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Online Resumes with "Service Delivery Support"
Stealth bomber of computer support
Proficient in desktop management, upgrades, and data migration with hands-on experience in desktop imaging in enterprise environments. Superior communication skills combined with excellent customer service and incident management expertise. Over ten years progressive experience in complex systems support including: * Hardware and software implementation * Deployment and customer relationship management * Outs...
Ideal Companies: LeapFrog, Apple, Hadassah,
Tags for this Online Resume: Desktop Support, Help Desk, Technical Support
IT Service Delivery Manager
To use my skills, experience and adaptability to obtain a Service Delivery and Support Manager position where I am constantly challenged to provide a world class service. My greatest strength is my ability to walk into a new environment and be functional immediately. I am quick to learn and adapt to new situations, configurations and technologies.
Sr. Program Manager
A multi-skilled professional with 11+ years’ experience in diversified Information Technology Industry, which includes significant experience in Infrastructure Management, IT Service Delivery/Support, managing Client Service Level Agreements (SLAs) and stakeholder expectations.
EPMO / PMO Leader
Pharmaceutical Information Technology Professional with over 20 years of application design, development, testing, and implementation experience. Areas of expertise include implementing systems and processes to help organizations achieve sustained business performance applied locally and on global program basis. Background includes a unique blend of business acumen, technical expertise, and financial discipline which enable...
Ideal Companies: Medco, Barr, Eisai, Becton Dickinson, Roche
Tags for this Online Resume: IT, Information technology, IS, Information Systems, Technology, Healthcare, PMO, EPMO, Portfolio Management, Project Management
Senior Administrative Service Delivery - IT Service Management (ITSM)
I am a dedicated professional who has over 20 years of experience in cross-functional service management, service delivery and support. Expertise in all aspects of employee relations, team building, purchasing and procurement, and development and implementation of policies and procedures including Sarbanes Oxley compliance requirements.
Senior Agile Project Manager - 15 Years of Experience
A Senior Project Manager with first-rate skills in directing global service delivery programs and initiatives. => Extensive experience in spearheading the management, design, development, implementation, service delivery and support of enterprise-wide information and business system infrastructures and applications. => Recognized leader, applying high-impact technical solutions to major business objectives, with capabilit...
Tags for this Online Resume: Agile Coach, Senior Project Manager, Scrum Master, Program Manager, Global Delivery, PMP, ACP, Business Transformation
Strategic Global Incident/Problem CritSit Manager - Certified - 7 yrs exp - Remedy
Service Delivery and Support professional with inspired successes across multiple disciplines. Strengthening the heart of businesses by supporting clients as an Impact Player that drives restoration of services. As an "Incident / Problem Manager" I restore services and minimize the impact to overall business operations. Whether consulting or building effective Impact Player initiatives, my first priority is directing resour...
Project Manager - 20 Years of Experience - Near 20155
Areas of Expertise * Project Management Expertise utilizing PMI PMP Methodology and PM Software Tools: Microsoft Project, Primavera, Oracle Projects * Managed IT Infrastructure Services (IaaS) & Data Center Collocation Services * Utilizing ITIL Methodology to ensure effective IT Service Delivery and Support * Proficient with IT Service Support Systems (ServiceNow, Remedy, ScienceLogic EM7, Solarwinds, SalesForce.com, and ot...
Tags for this Online Resume: Documentation, Data Center, Operations Management, Infrastructure, Microsoft Project, ITIL, Managed Services, SaaS, Migration, IaaS, Technical Manager, Network Engineering Manager, Systems Management, NOC Managment, Processes, Leadership, Colaboration, Service Delivery, Customer Facing, Client, Priorities
Manager
PROFILE Senior IT Leader with extensive experience in Infrastructure Technology Delivery, IT Services Delivery and Support Management with focus on Managed Services, Hosted Solutions. Expertise in Technology Infrastructure Management, Project Delivery Management, solid experience in Transitional, Process and Organizational Change Management, Management of (Architecture, O/S and Middleware Engineering teams) supporting multi...
Tags for this Online Resume: EMC, Enterprise Support, Forklift, Insurance, Support, Automation, Business Contingency Planning, Database, Microsoft Windows, Pricing
Director - 20 Years of Experience - Near 22556
Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...
Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center
