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Online Resumes with "global support operations"
Global Management Executive
Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...
Ideal Companies: GE, HSBC, ING, Citi, Washington Mutual, USAA, Frito-Lay, Pepsico, Yum Brands, Countrywide, Intuit, Toyota Financial, other
Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy
Manager - 20 Years of Experience - Near 76028
Qualifications Profile Senior - Level Manager with distinguished career leading productive business operations through comprehensive IT support operations in multicultural and multinational environments. Recognized expertise bridging the technical gap between business users and Global/local technical and non/technical teams. Passionate Leader, skilled at building top-performing technical teams focused on impeccable service ...
Tags for this Online Resume: Metrics, Business Requirements, Call Center, Compensation, J.D. Edwards, Lan/Wan, Local Area Network, SAP, Mentoring, Networking, ERP, CRM, Coaching, Team building, Project Manager, Analitycs, Cisco, Netapp, SCRUM, Agile, VOIP, Microsoft, recruiting, budget, strategy
Program Manager - 20 Years of Experience
I use my expertise in managing complex data sources and people to find the common threads, exploring the highs and lows of the customer journey. Turning the touch points of that journey from data into actions is key, and I enable organizations to discover more effective ways to leverage this information, collaborating across functions and levels for constant improvement.
Tags for this Online Resume: Management, Vendor Management, Complaints, Data Analysis, Firewall, Documentation, Quality Assurance, management development, partner manager, global support operations, call center consulting, remote work, director of training, tqm
