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Online Resumes with "Thoughtful "
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Sales Leader Inspiring Superior Results
My hallmark is doing what people thought couldn't be done, whether that's displacing a market leader, capturing a beachhead account, turning around an upset customer, or opening up a brand-new territory/vertical. I find great fulfillment in inspiring teams to surpass their own expectations.
Ideal Companies: COMPANIES EXPERIENCING TREMENDOUS GROWTH
Tags for this Online Resume: Ability to Simplify Complex Situations, Account Management, Advanced Capture, Workflow, Distribution, and Archive Technologies, B2B Sales Leadership, Business Acumen, Business Development, Change Management, Communication, Complex Committee Sales, Consensus, Consensus Builder, Contract Negotiations, Enterprise Sales Management, Enterprise Wide Financial Accounting, Expense Recovery Systems, Identifying Critical Success Factors, Incentive, Integrity, Intuitive, Leadership, Management, Legal Vertical Expertise, MS Office Suite (Word, Excel, PowerPoint), Organization, Team Building, Organized, Patience, Penetration Strategy, Pipeline Management, Predictive Analytics, Pricing, Proficient with Salesforce and other CRMs, Program Development and Execution, Staff Recruiting, Development, and Training, Relentless – Longest Day 72 Hours, Research, RFP/RFI/SOW/BAFO Expertise, SaaS Products, SalesForce, Setting Expectations, Skill, Solution Selling, Staff Development, Strategic Account Planning, Strategic Sales Management
Program Manager - 10 Years of Experience - Near 07666
Engaging and motivated professional with a 15 year Finance and Project Manager career spent consistently exceeding in achieving organizational goals working with both corporate stakeholders and business clients. Dynamic presenter with excellent communication skills, written and oral, excelling at translating technical thoughts to everyday language. Effective leadership demonstrated in a fast-paced decision-oriented busine...
Tags for this Online Resume: New York, Project Manager, Business Development, Client Retention, Budget, Travel, Team Leader, Contracts
Get it done leader with expertise in leading onshore and offshore development and delivery teams to successful software implementations
Technologically sophisticated and business savvy IT professional offering over 17+ years of experience with the ability to bridge the communication layer between development and business/ client expectations. Result-driven, dynamic, proactive leader possessing strengths in the areas of software development/ engineering and delivery for small to large complex implementations. Recognized versatile leader with a track record o...
Ideal Companies: Disney World, Lockheed Martin, Home Shopping Network, Jabil, pwc, Citi, Delta Airlines, American Airlines, Southwest Airlines, United Airlines
Tags for this Online Resume: Strategic Thought Leadership, IT Planning and Governance, Operational Management, Business Analysis, Global Team Building and Leadership, Managing Organizational Change, Software Development Life Cycle, Software Delivery Methodology, Executive/ C-Level Relationship Management, Global Customer Management and Support, Large Scale Implementations, Product Development, Agile Scrum, Waterfall, RFP Responses and Sales Demonstrations, Business Process Re-engineering, Project and Program Management, Technical Solution Documentation
Packaging Engineer - 20 Years of Experience - Near 53158
EDWARD GOCKMAN 15805 Lerita Drive, Huntley, IL 60142 ¨ 815-923-1502 ¨ egockman@juno.com Oct. 13th, 2015 PACKAGING ENGINEER No concept has ever been too tough to bring to reality. My experience in packaging process improvement for quality, profitability, and competitive advantage on a global scale is second to none. My strengths include lean manufacturing, PLC process cont...
Tags for this Online Resume: Automation, Design Engineering, Maintenance, Machine Procurment, Chief Engineer, Machinery, Manufacturing
Editor - 20 Years of Experience - Near 10016
• Guiding authors to define their subjects and best convey their thoughts • Line editing manuscripts and book proposals for clarity and organization • Writing articles on nonfiction subjects • Working with traditional publishers as well as self-publishing business authors • Creating and editing content for a diverse readership • Collaborating with professionals on all facets of publishing including art, sales/marketing, pub...
Tags for this Online Resume: Editing, Re-writing, Articles, Blogs, Coaching writers, Co-authoring, Book proposals
Business and IT Operations Delivery Professional
An Operational and Service Level Professional with demonstrated customer service, operational and service skills, analytical, communications, relationship, organization, and strategic thought leadership proven by years of outstanding and successful performance to take a business operations analyst or customer relationship management role and provide efficient and effective solutions that would help achieve the best solution...
Tags for this Online Resume: Manager, Governance, PMO, Supervisor, Operations, Claims Management
Global Marketing Executive- 10+ yrs exp - 200k+
Dynamic senior leader in B2B sales and marketing with more than 15 years of experience at the forefront of new product development and innovation for the international technology, industrial, energy, and telecommunications sectors. Proven history of building and executing highly competitive global strategies for market capture, development, and growth, including penetrating previously untapped sectors in hard-to-enter Asian...
Ideal Companies: Thermo Fisher Scientific, Waters Corporation, Philips
Tags for this Online Resume: Strategic planning, Strategy execution, Value proposition, Team development, Key account management, International business development, Product management, Product roadmap, Channel management, Product life cycle, New product introduction, Market research, Marketing communications, Positioning, Brand awareness, Competitive analysis
Project Manager - 20 Years of Experience - Near 78246
Solution orientated Project Manager of 20 years and CA Clarity PPM Consultant with over 15 years delivering CA Clarity PPM modules that meet the business and user needs. Proven ability of developing solutions based on a thorough understanding of industry and government best practices for risk, project, portfolio, and resource management. Successfully create complex business requirements by working with multiple stakeholders...
Tags for this Online Resume: Risk Management, Resource Management, Change Management, Financial/budget management, communication management , portfolio management, business analyst, SDLC / Waterfall / Agile Methodology
Datawarehouse Designer - 20 Years of Experience - Near 77095
Innovative leader with a 25 year career as a change agent driving solutions, methodology, and organizational change delivering positive financial results. Savvy strategist with knowledge of business theory, processes, management, budgeting, and operations. Acknowledged thought leader with strong skills mapping technology, organizational, policy, and process solutions to business needs, ensuring adherence to laws and regulat...
Tags for this Online Resume: SQL, Big Data, Cloud, Data Warehouse, BI, Analytics, Data Center
Customer Service Supervisor - 15 Years of Experience - Near 92868
I have succeeded at all levels of member/customer service and management in many different industries such as car rental, convalescent hospital care, retail, industrial product sales, and most recently within the Medicare Advantage Prescription Drug industry. In all of my professional experience, I have mastered the proper interaction and positive results on three different levels: members, co-workers, and the company’s ex...
clay sculptor - 20 Years of Experear 48081
Tags for this Online Resume: Mi5, California, creative, senior, 48081 , productive , thoughtful
