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Online Resumes with "Service Level Agreement"



Featured Profile

Project Management

Whether it be in a PMO Director role, Project Manager role or a Line Manager role in IT, I am driven to achieve company goals by building and nurturing productive work groups and creating a healthy environment for success.

Ideal Companies: Google, Motorola, AutoNation, Citrix, Kaplan, Holy Cross, AIDS Healthcare Foundation, Broward College, HEI Hotels and Resorts, HCA,

Tags for this Online Resume: Budgeting, Financial Accountability, Risk Management, Customer Relations, Cross Functional Team Leadership, Quality Assurance, Strategic Planning, Software Development Life cycle, Team Building and Mentoring, Process Engineering, New Business Development, Organizational Development, Change Management, Process Improvement, Operations Management, Defect Management, Software Verification, Software Release and Deployment, Release Management, Vendor Relations, Contract Management and Contract Negotiations, Matrix Management, Business Analysis, Performance Management, Metrics, Six Sigma, SEI CMM, Project Management

Featured Profile

VP, Director, Manager, Professional Services, East Coast

Assist a software company, preferably in the healthcare information technology space, to expand their presence and increase customer satisfaction (user adoption), by managing the team that will provide the outstanding implementation services that will exceed the customer's expectations.

Ideal Companies: healthcare information technology

Tags for this Online Resume: Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare

Featured Profile

Business & Technology Solutions Professional - 20+ years experience- *PROCESS MANAGEMENT *TECHNOLOGY MANAGEMENT *CHANGE MANAGEMENT *LEADERSHIP

Results-Focused professional with 25+ years’ success driving improvements across a broad range of global industries; Adept in translating ambitious business goals into practical solutions; Proven talent for driving acceptance and alignment for change across an organization; Experienced leader for development and delivery of process and technology solutions.

Tags for this Online Resume: Business Capability & Solution Design, Facilitation & Negotiation, • Business Process Methodologies, Requirements Management , Relationship & Team Building, • Change Management & Communications, Business Analysis, Business Architecture, Business Process Management, Lean, Six Sigma, Human Resource Management, Information Technology, ITIL, Leadership, Systems Development Lifecycle, SDLC, Project Management, AGILE, RUP, Waterfall, SCRUM, Iterative, Quality Management, Strategy

Human Resources Manager

Tags for this Online Resume: Recruitment, On-boarding, HRIS, Taleo, Associate Relations, Performance Management, Benefit Administration, Diversity Training, Training and Development

Healthcare Program Manager/ Service Delivery Manager

Lead a team to center of excellence potential while surpassing all service level agreements and ensuring financial success.

Featured Profile

20 years in the Brokerage Industry in the New Accounts Dept. I was manager and VP in my last two companies.

My career goals are to obtain a managerial position in the New Accounts Department or other back office operation area. I'm looking to work for a company I can growth with and have a long term relationship.

Ideal Companies: Broker Dealer Companies.

Tags for this Online Resume: Finance, Management, New Accounts, Leadership

Featured Profile

Software Developer / Project Manager

I have had the opportunity of working in the IT industry for over 9 years now. I have worked in various areas ranging from web development to managing groups of individuals on a project based assignment. I also have strong experience as a windows software developer on the VB and VB.Net platform as well as application testing experiences. I was recently laid-off from my last position due to the economic situation in Clevelan...

Tags for this Online Resume: VB, VB.Net, .Net, software programming, developer, project management

IT Team Financial

Creation of value within companies using IT services and service level agreements. Leading organizations to realize the value that can be un-leashed by implementing IT strategies.

Contact Center Management 15 years expertise

Tags for this Online Resume: risk management , budget development, strategic planning, call center operations, financial reporting, policies and procedures, project management , healthcare, technology management , telecommunications', VoIp, system design, information technology, acquisition and management , start-up operations , telecommunications , re-engineering, operation management, forecasting, service level agreements , contract negotiations , outsourcing , vendor management

IT Executive Leadership, Dallas

Senior IT executive with over 20 years of experience establishing business and technical solutions to support growth and generate value for complex operating organizations. Proven ability to lead security, capacity, compliance and program management governance, implement business systems, align IT with organizational objectives, and drive improvements in infrastructure and operational processes. Extensive experience in stra...

Tags for this Online Resume: Risk Management, Compliance, Process Improvement, IT Operations, ITIL, Service Delivery, Compliance and Security, Strategy

IT Manager

I am an experienced IT Leader with a very strong background in infrastructure, service delivery, communication, budget, vendor and project management. I work well alone and as part of a team. I am an effective communicator with strong technical skills and have the ability to assimilate new technology very quickly. My ability to be innovative and work well under pressure has led to a proven track record for successful execut...

Ideal Companies: Heineken, Blue Cross Blue Shield, New York University (NYU), NBC Universal, MTA of NY, JetBlue

Tags for this Online Resume: Project Management, Outsource/Vendor Management, Help Desk Management, Budget Management, Telecom Management, Procurement/Asset Manager, ITIL Certified, Mobility Management, VOIP Management, SAN and VMWare