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Customer Service Manager

75

Tags for this Online Resume: Management, Banking Industry, ACD, Automatic Call Distribution, Networking, Workforce Management, Benefits, Call Center, Complaints, Focus

I am a team player and a goal-oriented IT professional who has a passion for the Cisco networking.

I am motivated by the establishment and insurance of an IT infrastructure that guarantees 99.99% uptime at all times. My desire to give the end users the tools that they need to succeed is what drives me to make sure that my work is above reproach at all times. The quality of my work speaks not only for me but my team as well.

Ideal Companies: 28 Phillips 66, 54 Sysco, 95 ConocoPhillips, 105 Enterprise Products Partners, 115 Plains All American Pipeline, 146 Halliburton, 202 Waste Management, Inc., 218 Kinder Morgan, 220 Occidental Petroleum, 270 EOG Resources, 273 Group 1 Automotive, 308 CenterPoint Energy, 316 Quanta Services, 334 Targa Resources, 336 Calpine, 352 Westlake Chemical, 388 National Oilwell Varco, 438 Apache Corporation, 489 Cheniere Energy, 421 NASA, Academy Sports + Outdoors, AEI Energy, Air Liquide United States Headquarters, Allis-Chalmers Energy, Al's Formal Wear, Amegy Bank, American Bureau of Shipping, Aon Hewitt, Archimage, Baker Botts, BHP Billiton, BMC Software, Boardwalk Pipeline Partners, BP United States Headquarters, Bracewell & Giuliani, Bristow Group, Cabot Oil & Gas, Cal Dive International, CAMAC Energy, Camden Property Trust, Charming Charlie, Chevron, Citgo, Consolidated Graphics, Cooper Industries, Crown Castle International, Cybersoft Technologies, Diamond Offshore Drilling, Direct Energy, Dynegy, EDP Renewables North America, EnergyFunders, Ensco plc, Family Tree DNA, Fiesta Mart, FlightAware, Freeport-McMoRan Oil & Gas, Frontier Oil, Fulbright & Jaworski, Geokinetics, Gexa Energy, Gulf South Pipeline, Gulf State Software, Gulf States Toyota Distributors, HCC Insurance Holdings, Helix Energy Solutions Group, HostGator, Houston Wire & Cable, Identity Automation, Ignite Christmas Lighting[2], Ingrain, Inc., Insperity, Integrated Electrical Services, ION Geophysical, James Coney Island, Kelsey-Seybold Clinic, Key Energy Services, Kinder Morgan Energy Partners, Landry's Restaurants, Leisure Learning Unlimited, Luby's, Lumato Lighting, McDermott International, Memorial Hermann Healthcare System, Men's Wearhouse, The Methodist Hospital, MetroCorp Bancshares, Mexican Restaurants, Inc., Milanblocks, Motiva Enterprises, Nalco Champion, Noble Energy, Oceaneering International, Omega Protein, Pappas Restaurants, Piping Technology and Products, Powell Industries, PROS, Randall's Food Markets, Rice Epicurean Markets, Rowan Companies, St. Luke's Episcopal Hospital, Schlumberger, Seaboard International, Service Corporation International, Shell Oil Company, Shipley Do-Nuts, Simmons & Company International, SnapStream, Southwestern Energy, Southwestern National Bank, Stage Stores Inc., Stewart & Stevenson, Stewart Information Services Corporation, Tailored Brands, Talos Energy, Technip United States headquarters, Texas Children's Hospital, The Wrap Empire[3], TransCanada Corporation, Vectorbuilder, Vinson & Elkins, Transocean, Valencia Group, Weatherford

Tags for this Online Resume: Desk Top Support, Desktop Computer, Diagnostics, Help Desk, Information Technology, Infrastructure, Network Administration, Networking, Microsoft Windows, Cabling

Security Pre-Sales 13 yrs of Experience.

Accomplished technical sales engineer and account management professional with 10+ years’ specializing as a technical resource focused on selling / managing multi-level products, programs, and services. Possess broad systems and product knowledge to communicate solutions to non-technical audience and negotiate contracts with high-level decision-makers. Proven ability to deliver key objectives within schedule and budget. Com...

Ideal Companies: Security Software

Tags for this Online Resume: O365, Exchange, Email Security, Malware, Spam, G-Suite, SIEM, Automation, Security Orchestration, Sales, Sales Engineering, Project Manager, Leadership, Training, Architect, Active Directory, Linux, Windows, Mac, FreeBSD, Cisco IronPort, CASB, Data Center, PowerShell, IDS, IPS, Monitoring, ITIL, Change Management, Content Delivery Network, Live Streaming Technologies, Ramp, Talkpoint, Microsoft