Description
Nearly 16+ years of experience in IT industry with rich knowledge in various roles like Service Manager, Project Manager, Scrum Master and Process Consultant. 8 years of extensive subject matter expertise in Project Management and scrum methodologies * Good experience in SAFe principles and in aligning with Portfolio, Program and various release trains * Expertize in adapting the vision and roadmap and structuring, creating and maintaining the Product Backlog * Part of estimation of the Product backlog and have good experience in estimation and ordering the product backlog based Agile estimation techniques i.e. MoSoCo, Kano Model, WSJF * Worked closely with Business team and Technical architects as part of roadmap elaboration using Rolling wave plan and other estimation techniques * Played significant role in PI Planning by refining the backlog based on the Portfolio vision and roadmap prior planning. * During PI planning, part of setting specific objectives for team, sequencing them and elaborating on the story definition with necessary clarifications. * Convert PI Objectives to Iteration goals and content by creating, prioritizing and maintain the sprint backlog with clear acceptance criteria * Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction * Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance * IT Risk reporting, includes IT Service health metrics, customer satisfaction metrics * Worked closely with other vendors and portfolio counselors utilizing business and technology knowledge to analyze and assess IT operational maturity, identify design improvements and drive efficiency in business operations processes * ITIL Service Delivery areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management * Designed Problem &Change Management process. Key decision maker as part of Change Advisory Board (CAB) meetings - facilitated stakeholder analysis & impact assessment * Responsible for day-to-day operations of the Organizational Balanced Scorecard Process. Mentored and trained performance metric owners, monitored and reported quarterly the status of all Organizational Performance Measures. * Business Impact Assessment and Business Resumption/Disaster Recovery
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Syntel Inc. | Scrum Master / Sr. Consultant Scrum Master / Project Manager | 8/2017 - 8/2017 |
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