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Alice S

Medical Office Manager - 5 Years of Experience - Near 27502

Occupation:

Medical Office Manager

Education Level:

Master

Will Relocate:

YES

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QUALIFICATIONS: * Promoted to the Senior CRC position as the youngest individual within the organization due to ambition, diligence, a strong team player with the ability to look at the big picture and plan accordingly. * Developed strong CRO/sponsor/vendor relationships, ensuring continuity and open communications through all phases of the trials. * Continuously reached study goals by collaboration with a diverse population of professionals within and outside the organization. * Accomplished top subject compliance on multiple studies by implementing excellent communication, interpersonal, and customer service skills. * Acquired multiple "top enrolling site" recognitions by outstanding coordination of the conduct of clinical research protocols in the hospital and clinic settings with an emphasis on the screening, enrolling, and monitoring of participants. * Knowledgeable and experienced in CRF creation based on detailed review of the protocol and in-depth understanding of the clinical applications. * Effective prevention of data errors and protocol deviations by collective accuracy, dependability, creativity, conceptual work ability, and great team work. * Successful mediation of two FDA audits alongside research director and PI. * Effective initiation and lead on monthly/quarterly team teleconferences for all multi site studies within the organization. * Proven problem-solving skills, as well as ability to organize and prioritize assignments in a fast-paced medical office. * A solid foundation in patient assistance/education while maintaining strict patient confidentiality. * Proficiency in guidance to new hires and other team members for issue resolution, protocol interpretation, and study execution with the ability to efficiently monitor their ongoing progress. * Versed in review and tracking of regulatory and other study related documents. * Knowledge of IRB processes, efficient in AE/SAE/PD reporting, study startup, follow up. * Proficient with Microsoft Office Suite, as well as several EDCs and study portal platforms.

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