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Online Resumes with "ITIL Service"



Project Manager

SUMMARY * Certified PM with over 15+ years of experience providing concurrent full life cycle project management over large-scale IT implementations from cradle to grave. * Experience managing projects ranging in size and scope from $55K to $50M+ with active team resources of 300+. Extensive experience interfacing with customers, vendors, contractors, senior stakeholders and internal/external project teams. * Successful pla...

Tags for this Online Resume: Active Server Pages, Services, Jad, Agile, Planning, SalesForce, SDLC, Business Requirements, PeopleSoft, Security

Manager - 18 Years of Experience - Near 46032

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements

Engineer

SUMMARY OF EXPERIENCE AND QUALIFICATIONS Over 26 years of hands-on experience in validation/verification, avionics engineering systems and support, firmware/software quality assurance (FW/SW QA), aircraft cabin system management, weapons systems analyst/programming, project and configuration management tools, created project requirements, systems engineering, MIL-STD-498 software documentation, integration, testing, and cre...

Tags for this Online Resume: Oracle, Project Management, Project Manager, Quality Assurance, Relational Database, Risk Management, Root Cause Analysis, Software, Software Quality Assurance, Software Testing

Team Leader - 20 Years of Experience - Near 75048

PROFILE Senior IT Manager with over 20 years of experience establishing business processes and technical solutions to support growth and generate value for complex operating organizations. Proven ability to lead teams, change culture, align IT with operational objectives, security program administration, compliance and governance programs, vendor programs, capacity planning, workforce management, cost to serve and drive imp...

Tags for this Online Resume: Retail, Network Services, Networking, Services, Control Systems, Firmware, Firmware Design, Hardware/Systems, Compliance, Itil

Manager - 21 Years of Experience

Summary: * Extensive experience as Desktop Manager for world entertainment industry in an enterprise environment. * Managed desktop teams in a (6) week after hours division move of 650+ users and equipment from Burbank to Glendale. * Managed desktop team implementing a new gaming company into the Disney domain. * Strong working knowledge of many ticketing applications including ITILS Service-Now, Service Manager, and Servic...

Tags for this Online Resume: Help Desk, Business Plan, Desktop Computer, Inventory, Licensing, Software, Active Directory, Applications, Certificate Authority, Citrix, software, it jobs, html, agile, sql

IT Delivery Manager - 20 Years of Experience - Near 75022

Proficient IT leader seeking a challenging Information Technology position, qualified within the scope of IT Service Delivery, IT Operations Management, Digital Transformation, IT Project Management, IT Governance, IT Offshore Delivery Management. A citizen of the U.S. with an MBA degree from University of Texas. Authorized to work in the United States for any employer. Recent areas of work include IT Service Management, IT...

Tags for this Online Resume: SAP, Business Objects, Data Warehouse, Database, Database Design, Dba (Database Admin), Design Patterns, HR, ITIL, Project Management, Program Management, Account Management, Delivery Management, People Management, FInancial Management, Virtual Teams, Service Excellence, agile

Manager

Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...

Tags for this Online Resume: Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority

Chief Technology Officer

AREAS OF EXPERTISE Strategic IT Planning/Execution Disaster Recovery Planning ERP implementation Specialist Project & Program Management Performance Turnaround Improvement Enterprise Technology Migrations IT Merger and Acquisition Executive Level Budget, P&L, Operations IT Due Diligence Hoshin Planning Manufacturing & Logistics Industries Kaizen & Lean Manufacturing ITIL / Service Delivery Implementation and 24/7/365 Suppor...

Tags for this Online Resume: Logistics, MBE, Planning, Professional Services, Services, Strategic Planning, Strategic Vision, Business Intelligence, Customer Relationship Management, Security

Software Engineer - 6 Years of Experience - Near 27519

SUMMARY: * Around 6 years of diversified and progressively challenging experience working as a software developer building Object Oriented applications and Web based enterprise applications using JAVA/J2EE technologies. * Java, J2EE, SQL, Big Data Hadoop Development, HIVE, PIG, HBASE, SharePoint 2007, 2010 and 2013, Service Operations, Incident, Problem and Change Management. * Healthy participation in all phases of Softwar...

Ideal Companies: 1986

Tags for this Online Resume: Applications, Data General Eclipse, Eclipse, HyperText Markup Language, Java 2 Enterprise Edition (J2EE), Java Programming Language, JDBC, Billing, Extensible Markup Language (XML), Javascript

Manager - 0 Years of Experience

An accomplished results-driven Senior IT Services professional with an extensive background in Information Technology: health care operations and telecommunications delivering services improvements, implementing technologies, establishing governance and enable cultural change transformation. Strengths include problem solving, coordination and planning, organizational and leadership skills diligent in detail and thorough in...

Tags for this Online Resume: Compliance, Coding, Engineering, Infrastructure, Network Services, Networking, Services, Business Management, Document Management, Management

Project Manager - 0 Years of Experience

Nearly 16+ years of experience in IT industry with rich knowledge in various roles like Service Manager, Project Manager, Scrum Master and Process Consultant. 8 years of extensive subject matter expertise in Project Management and scrum methodologies * Good experience in SAFe principles and in aligning with Portfolio, Program and various release trains * Expertize in adapting the vision and roadmap and structuring, creating...

Tags for this Online Resume: Management, Audit, Consulting, HP, Scheduling, Services, Software, Support, Capacity Planning, Planning

Featured Profile

Manager - 30+ Years of Experience - Near 22311

SUMMARY * Secret Clearance (US State Department) - since Dec 2014 * CSM, ACP, PMP, ITIL Service Manager certified professional with over 30 years of extensive experience in managing software and IT projects, including Agile software development. * Led distributed Scrum team along path from Waterfall methods towards Agile - instituting Retrospectives, Issue Tracking, Scrum of Scrums, Risk Management and strengthening other A...

Ideal Companies: Capital One, Freddie Mac, Fannie Mae, climber.com

Tags for this Online Resume: SAN (Storage Area Network), MS Project, Active Server Pages, Microsoft SQL Server, SCRUM, Content Management, MS Project Server, VersionOne, C#, JavaScript, Agile Certified Practitioner, HTML, MS Office, ITIL, DEC (PDP-8, PDP-11, VAX, Alpha), Performance Optimization, Team Management, Developing Computer Engineers, Technical Writing