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Online Resumes with "Senior Call Center Manager"



Director of Operations, Director of Customer Care, Senior Call Center Management

Accomplished leader with extensive management experience, mentoring and motivating diverse teams of individuals to function cohesively in driving positive top and bottom line financial results.

Tags for this Online Resume: Director, Vice President, Senior Manager, start up experience, mentor, trainer

Operations Executive

The search for my next opportunity focuses on Executive Leadership in the South Florida Market. Positions of interest include: Director of Operations, Project Management and Outsourcing / Off shoring opportunities as well as Senior Call Center Management roles.

Tags for this Online Resume: Director, Operations Executive, Call Center, Customer Service, Business Services, Off Shore

Senior Call Center Management - Sales & Customer Service

To obtain a senior leadership position to apply my sales and contact center expertise to maximize productivity, efficiencies and profitability.

Senior Call Center Manager - 18+ yrs experience - Telecom, Healthcare & Retail

Manage center which is KPI & Customer Satisfaction driven

Senior Call Center Manager - 10 years experience - Tampa

Experienced Call Center Manager looking for opportunities in customer service, sales or operations. Willing to relocate for the right opportunity.

Tags for this Online Resume: Call Center, Sales Management, Data Analysis, Cost Control, Mentoring, Recognition and Incentives

Senior Call Center Manager 12 years

I wish to utilise my experience in helping businesses exceed in their performance in achieving to be the best

Tags for this Online Resume: Service Manager, Customer Service Manager, General manager, Manager, Team Leader, Senior Manager

Senior Call Center Manager

Director-level position in B2B, B2C, or Service Desk contact center. Will to relocate and willing to travel.

Tags for this Online Resume: global, global, call center, call center, senior leader, senior leader, strategic, strategic, turnaround, service desk, service desk, 32, years, information technology, operations

Customer Service Manager - 15 Years of Experience - Near 20906

AREAS OF EXPERTISE * Operations Management * Project/Program Management * Vendor Integration projects * Building project plan * Staffing and Resource Management * Performance Management (KPIs, SLAs, SOWs) * Agile Methodology * Budgeting/P&L * Analytical and Reporting * Team building * Contract Negotiation

Tags for this Online Resume: Call Center, Retention, Billing, Business Requirements, Interactive Voice Response, Operating Systems, Sales, Budgetary, Connectivity, Firepond Concierge

Director

AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)

Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice

Customer Service Manager - 20 Years of Experience - Near 77450

Tags for this Online Resume: Management, Customer Service, customer service skills, Process Improvements, Public Relations, Call Center, Strategic Initiatives, Quality Assurance, Test

Customer Service Manager - 20 Years of Experience - Near 76040

Tags for this Online Resume: Airlines, Compensation, Training, Call Center, Billing, Customer Accounts, Project Management, Project Manager, Services, Quality

Travel Agent

Ideal Companies: amazon, Diamond Resort Internationa, Diamond Resort Internationa

Tags for this Online Resume: Call Center, Drafting, Email, HR, Human Resources, Integrate, Marketing Management, Payroll, Pricing, Recruiting