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Online Resumes with "IVR"
Seeking for a software developer opportunity in Linux, Unix, Windows, Mobile platforms using the latest development technologies.
Looking for a Lead Analyst position defining business requirements, documenting call flows, and providing solutions and recommendations to help simplify the customer experience on an IVR.
Vidya Nagaraj has 8 years of work experience in IT and has worked with companies like Kyocera, Accenture, Telelogic, Dell. She has worked on testing mobile phones, enterprise software. She is seeking employment with companies where she can leverage her experience and grow professionally.
MY CAREER GOALS ARE TO REACH THE HIGHEST POSITION,AND MAKE MY BEST IN MY DOMAIN, AND DEVELOPING AN EXCELLENT TECHNICAL & INTERPERSONAL SKILLS TO HAVE A STRONG INTERFACE WITH EVERYONE IN WORKING ENVIRONMENT; MY MAIN MOTO IS TO SERVE MY COMPANY AND BECOMING THE BEST RESULT FOR THE COMPANY.
360 degree experienced Customer Service professional with 16+ years of knowledge and skills in a call center environment
Consistently promoted within the customer service industry with a number of increasingly accountable management positions; acquired the knowledge and skills to effectively and strategically manage a call center. Able to provide decisive, deliverable results and team leadership within a constantly changing business market. A solid reputation in the industry and awareness of leading technology and operational procedures to re...
An ideal position fit-would enable me to successfully contribute and promote the success of my group and by reaching my goals and objectives, the overall success of my company. I hold comprehensive experience with client interface, task analysis and problem resolution. By multitasking effectively at all levels of my organization, management and the Corporation the process efficiency is enhanced.
To obtain an executive level position within an organization that relies heavily upon strategic telecommunications infrastructure and planning as a critical element which supports its underlying business objectives. The position will allow me to utilize my state-of-the-art skill-sets in planning, designing and fulfillment of the organizations telecommunications initiatives.
I am looking for a job that will challenge me everyday, where I can work with people to help them with their technical issues or help train them. I like to have my hand in many things at once. I did not enjoy DBA work, because I did not have much people interaction.
Tags for this Online Resume: Avaya, IVR, Visio, BES, SAP, SQL, ACD, Active Directory, Cisco VPN, VoIP, Mercom Call Recording, Microsoft Office 2007, CMS Call Management System, Avaya Modular Messaging
Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...
Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy
Secure a position in telecommunications project management with a reputable organization.