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Online Resumes with "Service Transition"



Project Manager - 10 Years of Experience - Near 77079

PROFESSIONAL SUMMARY * ITIL certified and experienced IT project manager. Managed many consulting engagements with big 5 of the Systems Integrators (PwC, E&Y, IBM, KPMG and ATOS). * Successfully completed numerous IT ERP projects system integration, software development, modernizations, migration, Infrastructure, business divesture and large scale Governance, Risk and Compliance (GRC) program. * Set strategy, directed and I...

Tags for this Online Resume: Management, Infrastructure, Risk Management, Scheduling, Asset Management, Change Management, Configuration Management, Configure, Microsoft Change Management, Project Management, sql, agile, software, PMP

Team Leader - 10 Years of Experience - Near 95035

Summary * Experience in Enterprise Hadoop DataLake (Onboarding Access Management, Resource Allocation, DataLake - sqooping of data, scheduling jobs, resolving issues with tables (mismatch issues) and supporting the adaptability of tools with Hadoop DataLake). * 2+ years of experience using tools like Sqoop import/export, Hive, Hue and datalake ingestion tool - "http://www.infoworks.io/" INFOWORKS * Have a total of 8+ years ...

Tags for this Online Resume: Structured Query Language, Management, Microsoft SQL Server, Microsoft Visual Studio, Its, Portal Server, Services, SharePoint, Sharepoint Portal Server, Sharepoint Technologies, software

Business Analyst - 5 Years of Experience - Near 94538

Service Data Operations-Data analysis / Cisco / (January 2017 - Till Date ) Responsible for a very critical migration activity for Cisco services by transitioning Cisco's software application support to the most comprehensive support services.

Tags for this Online Resume: Cisco, Oracle, Applications, Benefits, Business Analysis, Business Analyst, Management, Oracle Applications, Order Management, Quoting

Manager - 20 Years of Experience - Near 75068

Professional Summary Experienced IT professional, specializing in Service Delivery, Client Engagement & Relationship Management, and Technical Leadership, with a passion for improving customer satisfaction by providing outstanding service, resulting in long-term customer retention and revenue growth. Service Strategy Service Design Service Transition Service Operation Service Improvement IT Governance Requirement Definition...

Tags for this Online Resume: Documentation, EMC, Light Emitting Diode, Microsoft Windows, Transitions, VM, Wintel, Audit, Compensation, Services

Operations Manager - 15 Years of Experience - Near 60156

Exceptional customer service skills with a passion for developing and leveraging best practices to deliver consistent and measurable results to meet service level agreements. Proactive thought leader and exceptional communicator with a deep understanding of IT support processes and operational efficiency. Proven ability to identify, analyze, and creatively solve problems under pressure. Develops, leads and motivates high pe...

Tags for this Online Resume: Nortel, DMS, Dms (Data Mgmt Tool), IBM, Management, Network Operations Center, Network Support, Networking, NOC, Support, it jobs, ITIL, sql, Customer Service, Service Transition, Service Design, Service Operation, Wireless, LTE

Sr.Process Consultant - 10 Years of Experience - Carmel,IN

10 years of experience as Process Consultant in Information Technology industry with expertise in: o Defining Process and Metrics including process descriptions checklists templates key performance indicators and guidelines to assist implementation and improvement in the current process o Assessing projects/Account Processes Reports and Procedure and identifying Process o Documenting quality initiative Improvement. for regu...

Tags for this Online Resume: Risk Management, Configuration Management, Configure, Management, Process Improvements, Quality, Quality Assurance, Services, Software, Audit

Manager

SUMMARY * Managed $7M+ Portfolio, Lead the work of 100+ Resources including Onsite and Offshore team * 17+ years of experience in Information Technology Industry Good Domain experience in Insurance and Healthcare. * Performed Variety of roles Project Manager, Engagement Manager, Portfolio Manager and Service Delivery Manager Role * Very good exposure in Application Maintenance (IT Service Management) and executed Managed Se...

Tags for this Online Resume: Active Server Pages, Reviews, Management, Metrics, Monitoring, Offshore, Planning, Services, Status Report, Support

Manager - 18 Years of Experience - Near 46032

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements

Software Engineer - 6 Years of Experience - Near 27519

SUMMARY: * Around 6 years of diversified and progressively challenging experience working as a software developer building Object Oriented applications and Web based enterprise applications using JAVA/J2EE technologies. * Java, J2EE, SQL, Big Data Hadoop Development, HIVE, PIG, HBASE, SharePoint 2007, 2010 and 2013, Service Operations, Incident, Problem and Change Management. * Healthy participation in all phases of Softwar...

Ideal Companies: 1986

Tags for this Online Resume: Applications, Data General Eclipse, Eclipse, HyperText Markup Language, Java 2 Enterprise Edition (J2EE), Java Programming Language, JDBC, Billing, Extensible Markup Language (XML), Javascript

System Engineer - 0 Years of Experience

* * * J&J Enterprise Desktop environment L3 SME Desktop incident troubleshooting, root cause analysis and resolution Vendor Management Technical documentation / Knowledge Management ITSM Service Management (core, change, incident, problem, request, service catalog) ITIL v3 Intermediate ServiceNow Certified System Administration TECHNICAL PROFICIENCIES * * * * Platforms: Windows 7 / 8 / 10 / XP / Vista, Android, MAC OS Appl...

Tags for this Online Resume: Security, Services, Connectivity, Desktop Computer, Microsoft, Microsoft Outlook, Regression Testing, Test, Applications, Network Operating System

Featured Profile

Operations ~Emergency Preparedness ~ Construction Projects ~ Strategic Planning ~ Change ManagementDirector - 20 Years of Experience - Near 06415

Operations ~Emergency Preparedness ~ Construction Projects ~ Strategic Planning ~ Change Management Seasoned, energetic, and visionary leader offering expertise across a range of management functions. Extensive experience in the energy industry operations, driving change management processes, optimizing resources, emergency preparedness & restoration , safety and customer focus. Innovative change agent implementing bold act...

Ideal Companies: National Grid, UConn, Wesleyan

Tags for this Online Resume: New England, Operations, Emergency Preparedness, Change, Leadership, Team building, Safety, Facilities, Distribution, Management

Information Technology Manager

Tags for this Online Resume: Management, Business Development, Business Development Manager, Business Requirements, Sales/Marketing, Supply Chain, Wholesale, Application Support, Audit, Black belt