually be a Director of IT as I have demonstrated success for several years in the maintenance and support of network, server, desktop, peripheral, and phone hardware for up to 500 users. Communicated with owners, CEOs, IT directors, management, and vendors in the course of launching and maintaining company goals. I used 2012 to attend New Horizons Computer Learning Center to update my computer education...
Career Profile:
Top-producing Sales Professional with 15+ years of experience driving profit and market share growth for global pharmaceutical corporations. Proven ability to work with anesthesiology, nursing staff and purchasing managers to integrate medical devices at new customer sites, insuring ongoing commitment. History of partnering with internal personnel to develop and implement product launches. Talent for creat...
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biotech, medical, sales, management, pharmaceutical, manager, device