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Online Resumes with "Service Requests"
Oracle Financial Functional Consultant - 10 Years of Experience - San Ramona
Summary: Over 10 years of experience in Information Technology as Oracle Techno Functional Consultant in successfully implementing enterprise applications with global clients. * Understood and Studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company. * Multiple Implementations of full system developmen...
Tags for this Online Resume: Financials, Oracle, Oracle Financials, Applications, Financial, Financial Applications, Fixed Assets, General Ledger, Training, Business Analysis, Oracle Financial Functional Consultant
System Engineer - 15 Years of Experience - Near 21236
Career Highlights: Improved the speed and efficiency of several key company processes throughout the company Strategically led the programming and configuration of more than 20 applications in a Windows 10 environment Successfully restructured the team to reduce the log of tickets from 110 to 20 in less than two weeks Reorganized a team of eight to clean up backlog of 140 tickets to under 30 in less than two weeks First Fin...
Tags for this Online Resume: Support, PCS, Personal Conferencing Specification (PCS), Active Directory, Altiris, Microsoft Active Directory, Services, Virtual Private Network, Applications, Configure
Network Security Engineer - 15 Years of Experience - Near 30110
Summary IT Professional with over 7 years of experience in implementation/deployments, administration/service requests, support, change management, analysis, and troubleshooting various network technologies that includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies. Technical Certifications & Skills * Cisco Certified Network Associate - Route & Switc...
Tags for this Online Resume: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC., Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering., Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS, Wireshark, Remedy, Cacti, Nagios, Solarwinds, Server, Sniffer, Ethereal, Orion – VMWare, F5 Big-IP LB (GTM/LTM) iRules if and expressions, variables, switch, catch, TCL list handling, debugging, etc.), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Meraki Cloud-Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, Telnet, HTTP(S), tunneling protocols, PTP, SFTP, RDP.
Database Administrator - 4 Years of Experience - Near 19460
SUMMARY: * Experienced in Database Administration, Design Development, and Support of MS SQL Server 2014/2012/2008R2/2005 in Production, UAT, Test, Development, and Cluster Server Environments. * Logical and physical planning of relational databases manage internal databases from planning and testing stages through implementation and support. Experienced with SQL Server Installation, Configuration, Migration, SSIS, SSRS and...
Tags for this Online Resume: Database, Database Maintenance, Disaster Recovery, Management, Microsoft SQL Server, Performance Monitor, Performance Tuning, Replication, Scheduler, Security, sql
Service Delivery Manager - 15 Years of Experience - Near 15228
An efficient team and customer account manager dedicated to providing exceptional customer service. I believe that in order to have a good customer relationship there has to be a WIN-WIN relationship. If the client has an issue, I believe getting it resolved quickly and in a professional manner while keeping the customer informed. My customers know that I will go the extra mile for them. Since I have been a System Programme...
Ideal Companies: A company with strong values and culture.
Tags for this Online Resume: CICS, Systems Programmer, Disaster Recovery, Documentation, Infrastructure, Management, Planning, Process Improvement, Production Planning, Customer Service
Operations - 18 Years of Experience - Near 27520
Managed development of Videoconferencing Services Products These products were customer interface marketing product development sales staffing delivery and operation Coordinated a National Videoconferencing Service offering that included Multi-point bridging Co-managed the first videoconferencing rooms and networks at CP&L @ $1.1 Millions Coordinated the maintenance upgrades and all associated videoconferencing activities S...
Tags for this Online Resume: Information Technology, Support, Telecommunications, Business Analysis, Business Analyst, Power (Os Enhancemnt Tool, Cisco, Communications, Compass, Management
Application Support - 12 Years of Experience - Near 03801
Experience Summary: * An Optimistic and Self-motivated Professional with 12+ years of IT experience in AS/400 environment. Have extensive experience in various phases of Software Development Life Cycle such as Designing, Development, Testing, Implementation, production Support and Maintenance. * Having experience in development and production support of AS400 platform systems in Automotive, Leisure, Retail industries using ...
Tags for this Online Resume: Rlu, RPG, RPG/400, Sales, Scheduling, Sda, SDLC, SDLC (Software Development Life Cycle), Software, Software Development
General Manager - 12 Years of Experience - Near 80112
Career Highlights Organized service request, sales appointment and technician dispatching system for Orangutan Plumbing. Implemented change from written and paper tracking to a completely paperless and wireless dispatching, ordering and tracking system for Orangutan Plumbing. * Recognized by CEO of Sage Advantage for high quality work that directly resulted in acquiring contracts for two Fortune 500 accounts. * Recognized t...
Tags for this Online Resume: Management, Sales, Video, Voice, Consulting, Customer Accounts, Quality, Quality Assurance, Quality Management, Surveys, Coordinator, Telecommunications, Esclations, Vendor Relations
System Administrator - 13 Years of Experience - Near 30023
Career Highlights * Implement and coordinate operates designed to ensure, protect, and restore Information Technology (IT) systems, services and capabilities using Microsoft Windows server * Coordinate communications activities and projects with other concerned agencies and/or organizations * Provide technical support for IT systems to maintain reliability of services for customers * Analyze, plan, and design the enterprise...
Tags for this Online Resume: Microsoft Windows, Software, Microsoft, Services, Configure, Desktop Computer, Information Technology, Install, Microsoft Windows 7, Test, java, software, it jobs
Engineer - 15 Years of Experience - Near 90033
To continue with the learning process on the job and in school, in an effort to become a more capable and efficient engineer. Also, eager for an opportunity for advancement. Professional Achievements PARAMOUNT PLAZA JUNE 9, 2015 TO AUGUST 4, 2017 3550 - 3580 Wilshire Blvd., Los Angeles, CA 90010 Building Engineer: * Worked with Facilities Management to handled work orders service requests and completed assigned work. * Perf...
Tags for this Online Resume: Certificate Authority, Services, Training
Customer Service Representative - 13 Years of Experience - Near 92111
QUALIFICATIONS & ACHIEVEMENTS * IT Support Desk Management, Technical Sales Management, and PC Repair Administration experience with a proven track record of success supply direction and guidance regarding testing and implementing software upgrades. * Interacts effectively, courteously and directly with the user to resolve technical issues, and responds to queries and service requests that originate by telephone, web-based ...
Tags for this Online Resume: Documentation, Needs Assessment, Support, Technical Support, Communications, Consultative Sales, Customer Service, Evaluate, Home Health, Quality Assurance, customer service representative, product demonstrator, sales associate, sales, customer service, event specialist, call center, event demonstrator
Software Engineer - 3 Years of Experience - Near 48335
SUMMARY: * Around 3+years of extensive experience in the IT industry with 2 years of expertise as SPLUNK Consultant and experience on Linux/UNIX, Java, SQL. * Have worked as a Splunk Admin and was involved in capturing, analyzing and monitoring. * Experience on Splunk Enterprise Deployments and enabled continuous integration on as part of configuration management. * Provide regular support guidance to Splunk project teams o...
Tags for this Online Resume: Object Oriented Analysis and Design, OO, Operating Systems, Planning, Project Management, Python Programming Language, Scripting Language, Security, Structured Query Language, Support
