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Online Resumes with "Issue Resolution"
Customer Service Representative - 15 Years of Experience - Near 75040
Qualifications An accomplished Sales, and Customer Service Professional with a proven track record of developing strong client relationships through consultative sales and account management in order to consistently exceed targets and generate recurring revenue across diverse industries. A strategic and persuasive communicator who consults with clients to identify requirements, address concerns, and overcome objections in o...
Tags for this Online Resume: Relationship Building, Services, Customer Service, Retention, Underwriting, Sales, Assessments, Filing, Medicare, Referrals, customer service
Order Management - 11 Years of Experience - Near 20716
Areas of Expertise: * Troubleshooting & Issue Resolution * End-user Training & Support * Scheduled & Ad Hoc Maintenance * Client Relationship Management * Root Cause Analysis * System Implementation * Rapid Ticket Response Times * Detailed Documentation Technical Proficiencies: Platforms: Windows 7 / 8, UNIX, Mac OS, iOS, Android, AT&T Onenet, Vision, Remedy, Nortel Call Pilot
Tags for this Online Resume: Email, Remedy, Wireless, Android, Apple, Management, Voice, Voice Communication, Voice Communications, Corrective Actions
Customer Service Manager - 20 Years of Experience - Near 33626
Qualifications International client service manager with extensive experience in high-volume, deadline- Summary driven payroll industry. Background includes startup and development of $6 million company. Key Strengths P&L and operational management Strategic planning Customer/client relationship management Organizational design and development Interdepartmental relationship building Team building and capacity planning Budge...
Tags for this Online Resume: Hub, Policies and Procedures, Customer Service, Documentation, Integrate, Light Emitting Diode, Quality, Quality Assurance, Quality Control, customer service, customer service representative
Business Analyst - 5 Years of Experience - Near 60466
Familiarity with source control concepts (checking in code, branching, checking out) * Experience writing scripts for automation processes. * Experience with mainframe applications * Experience with IBM technology suites * Experience with SQL, JAVA, Phython and C# programming languages. * Successfully implemented and deployed (systems upgrades, code changes, claim adjudication, application changes) releases across all 5 (IL...
Tags for this Online Resume: Management, Support, Quality, Services, Training, Analytical Skills, Customer Service, Research, PeopleSoft, Computer Aided Software Engineering
Accountant - 1 Years of Experience - Near 48235
PROFESSIONAL SUMMARY * A highly accomplished and seasoned professional with a comprehensive background in treasury management and accounting. Possesses strong analytical, critical thinking, problem solving and organization skills, and exhibits sound judgment and decisiveness. Resourceful in the completion of projects and effective at multi-tasking. Assisted with the implementation of Oracle / People Soft 9.2 financial syste...
Tags for this Online Resume: Policies and Procedures, Account Reconciliation, Communications, Investment Management, Management, General Ledger, Journal Entries, Strong leadership, Cash Flow Management, problem solving skills with a bias for action and issue resolution, Budgeting, , Financial Reporting, Forecasting, Microsoft Office, Accounting Principles / Standards, GAAP, finance, accounting, excel, Using Analysis on Financial Scenarios
Computer Programmer - 12 Years of Experience - Near 85018
Competent dynamic and results oriented professional with solid and diverse experience in Software Development system analysis and Database Administration. Demonstrated knowledge and experience in full life cycle software design process including creating testing installing and evaluating software systems and applications. Skilled in identifying and documenting technical issues and delivering effective issue resolution and u...
Tags for this Online Resume: Structured Query Language, Documentation, Oracle, Oracle Forms, Oracle PL/SQL Programming language, Troubleshooting, Database, sql, c#, html, software, Crystal Reports, SAP Business One, SAP Business One Integration Framework, XSLT / XML
Medical Office Manager - 5 Years of Experience - Near 27502
QUALIFICATIONS: * Promoted to the Senior CRC position as the youngest individual within the organization due to ambition, diligence, a strong team player with the ability to look at the big picture and plan accordingly. * Developed strong CRO/sponsor/vendor relationships, ensuring continuity and open communications through all phases of the trials. * Continuously reached study goals by collaboration with a diverse populatio...
Tags for this Online Resume: Cardiology, Clinical Research, CMA, Communications, Management, Medical, Project Management, Research, Triage, Research Protocols, IRB, Informed Consent, Mentoring
Software Engineer - 6 Years of Experience - Near 22041
Professional Summary: * Around 6+ years of experience in Manual, Automation testing the Client/Server, distributed web, Mobile and Mainframe applications. * Expert in deriving QA Estimates, QA Design, Development and Maintenance (Creating Test Plan, Functional Test matrix, Test Scripts, Test Scenarios and maintaining the scripts). * Experienced in understanding System specifications, Functional, Technical requirements, Test...
Tags for this Online Resume: Integrate, Integration Testing, Java Programming Language, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Microsoft Windows, Oracle, Regression Testing, Structured Query Language
Department Manager - 20 Years of Experience - Near 75098
SKILLS SUMMARY * Supplier Audits * Regulatory Compliance * Issue Resolution * Training * Vendor Sourcing * Co-packer Management * Product Development * Quality Systems * Specification Development
Tags for this Online Resume: Quality Assurance, Test, Training, Assessments, Corrective Actions, Procurement, Audit, Management, Project Management, Research, "project management"
Medical & Health Services Manager - 18 Years of Experience - Near 89141
SKILLS SUMMARY * Provider Relations and Liaison * Trainer, Presenter, Speaker * Medicaid, Medicare Advantage, Dual Eligible * Network Management, Development, and Recruitment collaboration with Regional Teams * P4P, PPO, POS, Managed Care, Medicaid, and Medicare contracting * Ancillary, Physician/Medical Group, and Facility contract administration * Complex issue resolution * HIPAA, NCQA, and CMS Compliance and contracting ...
Tags for this Online Resume: AR, Accounts Receivable, Compliance, Corrective Actions, Field Work, Financial Services, Medicare, Managed Care, Healthcare Exchange, Medicare Advantage, Medicaid Managed Care, Project Management, Provider Contracting
Program Manager
Summary US Citizen PMI certified PMP with extensive experience across the globe with top tier clientele Managed large scale multi-year multi-million dollar deals programs and projects comprising of upto 100+ resources in all areas of software development Primary focus on stakeholder management and quality delivery with strong emphasis on Profit & Loss management Extensive experience in Business Development Support - Proposa...
Tags for this Online Resume: Management, Project Management, Requirements Management, Retail, Risk Management, Application Development, Development Activities, Financial, Financial Services, Problem Solving
Director of sales
Areas of Expertise: * Sales & Marketing Management * Sales Strategies * Lean Principles * New Market Penetration * Relationship Building * Business Intelligence * Territory Management * Client Acquisition * Issue Resolution * Business Development * Profit & Loss * Technical Presentations * Time Management * Collaboration * Negotiations * Staff Training & Leadership * Distributor Training * Forecasting & Notable Contributions
Tags for this Online Resume: Vice President of sales, Director of sales, Columbus OH, National Sales Manager, Management, Payroll, Product Development, Sales Training, Time Management, Training
