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Online Resumes with "Manage Contact Center"
Customer Service Manager - 12 Years of Experience - Near 32837
PROFESSIONAL SUMMARY A results driven executive with demonstrated abilities to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of hands-on experience in strategic planning, business unit development, project and product management, and sys...
Tags for this Online Resume: Management, Automation, Business Requirements, Change Management, Consolidations, Consulting, Customer Service, Firepond Contact Center, customer service, call center
Loan Officer - 20 Years of Experience - Near 18966
Summary of qualifications Profit driven executive with core competencies in Collections, Loan Servicing Operations and Contact Center Management. Proven experience in start-up initiatives, project implementation, cross-functional teamwork, development of policy and procedure and compliance management. Expertise: Client Relations * Collections / Asset Management * Contact Center Operations * Loss Mitigation & Foreclosure * C...
Tags for this Online Resume: Quality Assurance, Test, FACETS, Mortgage Loans, Compliance, Call Center, Collection, Credit Cards, Customer Service, Insurance
Customer Service Manager - 14 Years of Experience
Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...
Ideal Companies: Converse, Journeys, Lids, J&M, Genesco
Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor
Sales Manager - 15 Years of Experience - Near 19446
Tags for this Online Resume: Support, Technical Support, AT&T, Security, Social Media, Applications, AVAYA, Firepond Contact Center, Kronos, Kronos (Labor Mgmt Sys)
Customer Service Manager - 20 Years of Experience
Tags for this Online Resume: Training, Budgeting, Credit Card, Customer Service, Facilitator, Financial, Financial Services, Planning, Services, Telephony
Customer Service Manager - 15 Years of Experience - Near 33032
Ideal Companies: Amazon, Amr, Transportation
Tags for this Online Resume: Firepond Contact Center, Transportation, Customer Service, Evaluate, Leadership, Reporting Tools, Scheduling, Call Center, Medicare, Quality
