Description
Possess excellent time management and adaptation skills very organized responsible with an attention to detail. Organized and takes initiative to be a leader very logical precise and analytical Able to work unsupervised or in a team environment. Experienced in use of Microsoft Office Suite on an executive level Type 60 wpm extensive Customer Service experience considerable knowledge of various insurances benefits verification medical terminology and extensive Medical Billing and Coding (CPT and ICD-9). Additional experience: Accounting. Assists patients through the registration process and place orders in the laboratory information system. Expedites the flow of specimens from receipt in lab to delivery to performing departments. Responsible for answering the telephones and processing requests for patient reports and results. Reviews claims for parts and equipment and determines which ones are covered by warranties. They then enter the items into computers submit the requests for fulfillment and maintain databases of all customers and the warranty parts needed. Warranty administrators may call customers to obtain additional information on warranty requests. Other key responsibilities include coordinating the ordering and shipping of all parts collecting payments for partial warranties and training employees in the warranty department. Prepares work to be accomplished by gathering and sorting documents and related information. Verifies accounts by reconciling statements and transactions Obtains revenue by verifying transaction information computing charges and refunds preparing and mailing invoices identifying delinquent accounts and insufficient payments. Maintains accounting ledgers by posting account transactions. Maintains financial historical records by filing accounting documents Apply checks to the corret account Answers recurring questions and resolves routine clerical and administrative problems. Provide complete review of personnel administrative transactions to ensure they are procedurally correct per regulatory guidance and filed and documented accordingly. Complete a variety of typing tasks to include: actions analyze assistance award boards capital command Proofread and spell check all documents (draft and final forms) prior to submitting them for government review and maintains a daily back-up copy on the appropriate media of all typed documents. Provide file and document management. Research and provide information regarding a variety of regulations procedures and requirements in order to provide explanations/clarification. Disseminate information on how to properly prepare process and follow-up on awards and other documents according to government regulations Coordinate daily distribution of information to companies battalion headquarters hospital staff sections the installation personnel division Northern Regional Medical Command and Army Human Resources Command. Serve as an authoritative source on military personnel records and files. Review requests for special actions for completeness regulatory accuracy and request for orders. Provide maintenance of the daily-automated suspense system to ensure timely completion and return of the awards. Knowledge of prepare of Military Awards program and initiated Personnel Actions and maintains awards statistical data Proper orders authorizing and announcing awards are assembled and final wards packages are prepared for presentation Provide procedural guidance on regulations and the process of completing and complying with the appropriate agency operating procedures Conduct inspections of personnel records and files Receive and review promotion memos promotion packets promotion certificates oaks of office and promotion orders are completed and forwarded to the commander. Knowledge of and training in MILPERSYS and various Microsoft software programs to include Microsoft Word Excel PowerPoint and Outlook and Military HR enterprise systems that include Datastore Emilpo TOPMIS ETOPMIS and TOPMIS II MODS EDAS WebEDAS COPS IWRS and PERNET Ability to provide communications via automation means (current email system (s) Microsoft Outlook and MILPERSYS). Exceptional interpersonal and communication skills as well as the ability to display great tact and diplomacy both in person and on the telephone and over email. Analyzes and prepares information for bi-monthly briefings to senior management. Screens and updates soldiers record of emergency contact DO93 and Serviceman group Life Insurance. Conducts In and out processing of 900 military employees. Types straight copy material for review and forwarding communication with senior management. In and out processing procedures for military personnel losses and gains and reports for military personnel accountability and status. Typing 60 words per minute Enters and retrieves information and data from the Composite Health Care System Ambulatory Data System and the Clinical Information system. Maintains and monitors patient appointments manually through the CHCS system. When required coordinates and schedules patients' appointments with other clinics. Records and relays messages and redirect calls as necessary. Obtains identifying information and determines the nature of the visit. Insures eligibility contacts Patient Administration for verification when necessary. Coordinate and work with internal staff to solve complex routine and non routine tasks. Provide information regarding patient unit clinic and hospital policies procedures and locations to patients family member staff and refers to other resources for difficult questions or concerns. Perform other duties as assigned.Enters and retrieves information and data from the Composite Health Care System Ambulatory Data System and the Clinical Information System. Maintains and monitors patient appointments manually through the CHCS system. When required coordinates and schedules patient appointments with other clinics. Records and relays messages and redirect calls as necessary. Obtains identifying information and determines the nature of the visit. Insures eligibility for care and contacts Patient Administration for verification when necessary. Provides information regarding patient unit clinic and hospital policies procedures and locations to patients family members staff and refers to other resources for difficult questions or concerns. Attempt to resolve complaints of a local administrative nature and refer other complaints to appropriate authorities. Maintains all patient records either electronic or paper according to regulation insuring each entry contains proper patient and health care provider identification. Perform Quality Assurance monitoring using appropriate tools regarding the completion and contents of the patient record. Notify appropriate staff of the patient's arrival. As required types routine correspondence progress reports medical statements memorandums and statistical reports using various automation systems and programs. Handles switchboard with multi-lines. Performs other duties as assigned. Enters and retrieves information and data from the Composite Health Care System Ambulatory Data System and the Clinical Information System. Maintains and monitors patient appointments manually through the CHCS system. When required coordinates and schedules patient appointments with other clinics. Records and relays messages and redirect calls as necessary. Obtains identifying information and determines the nature of the visit. Insures eligibility for care and contacts Patient Administration for verification when necessary. Provides information regarding patient unit clinic and hospital policies procedures and locations to patients family members staff and refers to other resources for difficult questions or concerns. Attempt to resolve complaints of a local administrative nature and refer other complaints to appropriate authorities. Maintains all patient records either electronic or paper according to regulation insuring each entry contains proper patient and health care provider identification. Perform Quality Assurance monitoring using appropriate tools regarding the completion and contents of the patient record. Notify appropriate staff of the patient's arrival. As required types routine correspondence progress reports medical statements memorandums and statistical reports using various automation systems and programs. Handles switchboard with multi-lines. Performs other duties as assigned. Responsible for all Administrative duties in the front office. Updated insurance and submit claims to insurance companies. Assisted patients with the check-in/ out process. Responsible for building the doctors schedules. Responded to billing inquiries for patients and providers. Responsible for incoming and outbound phones calls regarding scheduling and patient treatment Responsible for all Administrative duties in the front office and Insurance break downs and treatment plans for the patients. Update insurance and submit claims to insurance companies. Checked patients in and out. Responsible for building the doctors schedules. Responsible for billing questions that the patients may have. Pulling charts for the appointments for the doctors. Answering the incoming phones calls to the office and making calls to the patients. 1. Served as assistant to the Office Manger. Managed daily and monthly reports. Responsible for Prior Authorizations. Interacted with physicians and labs to obtain medical records. Managed the hospital inpatient list and death Certifications for the doctors to sign and call. Scheduled luncheons for Drug Representatives. Responsible for physician's billing using CPT coding and ICD-9 coding. Maintained EOBS from insurance companies. Interacted with insurance companies to verify patient benefits. Managed daily mail faxes and admission list 2. Prepared admission reports and inpatients reports. Updated physicians when the pharmacies had questions regarding prescriptions. Managed Credentialing for new Physicians that joined the group. Assisted with the HR benefits for all physicians and other staff members within the group. Reviewed and tracked requests for time off and due the scheduled for the physicians. Scheduled meetings for the group Directors and other staff meetings. 3. Applies non-standard operating practices or highly modified work procedures for delivering effective service to customers and provide written and oral communication techniques sufficient to develop and deliver briefings project papers status/staff reports and correspondence to managers to foster understanding and acceptance of findings and recommendations. 4. Collaborates with/or leads management in employing change process concepts and techniques by assessing organization readiness for change marketing organizational awareness and leading change initiatives.
Accomplishments
Highlights:
Keywords
