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Online Resumes with "Quality Assurance Monitoring"



Executive Assistant - 15 Years of Experience - Near 22401

Possess excellent time management and adaptation skills very organized responsible with an attention to detail. Organized and takes initiative to be a leader very logical precise and analytical Able to work unsupervised or in a team environment. Experienced in use of Microsoft Office Suite on an executive level Type 60 wpm extensive Customer Service experience considerable knowledge of various insurances benefits verificati...

Tags for this Online Resume: Billing, Medical, Medical Records, Pathology, Coding, Medical Billing, Referrals, Administrative Assistant, Accounting, Automation

Operations

PROFILE Career includes key roles in leading the development and implementation of customer support system applications and software enhancements for large, highly matrixed organizations. Offering a deep knowledge of IT strategies, project planning tools and customer service guidelines along with vast experience in guiding people, processes and operations. Highly responsive technical liaison with proven skills in communicat...

Tags for this Online Resume: Applications, Documentation, Management, Planning, SAP, Support, Training, Unify, IBM, Siemens

Team Leader

Tags for this Online Resume: Agile, JIRA, Kanban, Microsoft Visual Studio, Planning, SCRUM, Scrum Master, Software, Software Productivity, Training

Featured Profile

An accomplished Operations Manager with 15+ years of experience in call center operations.

Skilled in managing relationship building, contract negotiations, account development, hiring, training, mentoring, quality assurance, and customer relations. Articulate communicator, strong motivator with exceptional mentoring skills in transforming a low performing team to a high caliber workforce coupled with proven skills to understand client’s mindset backed by confidence to interact with individuals at all levels. Ana...

Ideal Companies: USAA, CapitalOne, Toyota Connected, Expedia, Netflix, Hulu, Amazon, Apple, Microsoft

Tags for this Online Resume: Management, Call Center Management, Operations Management, Motivating Teams

Registered Nurse

Tags for this Online Resume: Medical, Medical Records, Troubleshooting, Documentation, Infection control, Assessments, Medicare, PEDS, Patient Care, Nursing