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Online Resumes with "Continual Service Improvement"



Customer Service Stability

A challenge - a job that requires out-of-the-box thinking mixed with proven experience. In this economy, service is a definitive heart of an organization - how you facilitate, maintain and sustain a high level of service could mean the success of failure of a business. Price and quality are absolutely a part, but when all is said and done -- it is service excellence that will see you through. I actually enjoy the new setup...

Tags for this Online Resume: Director, Manager, VP

Featured Profile

It service management consulting

I am seeking a position which will allow me to bring my wide range of operations and quality improvement experience to a company that is serious about high quality IT service delivery with a commitment to continuous service improvement. I have recent experience with conducting management interviews to determine the "as-is" state of Incident and Asset Management processes at the Loudoun County Public School system, and taki...

Tags for this Online Resume: ITIL Process Implementation, Service Delivery Quality Improvement, Program & Project Management, Process, Metrics Development & Improvement, Incident, Request & Change Management, Requirements Gathering, Process analysis & Improvement Recommendations

Technical Manager, Raleigh NC

Seeking a position as a highly skilled, motivated and driven member of your IT team that leverages my strengths, work ethic, and proactive leadership abilities to streamline your infrastructure, help save money and implement new technology. I have demonstrated this through regular progressive escalation of responsibility and ownership of processes within my control and the continual service improvement and efficiency gains.

Tags for this Online Resume: Operations, Project Manager, Department Manager, Support, Data Center, Resource Manager

ITIL Process Consultant, Trainer, Service Management Improvement - 15 years expereience

I have consulted and developed ITIL training and process development including tool requirements gathering, gap analysis, Continual Service Improvement and Knowledge Management

Tags for this Online Resume: ITIL, Process, Consultant, Service Management, Trainer, Project Manager

ITIL Expert Change Management, Orlando, Florida

As a person dedicated to ensuring IT and business goals and strategies are aligned to meet customer objectives, I am seeking employment with an organization possessing that same vision. I am currently employed by the Florida Department of Revenue as the Change Manager for the Information Services Program. In my role as Change Manager, I am continuously striving to bring technology and business together through extensive...

Tags for this Online Resume: ITIL Change Manager, Continual Service Improvement, ISO Consultant Manager, ITIL v3 Expert

Lead Specialist – Client Service Management / Sales ITIL V3 Certification - Foundations and Continual Service Improvement

Provide service program management support for Verizon Enterprise Solutions sales organization. Supported accounts in the Aeronautics and Space Systems Industry, Government, Major Retail and Manufacturing verticals. Service Advocate for Sales VP escalations to assist customers on project implementation, service outages and billing issues.

Featured Profile

ITIL certified PMP, ISO 9001:2008, CMMI, and SharePoint experience

Obtain a position where I can maximize my management skills, quality assurance, program development, and SharePoint experience.

Tags for this Online Resume: PMO, ISO 9001:2008, CMMI, ITIL, SharePoint, PMP

Proposal Author; IT Support Director; Transformation & Transition Lead - TS/SCI Cleared

Senior level director with more than 20 years experience in commercial and government IT support and services; excellent mentor and communicator; collaborative team member looking for savvy, hard-working company that innovates, performs continual service improvement, provides customer service excellence. Always looking to stretch my skills and learn new capabilities; seeking same in company that rewards employees for dedica...

IT Service Manager - 5 Years of Experience - Near 91206

An ITIL certified IT Service Manager passionate about Service Delivery driven to improve processes that will result in maximum utilization of resources. Highly dedicated to ensure continual service improvement and staff development. Inducted into the Gymnastics Australia Hall of Fame in 2012, this achievement is evidence in itself how driven I am to succeed. I have a US Permanent Resident Green card and can work for any emp...

Tags for this Online Resume: ITIL , Ticket system administrator, Utilization, Service Delivery, Glendale, Pasadena, Burbank

Datawarehouse Designer - 20 Years of Experience - Near 77095

Innovative leader with a 25 year career as a change agent driving solutions, methodology, and organizational change delivering positive financial results. Savvy strategist with knowledge of business theory, processes, management, budgeting, and operations. Acknowledged thought leader with strong skills mapping technology, organizational, policy, and process solutions to business needs, ensuring adherence to laws and regulat...

Tags for this Online Resume: SQL, Big Data, Cloud, Data Warehouse, BI, Analytics, Data Center

System Engineer

Add to the growth and success of a progressive, cutting edge organization by putting twenty-one hard-earned years of IT experience and skills to work in delivering desired business outcomes and exceptional customer service through a focus on disciplined IT, Appropriate Prioritization of IT resources, Effective Communications Strategies, and Ensuring that IT staff and resources are Supportive of Business Strategy and Objecti...

Tags for this Online Resume: Altiris, Disaster Recovery, EMC, HP, Packaging, SAN (Storage Area Network), Ssl, Structured Query Language, Sungard, Active Directory