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Online Resumes with "Support Customer Service"



Project Managers - 20 Years of Experience - Near 14068

I am an experienced Call Center and Project Manager at Fortune 20 Company specializing in direct management and support of customer service teams. My passion is leading groups to reach and surpass their potential while developing individual members enabling them to advance their careers.

Tags for this Online Resume: Leadership, Buffalo, NY, Project Management, Call Center Management, Labor Relations, Conflict Resolution, Large Team, Communication

Application Support - 20 Years of Experience - Near 20825

Experienced IT Professional combining management and technical expertise. Experienced in system-operations, network troubleshooting, technical support and customer services. Skilled in Enterprise Resource Planning applications, both hardware and operating system. Good knowledge and experience in supporting Microsoft Windows and other Microsoft desktop applications. Leads multidisciplinary teams, sets project goals, timeline...

Tags for this Online Resume: Oracle EBS, Maximo, Oracle/Maximo, Oracle DBA, Oracle_EBS, Oracle_DBA, Oracle, Business Analysis, Business Analyst, Documentation

Aerospace Engineer - 4 Years of Experience - Near 92232

5+ years of experience in Aftermarket Repair and Overhaul Engineering, extensive background in technical data creation and comprehension, shop support, customer service, DFSS certified, SAP Configuration Management, bicultural and highly proactive.

Tags for this Online Resume: MRO, TechnicalPub, 3DModeling, SupplyChain, FAA, Aerospace, Engineering, PM, Documentation, Airlines, Configuration Management, Configure, Management, SAP, Technical Documentation, Product Design

Featured Profile

Senior Manager for Client Services

PROFILE â?¢ A dedicated professional with 20+ years combined experience as a client services/account manager in customer service, insurance and advertising environments. â?¢ Thirteen years experience in customer service, call center operations, business process outsourcing (BPO). â?¢ Self-starter manager and a team player with experience in leadership, management, team management (people development, succession planning), ...

Ideal Companies: Fortune 500 companies

Tags for this Online Resume: Profit and Loss, Team Leadership / Motivation, Process Improvement, Account / Territory Management, Customer Service, Performance Management, Financial Management, Coaching, Workforce, Service Level Agreements, Continuous Process Improvement, Change Management, Quality Monitoring, Disaster Recovery Testing, Vendor Management, Project Management

Team Leader - 7 Years of Experience - Near 560047

PROFILE * Dynamic & result oriented professional with cross-functional experience 8 years in managing the entire spectrum of technical support, customer service delivery, customer relationship management, client servicing, training & development and team management. Currently spearheading as Senior Consultant with Skill mine Technology Consulting Pvt Ltd * Professional competencies in performing Installation, Upgrade, Confi...

Tags for this Online Resume: Training, Management, Microsoft Windows, Customer Service, Desktop Computer, HP, Microsoft Windows XP, Vista

Featured Profile

Director of Customer Care

Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.

Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin

Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce

Field Technician - Near 85323

QUALIFICATIONS Avaya Certified Associate Avaya/Lucent Certifications and Training: S8700 Multi and IP Connect Data Connecting S8500 Multi and IP Connect Data Modules S8300 Multi and IP Connect Bogen Paging Systems Definity G3R Intuity Voice Messaging System Definity G3SI Definity Prologix

Tags for this Online Resume: Customer Service, Call Center, Communications, Data Communications, Voice, Pbx, Cms, AVAYA

Customer Service Representative - 5 Years of Experience - Near 60172

PROFESSIONAL SUMMARY Best in Service administrative support and customer service representative in a call center environment. Experienced in office management and inventory maintenance. A team player with a courteous and friendly demeanor. An excellent communicator both written and verbal with an attention to detail.

Tags for this Online Resume: Administrative Assistant, Filing, Call Center, CFO, Fax Machine, Front Office, Secretarial, Administrative Support, Athena, Attention to Detail

SAS Programmer - 7 Years of Experience - Near 27560

Senior Associate Systems Programmer dedicated to quality support and customer service with 8 years of experience across multiple IT platforms including Microsoft Linux and z/OS. Ensuring customers have essential tools to maintain business operations and providing additional resources and good practice recommendations to allow maximum efficiency. Resolving problem and incident requests on a regular basis. Providing additiona...

Tags for this Online Resume: Systems Programmer, Job Control Language, Application Development, Cobol Programming Language, Firmware, IBM, Mainframe Computer, Operating Systems, Programming, Programming Languages, IT infrastructure, IT support, System Administrator

IT Support Specialist - Denver, CO

PROFILE Highly experienced Systems Analyst and Help Desk Support Professional with a record of developing and supporting solutions incorporating a wide range of applications. Consistently recognized and tasked to improve operating systems using comprehensive Information Technology expertise, with CompTIA A+ certification, with a track record of increasing responsibility and notable success in the creation of information sys...

Ideal Companies: A medium or large company that provides a supportive and good environment to work in.

Tags for this Online Resume: help desk, computer, telephony, Denver, Technical Support, Windows, Windows, Microsoft, Documentation, Microsoft Windows 7, Spiceworks, Telephony

Vice President - 19 Years of Experience - Near 74194

To obtain a position providing leadership and mentorship to coworkers and subordinates. Accomplishments 20 years in the industry has provided the opportunity to lead and mentor many different types of personalities. During this time, working in multiple areas of Engineering, IT, Tech Support, Customer Service, and training. To be the best at a position you must determine who is your customer, and provide the best service po...

Tags for this Online Resume: MCAD Solidworks, Product Design, Manufacturing, Troubleshooting, Drafting, Microsoft, Microsoft Active Directory, SAP, Written Communication, Written Communication Skills