PROFILE * Dynamic & result oriented professional with cross-functional experience 8 years in managing the entire spectrum of technical support, customer service delivery, customer relationship management, client servicing, training & development and team management. Currently spearheading as Senior Consultant with Skill mine Technology Consulting Pvt Ltd * Professional competencies in performing Installation, Upgrade, Configuration, and support of Hardware, Software, Peripherals and Network Devices in Windows environment. * Gained experience on installation, troubleshooting including assembling and maintenance of desktops laptops with sound knowledge of networking and up gradation and installation of hardware and software. * Technically proficient in windows 98, ME, NT, XPO Pro, XP Home, Vista, Windows 7, Windows 8 Linux Red hat and Ubuntu or Edubuntu, Macintosh. * Technically proficient, quick learner, possessing an analytical/innovative approach towards work with a relentless eye for detail, fresh approaches & design modalities, known for producing highly effective end products along with the ability to quickly grab new concepts & technologies.

Highlights:

• Training
• Management
• Microsoft Windows
• Customer Service
• Desktop Computer
• HP
• Microsoft Windows XP
• Vista