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Online Resumes with "TICKETING"
Operations - 20 Years of Experience - Near 11423
SUMMARY OF QUALIFICATIONS: * Veteran of US Army and held Top Secret Clearance with SBI (Special Background) while Active Duty * Understanding of maintaining policies, procedures, initiatives, and negotiating service contract agreements * Vast experience reporting carrier troubles, opening trouble tickets, and escalating until final resolution * Comprehensive knowledge of PBX / TDM telephone service and VoIP / Hosted VoIP so...
Tags for this Online Resume: Communications, ACD, Automatic Call Distribution, Management, Remedy, Security, Siemens, Handset, Avaya, Voice Engineer, Voice Analyst, Prologix, Audix, G1, G2, G3, ECS, Enterprise Communications Server
Help Desk Specialist - 15 Years of Experience - Near 32221
Technical Support * Troubleshooting * Customer Service * Support Ticket Applications * Wireless Security * Network & Diagnostics * PC Repair * Training & Development * Modems & Wireless Networks * Project Management * Research & Analysis * Detail Oriented & Driven
Tags for this Online Resume: Billing, Email, Firewall, Microsoft Windows, Operating Systems, Pc, Personal Computer, Routers, Support, Technical Support, software
VP of Digital Product Management - 20 Years of Experience - Near 10019
Leverage business and technical acumen as a Digital Product Director or Vice President to: develop top performing, engaged cross-functional teams; lean, adaptive processes; and digital products that change the market.
Ideal Companies: Healthcare, Education and Technology companies
Tags for this Online Resume: Business Plan, Content Management, Email, Management, Venture Capital, Web, Web Development, Web Technologies, Asset Management, Consumer Products, management, manager, product lifecycle management, marketing planning, software development lifecycle management, product management, SDLC management, employee engagement, Java, HTML, JavaScript, Cross-functional team leadership, hiring and firing, Web Services, API development, Software Architecture, PLSQL, MySQL, Google Developer and Google Partner
System Engineer - 15 Years of Experience - Near 21236
Career Highlights: Improved the speed and efficiency of several key company processes throughout the company Strategically led the programming and configuration of more than 20 applications in a Windows 10 environment Successfully restructured the team to reduce the log of tickets from 110 to 20 in less than two weeks Reorganized a team of eight to clean up backlog of 140 tickets to under 30 in less than two weeks First Fin...
Tags for this Online Resume: Support, PCS, Personal Conferencing Specification (PCS), Active Directory, Altiris, Microsoft Active Directory, Services, Virtual Private Network, Applications, Configure
Network Security Engineer - 15 Years of Experience - Near 30110
Summary IT Professional with over 7 years of experience in implementation/deployments, administration/service requests, support, change management, analysis, and troubleshooting various network technologies that includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Certified Network Associate - Route & Switc...
Tags for this Online Resume: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC., Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering., Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS, Wireshark, Remedy, Cacti, Nagios, Solarwinds, Server, Sniffer, Ethereal, Orion – VMWare, F5 Big-IP LB (GTM/LTM) iRules if and expressions, variables, switch, catch, TCL list handling, debugging, etc.), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Meraki Cloud-Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP(S), tunneling protocols, PTP, SFTP, RDP.
System Engineer - 14 Years of Experience - Near 08731
QUALIFICATIONS SUMMARY A self-motivated, versatile and very personable Data Center Engineer with over 11 years of experience in sophisticated large scale Data Center environments. * 10+ yrs rack/stack, configuring, installing OS's on Sun Microsystems, (8 months NetApp Controllers) * 7+ yrs HDS Enterprise Storage Systems and arrays * 11+ Yrs. working knowledge in Veritas Volume Manager * 10+ years with Sun Microsystems serve...
Tags for this Online Resume: Tape Operations, Windows 7, IBM, Management, Microsoft Windows 7, NOC, Troubleshooting, HP, Cabling, Firmware, hardware, rack and stack, deinstallations, asset management, trouble tickets
Developer - 20 Years of Experience - Near 33180
Summary Pro-active and self-motivated team player with 20+ years extensive experience in full life cycle programming, including design, development, and implementation of batch and on-line applications. Business knowledge extending across multiple areas. Solid planning, organizational, interpersonal, and communication skills. Well disciplined with proven ability to manage multiple assignments efficiently under extreme press...
Tags for this Online Resume: RPG AS400 EDI EXTOL ISERIES, Applications, RPG, Commissions, Support, Vehicle Information and Communication System, VICS, Accounting, Application Development
System Engineer - 12 Years of Experience - Near 85021
Profile: * 12 + years of total IT experience * 3 + years of Big Data Hadoop experience * 10 years of Java experience Summary * Certified Cloudera Hadoop Developer (CCDH). * Good understanding on Kafka, Spark batch and Spark streaming jobs written code in scala language.. * Good understanding on Kafka related topics, publisher, consumer, partitions, consumer groups and offset management. * Sound understanding on Hadoop Frame...
Tags for this Online Resume: Extensible Markup Language (XML), Java 2 Enterprise Edition (J2EE), Java Server Pages, Test, Unit Testing, Apache Web Server, Applications, Servers, Apache Hadoop, Apache Tomcat, Bigdata
Help Desk Specialist - 10 Years of Experience - Near 20879
Professional Summary Working as a System Contractor with several agencies for over 15 years providing Strong Networking, Software, Hardware, and End Users Troubleshooting Skills. Strong Application Software and Hardware installation and configuration Skills. with working with Remedy and Services NOW Ticketing software and troubleshooting network/Lenovo and Dell Desktop's and Laptop's. Deploy applications through Citrix and ...
Tags for this Online Resume: Document Management, Documentation, Electronic Mail, EMR, Evaluate, Financial, Firewall, Hardware/Systems, Help Desk, HP, software
Database Administrator - 4 Years of Experience - Near 19460
SUMMARY: * Experienced in Database Administration, Design Development, and Support of MS SQL Server 2014/2012/2008R2/2005 in Production, UAT, Test, Development, and Cluster Server Environments. * Logical and physical planning of relational databases manage internal databases from planning and testing stages through implementation and support. Experienced with SQL Server Installation, Configuration, Migration, SSIS, SSRS and...
Tags for this Online Resume: Database, Database Maintenance, Disaster Recovery, Management, Microsoft SQL Server, Performance Monitor, Performance Tuning, Replication, Scheduler, Security, sql
Service Delivery Manager - 15 Years of Experience - Near 15228
An efficient team and customer account manager dedicated to providing exceptional customer service. I believe that in order to have a good customer relationship there has to be a WIN-WIN relationship. If the client has an issue, I believe getting it resolved quickly and in a professional manner while keeping the customer informed. My customers know that I will go the extra mile for them. Since I have been a System Programme...
Ideal Companies: A company with strong values and culture.
Tags for this Online Resume: CICS, Systems Programmer, Disaster Recovery, Documentation, Infrastructure, Management, Planning, Process Improvement, Production Planning, Customer Service
Sr. SharePoint Architectural Development Lead
Summary Repeated success guiding global business strategy with established and emerging technologies to achieve maximum operational impacts with minimum resource expenditures. Highly skilled information systems architect capable of designing and implementing effective technology-based systems for businesses. Expert SharePoint architect and infrastructure design consultant, ability to apply in-depth knowledge to develop eff...
Ideal Companies: Innovators, trans-formative, world changing, companies like Tesla Motors, AWS, and similar impact driven companies.
Tags for this Online Resume: SharePoint Architect, INdustrial Internet of Things, Industrial asset management, .NET Development, Web API Development, Architectural Consultant
