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Online Resumes with "TICKETING"



Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Business Analyst - 20 Years of Experience - Near 17013

Customer Service / IT Specialist System Analysis S K I L LS /P R O F I L E: * CompTIA A+ Technician * CompTIA Network + Certified * CompTIA Security + Certified * MCP/MCDS Certified * Customer Service / Order Services Representative * Help-Desk Environment (Remedy, Magic Desk, School Dude) * SQL (TSO Spufi) * IBM Z/OS Mainframe E M P L OY ME N T /H I S T O R Y: Navy 2014 - Present Mechanicsburg, PA 17050 Salary: 30.57 per h...

Tags for this Online Resume: HR, Human Resources, it jobs, sql, agile, software, Use Cases, Application Development, Business Requirements, Cobol Programming Language

Featured Profile

System Administrator - 15 Years of Experience - Near 78735

CAREER SUMMARY * Multi-certified technology professional with 20+ years of experience in enterprise computing development, testing and implementation environments. * Expert in gathering, analyzing, defining and re-engineering business and technical requirements, processes and workflows. * Healthcare industry technology solutions inclusive of secure networks, HIPPA healthcare information, HL7 data collection, practice office...

Ideal Companies: Southwest Airlines HP IBM

Tags for this Online Resume: EKG, Medical, Surgery, Surgical, Health Care Industry, Desktop Computer, Encryption, sql, it jobs, windows server, HyperV, VMware

Business Analyst - 7 Years of Experience - Near 10038

SUMMARY: * 7+ years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design. * Extensive experiences in Investment Banking, Online Banking and Financial Services projects specialized in Securities Trading (stock trading, fixed income trading, and derivatives trading), wealth management ...

Tags for this Online Resume: Business Analysis, Business Analyst, Business Requirements, Gathering Requirements, Requirements Gathering, Aml (Macro Lang), Compliance, Derivatives, Tableau, Tableau Software

System Administrator - 11 Years of Experience - Near 98133

SUMMARY: * Data Center Technician with experience on new technologies and state-of-the-art equipment supporting a major software corporation within an enterprise class data center. * Support performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, break-fix, rebuild and decommissions. * Perform routine and emergency requests through service request tickets as a member of a servic...

Tags for this Online Resume: Services, Active Directory, Microsoft Active Directory, Pc, Personal Computer, Documentation, Email, Crystal Reports, Microsoft Access, Microsoft Windows

Technical Support Specialist - 3 years Experience - Denver Colorado

I am looking for a career starting point, a great place to build up more work experience, hone my skills and learn from my peers/team. When I find a job I will strive to learn not just how to do my job but why I am doing it. By understanding why I am doing something I can do my job better and improve as a person and employee. My objective is to get in with the right company, work hard, and earn my way up the ladder.

Tags for this Online Resume: java, linux, it jobs, c++, agile, html, software, Avaya, CSS, MS Office, Visual Studio, Putty, VM, Virtual Machines, VPN, SharePoint, NetBeans, Windows, Linux, Unix, CompTIA, A+, Excel, MS Access, Logging, Support Tickets, Incident Management, Troubleshooting, Help Desk, Service Requests, Problem Resolution, Mainframes, Terminals, Network Hardware, QA, DevOps, QA DevOps Engineer

System Engineer

Summary: My background encompasses enterprise experience across multiple areas of the data center. Leveraging Operations, IT Administration, and Capacity Planning. As Team Lead my performance history reflects a 99.99% SLA adherence for response and resolution. In my past roles I have demonstrated the ability to effectively manage high volume ticketing systems. I specialize in the deployment build process and have seasoned e...

Tags for this Online Resume: SOC, Capacity Planning, Planning, System Support, JIRA, Microsoft Windows, Quality, Quality Assurance, Quality Control, Systems Engineer, DATA CENTER, DEPLOYMENT, INCIDENT RESOLUTION, windows, lead, group policy, active directory, server +, technical writing

Senior Oracle Applications Database Administrator

qProfessional Summary: A highly accomplished infrastructure DBA Tech Lead handling Oracle databases and Oracle Applications ERP & EBS from 11 Years, Strong expertise in Oracle databases, Applications E-Business Suite 11i/R12.2 overseeing the streamlined operations of DBA Services. * Oracle Apps Database Lead, having hands on expertise in database & application administration, production support, installations, configuration...

Tags for this Online Resume: Monitoring, Security, Oracle, Oracle 10G, Query, Structured Query Language, Database, Infrastructure, Management, Oracle Database

Health Care/IT expert -15 years experience - Nashville, TN area

Summary 10+ years interface experience within multiple systems * 6 years MorCare/Morrisey experience * 13 years troubleshooting clinical software and utilizing ticketing system * 15 years working in medical facilities * Proficient in MS Office, MorCare, Cypress, ServiceNow, SQL, PACS (GE and AGFA), Powerscribe, Lawson, PowerInsight, Cisco VPN, CAU, Entrust, Physician Portal, PeopleSoft, Netlearning, PACS, HIMSS, EMR, HIPA, ...

Tags for this Online Resume: Services, Adobe, Adobe Photoshop, Dictaphone, Documentation, Information Technology, Management, PACS, Payroll, Anesthesia, it jobs, agile, html, software

Help Desk Specialist

Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...

Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM

Application Support - 4 Years of Experience - Near 20147

SUMMARY Technical support analyst who provides high-level support on a variety of business related software and hardware. I support both Classified and Unclassified enclaves. All enclaves are supported via hands-on support and through phone support as required. I am responsible for hardware/software installations, system configurations, system imaging and system updates. / SCI Security Clearance with SB Polygraph HARDWARE/S...

Tags for this Online Resume: Help Desk, Help Desk Support, Support, Adobe Photoshop, Advertising, Graphic Design, Messaging, Microsoft PowerPoint, Social Media, Web, it jobs, java, linux, software

Information Assurance/Security Manager

Leading a team of IA and Security Engineers developing a FISMA compliant Authority to Operate package coordinating with several OpDivs HR systems that interface with EHCM, and successfully delivering required documentations on time and on EPLC schedule. Produces and delivered the EHCM FIPS-199 Security Categorization, System Security Plan (SSP), Security Control Matrix (SCM), Risk Assessment, Plan of Action & Milestones (PO...

Tags for this Online Resume: Assessments, Facilitator, Management, Planning, Test, Test Scripts, Cms, Documentation, Oracle, Web, it jobs, Information Assurance