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Online Resumes with "call center consulting"
Experienced Manager
Manage Call Center, Billing and Field Techs operation 24/7 within a $5M dollar budget.
Ideal Companies: Comcast, PP&l, Verizon, Wyeth
Tags for this Online Resume: Change Management, Operations, Team Collaboration, Business Development, Profitability, Customer Service, Experienced Trainer
Management Expert
High energy Sr. Manager with expceptional interpersonal and leadership skills. Proven team development skills, HR friendly!
Ideal Companies: Accenture, Verizon, AT&T, Time Warner, Cox, Comcast, Sprint, MCI, Qwest, Deliotte
Tags for this Online Resume: Operations Director, Vendor Manager, Process Manager, Project Manager, Consultant, HR Manager
Senior VP - Market Research Call Centers - Consultant
Tags for this Online Resume: Market Research, Call Center, Telephone Interviewing, Operations, VP, Executive
Telecommunications Consultant
Project management in areas of Telecommunications, including VoIP conversion, Call Center consulting, infrastructure implementation, managed service & carrier evaluations. Assist client & provide leadership role in telecommunications projects. Worked with various national & international organizations with multiple locations
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Sales Representative - 11 Years of Experience - Near 85138
Business professional seeking full-time employment to secure a position that will incorporate my experience in sales, account management, customer service excellence and administrative consulting. Business Profile * Entrepreneur of independent Consulting and Sales for local start-up businesses * Sales professional inclusive of business-to-business field sales of performance based marketing, advertising sales and retail sale...
Tags for this Online Resume: Call Center, Cold Calling, Marketing Management, Networking, Pricing, Receivables, Referrals, Retention, Management, Customer Relationship Management
Leader & Manager - 20 Years of Experience - Near 80234
ACCOMPLISHMENTS * Saved 6 multi-million dollar programs from failure or stagnation while improving ROI by up to 30% while reducing critical timeline constraints with process improvements, team involvement and dynamic approaches * Successfully developed high performance teams in departments ranging from 5 to 35 employees * Brought one environmental laboratory from overall negative cash-flow to high profitability in 5 months ...
Tags for this Online Resume: Integrate, Legacy, Business Acumen, Data Architecture, Infrastructure, Oltp (Online Transaction), RDBMS, Control Data, D.O.D., LSI, sql, linux, it jobs, agile, software, html, Relationships, Communication, Cost Savings, Effective Leadership
Accomplished Senior Level Call Center Operations, Customer Service, Collections
Seeking executive level position with organizations with large call center environments.
Tags for this Online Resume: Accounts Receivable, Customer Service, Call Center, Call Center Software Sales, Call Center Operations, Debt Buyer
Program Manager - 20 Years of Experience
I use my expertise in managing complex data sources and people to find the common threads, exploring the highs and lows of the customer journey. Turning the touch points of that journey from data into actions is key, and I enable organizations to discover more effective ways to leverage this information, collaborating across functions and levels for constant improvement.
Tags for this Online Resume: Management, Vendor Management, Complaints, Data Analysis, Firewall, Documentation, Quality Assurance, management development, partner manager, global support operations, call center consulting, remote work, director of training, tqm
System Engineer - 5 Years of Experience - Near 06708
Tags for this Online Resume: Hardware/Systems, Management, Microsoft Windows 7, Windows 7, Desktop Computer, Email, Microsoft Windows, Troubleshooting, Call Center, Connectivity
Business Analyst - 10 Years of Experience - Near 44012
Tags for this Online Resume: Management, Payroll, Benefits, HR, Human Resources, PeopleSoft, Policies and Procedures, Business Requirements, Recruiting, Test
Manager - 0 Years of Experience
Tags for this Online Resume: HR, Human Resources, Information Technology, Payroll, Billing, Call Center, Desktop Computer, Management, Clarify, Planning
