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Online Resumes with "Service improvement "
Business Services Patient Registration Supervisor
I am a seasoned supervising professional with over 10 years of experience in managing health care benefits, employee relations, reviewing and writing policies, training and development, staffing and recruiting, records management and conflict resolution in a labor and union environment.
Ideal Companies: City and County of Denver, State of Colorado
Tags for this Online Resume: Denver, Customer Relations, Manager, Medical Customer Service, Employee Relations, Reliable, Kronos Payroll System, Health Connect (Resolute) Electronic Medical Record System, Citrix Mainframe Membership System, Excel Spreadsheet Creation and Maintenance, Cash Handling Maintenance, Coaching and Mentoring, Employee Records Retention, Employee Evaluation maintenance, Kiosk implementation and maintenance, Inter departmental relationship building and collaboration, Global Credit Card system, Xerox office equipment maintenance, Project management development and maintenance, Lean Six Sigma process participant, Venor relations and maintenance, Non-payroll budgeting maintenance, Superior Customer Service, Accounts Payables, Accounts Receivables, Audits, Cost / Benefit Analysis, Full Service Cash Handling, Expense Control, Internal Controls, Payroll, Reporting, Change Management, Consulting, Project Management, Restructuring, Team Leadership, Policy Development, Process Improvement, Benefits / Compensation, Employee / Union Relations, Recruiting, Training / Development, Workforce Planning, Performance Management, Needs Assessment, Client Relations, Presentations, Public Relations, Procurement / Purchasing, Vendor Relations, Cost Reduction, Operations Management Scheduling, Risk Management, OSHA / Regulatory Compliance
Director International Transportation / Logistics
A Director with extensive global experience working in the Airline, Aviation, Transport and Logistics business for billion dollar companies. Highly experienced in delivering service performance improvements, IT program management and operational change. Used to leading a team in a fast paced environment putting the customer first. A trained mentor and facilitator with qualifications in Labor Management (Cornell New York) an...
Tags for this Online Resume: Warehouse / Fulfillment operations, Transport management, Aviation Services, Service improvement , Cost reduction, Project management
ITIL Process Consultant, Trainer, Service Management Improvement - 15 years expereience
I have consulted and developed ITIL training and process development including tool requirements gathering, gap analysis, Continual Service Improvement and Knowledge Management
Tags for this Online Resume: ITIL, Process, Consultant, Service Management, Trainer, Project Manager
Vendor & Procurement Specialist, as well as a Civil Engineer Designer (on the job trained)------
Procurement and Vendor Specialist with Civil Engineering and Design background. Extremely resourceful with the ability to identify, cultivate, and maintain internal and external productivity & profitability relationships. Strong analytical skills and identifies process inefficiencies. Expert at leveraging sales, account management, operations, business development, and customer service to improve the performance of success...
Business Planning Manager
To whom it may concern: I am very interested to discuss possible opportunities within your organization. My background and experiences enable me to quickly adapt and help any corporation. Resume attached for your review. Of particular note for you and the members of your team as you consider skills and strong accomplishments in combining business acumen with technical savvy to achieve improved business efficiency int...
Tags for this Online Resume: Project Manager 10+ yrs, Strategic planner, HR generalist, MS Office expert, Soft/hardware installs, Negotiation skills, Project Manager 10 yrs
Senior Director Healthcare Quality and Safety- 20+ years experience-Providence, RI
Senior healthcare leader with proven experience in oversight and leading performance improvement in clinical quality, preventive health, service and patient safety processes towards top decile performance. Experienced in healthcare regulatory standards compliance and interpretation and ability to engage staff in reliable process adherence towards safe and optimal patient outcomes. I am interested in the north east (RI. MA. ...
Ideal Companies: CVS CAREMARK, Hospitals, HCA, CareNew England, UnitedHealth Care
Tags for this Online Resume: Performance Improvement, Patient Safety, Patient Experience, Data analysis, Facilitate project teams, Healthcare regulation expertice, Medical staff peer review, Physician engagement, System integration, Accreditation expert(DNV, TJC, CMS, NCQA), Root Cause Analysis, Taproot facilitator, Patient Engagement, Health and Wellness, Community Outreach
Driven innovative systems administrator
System administrator and architect with the drive to find new and innovative ways to support the business and add value
Tags for this Online Resume: system administrator, system architect, web applications
ITIL Expert Change Management, Orlando, Florida
As a person dedicated to ensuring IT and business goals and strategies are aligned to meet customer objectives, I am seeking employment with an organization possessing that same vision. I am currently employed by the Florida Department of Revenue as the Change Manager for the Information Services Program. In my role as Change Manager, I am continuously striving to bring technology and business together through extensive...
Tags for this Online Resume: ITIL Change Manager, Continual Service Improvement, ISO Consultant Manager, ITIL v3 Expert
Director Talent Acquisition - Certified Six Sigma Black Belt • Baldrige APEX Quality Examiner • Leadership Trainer
Recruitment & Retention subject matter expert with 16+ years of experience providing creative employee programs proven to reduce employee turnover, reduce cost, and improve satisfaction of staff. Effective implementation of continuous improvement projects designed to increase efficiency and reduce waste, without compromising quality.
Ideal Companies: HCA – HOSPITAL CORPORATION OF AMERICA, CATHOLIC HOSPITALS WEST (Currently DIGNITY HEALTH, UHS – UNIVERSAL HEALTH SYSTEM, RECRUITMENT SPECIALISTS, INC, , ALTAMED HEALTH, REGENT INTERNATIONAL HOTELS, BASKOW and ASSOCIATES
Tags for this Online Resume: Strategic
Lead Specialist – Client Service Management / Sales ITIL V3 Certification - Foundations and Continual Service Improvement
Provide service program management support for Verizon Enterprise Solutions sales organization. Supported accounts in the Aeronautics and Space Systems Industry, Government, Major Retail and Manufacturing verticals. Service Advocate for Sales VP escalations to assist customers on project implementation, service outages and billing issues.
PSYCHOTHERAPIST/COUNSELOR
BECOME A PART OF A TEAM OR STAFF TO PROVIDE SERVICES TO IMPROVE INIDIVIDUAL'S ABILITY TO FUNCTION, PARTICIPATE AND BELONG TO THE COMMUNITY.
ITIL certified PMP, ISO 9001:2008, CMMI, and SharePoint experience
Obtain a position where I can maximize my management skills, quality assurance, program development, and SharePoint experience.
Tags for this Online Resume: PMO, ISO 9001:2008, CMMI, ITIL, SharePoint, PMP
