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Online Resumes with "NICE Call Recording"
IT Project Manager
To be a succesful Project Manger for a company where I can see my actions increase productivity and streamline processes.
Tags for this Online Resume: PMI Certified, Verint Witness Nice Call Recording, IT Project Management, CRM, IVR, ACD
Integration Engineer- Call Recording
I am an experienced Integration Engineer who is looking to take the next step into a technical managment position.
Tags for this Online Resume: Project Manager, Implementation, NICE Call Recording
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
Business Analyst - 10 Years of Experience - Near 33511
Talented IT professional with over a decade of multi-functional experience supporting Call Center activities and proprietary applications for a Fortune 500 insurance company looking for a "fit" instead of a job. I can learn the skills, but I can't change the culture or the people.
Ideal Companies: PwC, JPMC, MetLife, Syniverse
Tags for this Online Resume: application support, business system analyst, Team Lead
Telecomm Specialist
SUMMARY A flexible, driven, and dedicated Vice president, who seeks challenges, is looking for the opportunity to grow and become a valuable team member within a dynamic organization. I offer 15+ years of technical experience in application support and management, including full responsibility of various applications and strategic planning. Highly Technical and experienced individual with Pega, Avaya, Aspect, Cisco ICM Cisc...
Tags for this Online Resume: Business Requirements, Computer Telephony Integration (CTI), Infrastructure, Interactive Voice Response, Planning, Process Improvements, Programming, Agile Methodologies, Agile methodology, Documentation
