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Online Resumes with "Ticketing"
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
IT Operational Support
Versatile and goal-driven professional with over 30 years' experience in both technical and leadership roles managing the support of various operating systems and associated hardware. Directed a team of twelve plus engineers in six physical locations supporting Hewlett Packard's six large 100,000+ sqft data centers in Georgia and Texas. The team was also responsible for support of over 60 remote locations around the world u...
Ideal Companies: Hewlett Packard Inc., Amazon, Various Oil and Gas companies.
Tags for this Online Resume: Management, HP, Linux, Support, Veritas, SLAs, HP/UX, Infrastructure, WebApps, SAP, HADR, Technical Support, VMWare, Unix, Delivery Manager, Support Manager
Manager - 20 Years of Experience - Near 19060
SUMMARY Energetic team player who supports sales staff by providing sales data, market trends, forecasts, account analyses, and new product information while relaying customer services requests. ACCOMPLISHMENTS Major projects include the oversight of the relocation of 14,000 season ticket holders from Veterans Stadium to Citizens Bank Park. Over 20 employees hired as post graduate interns, remain with the organization in fu...
Tags for this Online Resume: Budgeting, Sports, Complaints, Customer Service, Sales, Sales Reports, Entertainment, Marketing Management, Account Analyses, Communication Skills
Not Listed - 11 Years of Experience - Near 07506
AREAS OF EXPERTISE * Controlling Budgets Root Cause Analysis Troubleshooting issues * RAY'S GENERATOR EXCHANGE FEBRUARY 2003 - NOVEMEBER 2008 Owner * Responsibilities: all duties required to maintain a thriving re-manufacture/rebuilding facility for starters, alternators, generators rebuilding of starters, alternators, ordering of supplies communicating with supply vendors maintaining "specialty" items required by clients, ...
Tags for this Online Resume: Automotive manager, Warehouse manager, automotive parts manager
Sr Application Support Analyst/PMP - 14 Years of Healthcare Experience
SUMMARY Exceptionally strong, intelligent, versatile information technology professional that combines a solid technical competence complimented with the ability to work well with, motivate and lead other professionals. 13 years of HIM IT healthcare experience. Solid Epic (certified) and OneContent (DMS) experience. Has years of excellent project management (PMP), testing, and implementation skills. Loves working in the Hea...
Tags for this Online Resume: Project Management, Project Manager, System Support, epic, Healtcare, Mckesson, OneContent, MPF, HPF, SQL, HIM, PMP, Deficiency Tracking, ROI, Identity, DMS, System Analyst, Epic Certified, Implementation, McKesson Patient Folder, Horizon Patient Folder, application adminstrator, Rightfax, HL7, MSSQL, Transcription
Telecomm Specialist
SUMMARY OF QUALIFICATIONS: * Over ten years of leadership experience within the Telecommunications field * Proficient using multivendor radio frequency communications, software and monitoring systems to include: REMEDY, AS 400 Trouble Ticketing, Integrated Systems Control Center, HP Openview, Cisco Works and Cisco View 2000, High Frequency (HF), Ultra High Frequency (UHF), and Very High Frequency (VHF) Radios and Antennas T...
Tags for this Online Resume: BDE, COB, Documentation, Gateway, Infrastructure, ISDN, Management, Reliability, Telecommunications, Asynchronous Transfer Mode (ATM)
Database Administrator - 7 Years of Experience
Summary of Experience: * I have Seven years of IT experience including 'SQL Server Database Administration' databases using SQL Server 2014, 2012, 2008R2 & 2008. * Excellent skills in Installation, Configuration & Maintenance of SQL Server, Server Planning & Design, Exposure to Active Directory, Creating & Manipulation of data, tables, views, indexes, using SSMS & T-SQL Scripts following RDBMS strategy, Following ER Diagram...
Tags for this Online Resume: Configure, Database, Management, Microsoft SQL Server, Monitoring, Structured Query Language, Amazon Web Services, Automation, Business Requirements, Clustering
Managing Director - 20 Years of Experience - Near 21234
Consistent Regional Call Center Mgr -Customer Relations - Northeast & Southeast Regional Zone Call Center * Oversaw a staff of a hundred plus customer service operators at one of the largest, corporate call centers whilst managing several other key departments. Customer Experience, Customer Care, Quality Assurance Team, Outbound Sales, Commercial Sales, Online Chat Team, Dispatch Team, Service Tech Teams, Local Service Bran...
Tags for this Online Resume: Training, Analytical Skills, Financial, Financial Statement, Focus, Planning, Scheduling, Strategic Planning, Call Center, Management
Help Desk Specialist - 3 Years of Experience - Near 27265
Tags for this Online Resume: Systems Engineer, Active Directory, Apple Mac OS X, C++ Programming Language, Certificate Authority, Cisco, Cisco Certified Network Associate, Coding, Office 365, Technical Support, LAN/WAN Troubleshooting, Help Desk Ticketing System
Help Desk Specialist - 16 Years of Experience - Moving to Austin or San Antonio area
Summary of Qualifications: * Innovative and articulate technical support professional with 11+ years of work history working in help desk, IT support and networking environment. (Information Systems Specialist, Support Technician I, Support Technician and Production, Network Operations Center Analyst, Support Analyst, Level II (NOC)) * Proficient with network hardware such as switches, routers, servers and cabling. * Strong...
Tags for this Online Resume: Support, Network Support, Networking, Active Directory, Applications, AVAYA, Cabling, Configure, Disaster Recovery, Documentation, hardware support, Mitel, network monitoring tools, NOC, Network Operations Center, Hospital Information Systems, Hospital Information Technology, Austin, 78799
Computer Programmer
Professional Summary: * Having around 10 years of experience in the IT industry, involved in complete Software Development Life Cycle (SDLC) including Information strategic planning, requirement gathering, analysis, design and development, deploying, testing, debugging, implementation and production support. * Expertise in developing secure web applications and server side development using Struts, Jade, Smart GWT, AngularJ...
Tags for this Online Resume: Software, Java Programming Language, Java Server Pages, BEA WebLogic, Oracle, Spring, Stored Procedures, Structured Query Language, Struts, Test, Core Java, Multi Threading, J2EE, Struts, JSP, Servlets, JDBC, JPA, Spring, Hibernate
System Administrator - 20 Years of Experience - Near 27606
Contract/Perm Supporting 500+ local users and 400+ remote users. Sole IT person supporting 40 users on a server 2003/2008 and windows 7 and 8 environment. Responsibilities include installing and configuring new and existing desktop/laptops and resolve daily tickets via Jira ticketing system. AD administration and network permissions, support and administrator of Exchange, Outlook and Gmail platforms. Performing server hardw...
Tags for this Online Resume: Disaster Recovery, Citrix, Documentation, Encryption, Microsoft Outlook, Troubleshooting, MasterControl, AD, Helpdesk, administration
