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Online Resumes with "METRICS"



Customer Service Manager - 20 Years of Experience - Near 60102

SUMMARY Driven Customer Service/Call Center Manager with proven track record of call center development. Strengths include team building, training development, quality assurance and setting metrics and measurements. Background includes sales and service of consumer products and services, business-to-business sales within levels of client management.

Tags for this Online Resume: Services, Training, Distribution, Quality Assurance, Software, Test, Logistics, Sales, Scheduling, Transportation, customer service, sales, call center

Credit Analyst - 8 Years of Experience - Near 92562

SUMMARY: * 20 years of hands on experience in financial analysis, billing, collections with proficiency in reporting, forecasting and accounts receivable. * 10+ years of hands on experience managing collection, billing and financial for the healthcare and medical clients. * Expertise in collection procedures, collections, dialer, skip tracing, research, audits, A/R practices, and payment processing. * Knowledge of codes inc...

Tags for this Online Resume: Communication Skills, accounting, tax, controller, finance, accountant, Collections accounts receivable analysis business analyst, Business analyst

Finance Executive with a focus on increased profitability

Tags for this Online Resume: Accounting, ROI, Acquisitions, Distribution, Metrics, Product Development, SalesForce, Agile, Audit, Billing

Network Administrator - 18 Years of Experience - Near 30240

Qualifications Profile * Self-assured, dynamic, and results-driven IT Service professional with more than 18 years providing high-performance customer service, systems and network administration, and user technical support mostly in the call center/payment solutions, youth/family service, utilities, and healthcare industries. * Exhibited strong dedication to process efficiencies in providing IT systems administration in cus...

Tags for this Online Resume: Support, Technical Support, Active Directory, Microsoft Active Directory, Voice Over Internet Protocol, Cellular, Firewall, Intrusion Prevention, Microsoft Windows, Virtual Private Network, sql, linux, it jobs, software, html, SCOM, Splunk & Dynatrace Administrator, Active Directory Administrator

Featured Profile

Director - 2 Years of Experience - Near 85041

Areas of Expertise Leadership Team and Stakeholder Engagement Evolving Management Fiscal Accountability Training & Staff Development Process Improvement Interpretative Analysis Key Performance Indicators Risk Management Relationship Building Analytical Thinking Work Flow Coordination Compliance Peer Collaboration Talent Acquisition Cross-Functional Engagement Metrics Driven Customer Retention & Conversion Project Leader Qua...

Tags for this Online Resume: Call Center, Management, Compliance, Policies and Procedures, Project Management, Project Manager, Green Belt, Information Technology, Leadership, Metrics

Operations Manager - 10 Years of Experience - Near 91360

Qualifications Director of Operations responsible for manufacturing products in accordance to specifications, regulatory requirements in high volume/capacity production plants. Directly reported to founder of company and Board of Directors. Senior Clinical Project Manager with 5+years' experience in running medium to large scale complex projects for R&D, Manufacturing of medical compounded products, and processes related to...

Tags for this Online Resume: six sigma, compliance, cgmp, Document Management, Quality Control, Stability, CMOS, Enterprise Resource Planning, Management, Management Review

Store Manager - 18 Years of Experience - Near 33469

leader who builds camaraderie and strengthens morale. Champion of company values proactive respected trusted. Drove productivity re-energized staff and boosted morale to improve profits in stores with multimillion dollar revenue. * Sought after by Store Managers to help with remodels merchandising productivity &more. Promoted numerous times. * Instituted consistency and accountability created efficiencies and drove results ...

Tags for this Online Resume: Scheduling, Merchandising, Management, Sales, Inventory, Inventory management, Metrics, Recruiting, Complaints, sales, retail, manager, customer service, product promoter, human resources, leadership, training, coachin, forecasting, merchandising

General Manager - 20 Years of Experience - Near 94559

SUMMARY: 25 years plus years of take charge general management in the luxury retail, hospitality, and wine industries. CAPABLITIES: Operations Direction & Oversight Dynamic problem solving capabilities * Highly organized methodical approach * Strong mechanical & technical aptitude * Strict SOP implementation compliance * Top priority HSE awareness Human Capital Management Cultivate a culture of YES * Refine recruitment & se...

Tags for this Online Resume: Management, Retail, Accounting, Best Practices, Business Development, Compliance, Confluence, e-Commerce, Financial, HR, management, sales

Quality Assurance Specialist - 5 Years of Experience - Near 18031

Professional Summary: * Over 5 years of experience in requirement gathering, software quality assurance and software testing * Strong knowledge and understanding of the Software Development Life Cycle (SDLC) methodologies like Agile/Scrum and Waterfall * Expertise in documenting, reviewing, and executing test harness - test plans, test strategies, test scripts and test cases based on the user stories and/or user requirement...

Tags for this Online Resume: Structured Query Language, Test, Test Cases, Test Plan, Microsoft Office, Desktop Computer, HyperText Markup Language, Java Programming Language, Oracle, Use Cases, sql, agile, html, software, linux, it jobs

Quality Assurance Specialist - 16 Years of Experience - Near 75230

• Software Quality Assurance/Test Engineering and Semiconductors Quality & Reliability Assurance Engineering (16 years): Led Software Quality/Test Teams on Cell Phone products such as: Nucleus OS Products (LoCosto, Neptune, ECosto); Symbian OS and Android OS Products on OMAP4, OMAP3, & OMAP2 software development platforms. Led Software Quality/Test Teams on: TI Graphic Calculators, TI Navigator, CBL 2 and LabPro (Calculato...

Tags for this Online Resume: Science, Android, Automation, CMMI, Compliance, Engineering, Integrate, Light Emitting Diode, Management, Marketing Management, sql, java, linux, javascript, it jobs, c#, c++, agile, html, software

Production Supervisor - 16 Years of Experience - Near 55316

Accomplishments Pentair/ McLean Restructured Fabrication layout and leadership to improve efficiency Through lean methodology and improvements, brought back 20 products made outside over the first 3 years Facilitated transforming from "build to stock" to "build to order" production Reduced lead time from 2 days (4 shifts) to 1 shift. Developed and cross trained team to improve multiple skills to cover vacations and absences...

Tags for this Online Resume: Engineering, Manufacturing, MRP, Process Improvements, Quality, Quality Assurance, Fabrication, Layout, Metrics, CNC, supervisor