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Online Resumes with "Fidelity Investments "
Customer Service Manager - 15 Years of Experience - Near 03054
Summary Client Service Manager with extensive customer service experience in all aspects of Pension Administration. Expert knowledge on plan-level provisions, DB product, compliance, regulations, and risk management. Strong project management skills, very detailed oriented and recognized ability to handle challenging clients and situations with diplomacy and tact. Known for improvement for quality, effectiveness, efficiency...
Tags for this Online Resume: Benefits, Consulting, Management, Regulatory Affairs, Services, Actuarial, Billing, Compliance, Customer Service, Defined Contribution
Director - 20 Years of Experience - Near 47025
Accountable * Responsible for purchasing all equipment needed by engineers and union workers for GE Aircraft Engines by specific category such as tools, material handling and services * Responsible for selling obsolete or unused inventory and products to generate revenue * Negotiated new contracts for each product purchased and tracked inventory to forecast need. for daily operational activity audits and key operational pro...
Ideal Companies: Citi, Fifth Third, US Bank
Tags for this Online Resume: Management, Quality, Quality Assurance, Quality Control, Call Center, SAS, SAS 70, Triage, Data Quality, Process Improvement
Project Manager - 20 Years of Experience - Near 10926
Summary A proven Manager and Business Analyst with diverse experience. I have developed operational procedures that have reduced costs, saved time and created efficiencies. I have the ability to be an asset in both a Back Office Operations position as well as an Information Technology environment. Ability to manage, research, analyze, test theories, implement ideas and document all findings.
Tags for this Online Resume: Documentation, Back Office, Budget Control, Budgeting, Consulting, Equity, Fixed Income, Management, Project Management, Project Manager
System Engineer
Tags for this Online Resume: Architect, Hibernate, Structured Query Language, Application Architecture, Audit, CIO, Custody, Intranet, iPlanet, Ssl
Manager - 20 Years of Experience - Near 11354
Profile: Over 35 years of extensive diversified experience in the Financial Services industry involving administration, communications, reconciliations, investigations, international transactions and problem resolution skills.
Tags for this Online Resume: Management, Pc, Personal Computer, Scheduling, Bloomberg, Data Entry, Gloss, Microsoft, Microsoft Windows, Microsoft Word, assistant manager, management
Customer Service Manager - 20 Years of Experience - Near 11758
Tags for this Online Resume: Annuity, Business Planning, Custody, Financial, Insurance, Long Term Care, Management, Packaging, Planning, Portfolio Management
Help Desk Specialist - 9 Years of Experience - Near 41042
Over 30 years in the information technology industry specializing in Video, voice and data communications. Experiences in the installation, Support and troubleshooting of connectivity related issues. Over 25 years of experience in a Field Engineer capacity covering various network voice and PC support related issues.
Tags for this Online Resume: CATV, Connectivity, Voice, Desk Top Support, Desktop Computer, Local Area Network, Pc, Personal Computer, Wide Area Network, AVAYA
Project Manager
Summary Have 19 years of experience in managing projects/programs across fortune 1000 Technology and Financial (wealth management, brokerage and Retail, International and Treasury operations in large banks) Organizations. Global projects team's projects teams consisted of developers belongs to software venders service providers located in offshore/onsite. Implemented IT infrastructure (data centers, Network), information se...
Tags for this Online Resume: e-Commerce, Agile, Mts, Mts (Microfocus Trans), SCRUM, SDLC, Teller, Financial, Information Security, Management
Manager - 15 Years of Experience - Near 27513
Summary Skilled IT Manager/Project Manager with over 20 years of experience in customer support, software delivery, requirements gathering, and process improvement. Experienced staff manager, defining and implementing new solutions and bringing projects to a successful completion, on time and on budget. Worked successfully with an assortment of development methodologies. Managed staff composition, including permanent, contr...
Ideal Companies: Ms.
Tags for this Online Resume: Management, Project Management, Support, Automation, Asset Management, Computer Associates, FileNet, Financials, Integrate, Microsoft Project
Project Manager
Summary Have 19 years of experience in managing projects/programs across fortune 1000 Technology and Financial (wealth management, brokerage and Retail, International and Treasury operations in large banks) Organizations. Global projects team's projects teams consisted of developers belongs to software venders service providers located in offshore/onsite. Implemented IT infrastructure (data centers, Network), information se...
Ideal Companies: Pride of India Restaurant, yes, yes, yes
Tags for this Online Resume: Security, Business Analysis, Business Analyst, Business Intelligence, Content Management, FIN, Information Security, Infrastructure, Management, Agile
Customer Service Manager
Areas of Expertise Operations Management Sales Order Management Strategic Planning Performance Metrics Team Building & Leadership Process Improvements Performance Management Training & Developing Staff Customer Relationship Management Systems (Siebel & Salesforce) Vendor Management Customer Support Employee & Customer Retention Contracts & Order Processing Operational Efficiency Complex Problem Solving
Tags for this Online Resume: Call Center, Financial, Financial Services, Management, Metrics, Sales, Services, Training, Automation, Back Office
Quality Assurance Specialist - 15 Years of Experience - Near 02061
SUMMARY Quality of Communication Accomplished Quality Assurance Engineer with broad IT technical knowledge combined with leadership ability. Experience in application and network architecture performance evaluations in a mixed computing environment. An IT Professional with a successful record of developing and supporting projects and solutions, while being able to effectively explain complex infrastructure requirements to n...
Ideal Companies: Joseph Otero Resume.docx
Tags for this Online Resume: Quality Assurance, Test, Business Requirements, Structured Query Language, Management, Test Cases, Audit, Integrate, Scheduling, CICS
