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Online Resumes with "Escalate issues "
Management Position
Quality Analyst with five years of management experience, and 10 years customer service experience. Proven knowledge in directing and mentoring, building an effective staff through recruiting and hiring exceptional candidates. Excellent organizational skills contributed to the ability to successfully manage multiple tasks simultaneously and complete those tasks on time, organized events to improve team
Ideal Companies: fortune 500
Tags for this Online Resume: Customer Service, , , , Monitoring Team Progress, Training, Relationship Management, Award Winning Client Resolution, Call Center Supervisor, Supervisor, Manager, Creative Negotiator, Analytical Skills
Results-oriented Information Technology Professional with a highly diversified background and 10 + years solid experience. Recognized for meeting time-critical project deadlines, customer problem incident resolution, independent multitasking, dynamic orga
I am looking for a full or part-time position with a stable,dynamic company that values their employees and is also open to telecommuting with flexible scheduling.
Ideal Companies: Telecommuting Companies
Tags for this Online Resume: Windows Vista, Windows XP Professional, Lotus Notes 6.5, Microsoft Office Professional 2007, Ubuntu 8.0.4, openSUSE 11, Remedy, BMC Service Desk Express, Email Admin and Support, Database Support, Technical Writing, Helpdesk Support, Incident Management and Follow-Up, Microsoft Outlook, BlackBerry Server Manager 4.1
More than 10 years experience in Telephony/Networking and maintenance of communication systems; installing various Nurse Call Systmes, Intercon systems, Card key access system, and various telephone systems (Nortel, Norstar, Brother).
Hands on programming Nortel's PBX switches, along with implementing ideals to better company bottom line.
Ideal Companies: Carolinas Healthcare System, , AT&T, Lucent
Tags for this Online Resume: Nortel, Wireless Networking
Personal Computer Specialist, Westchester County, New York
Personal Computer Specialist I am equip to perform a series of unique combination, creative and analytical skills along with the ability to provide technical helpdesk support with level II/III technical skills for over the past 9 years, to resolve advance escalated issues such as: • Using a Personal Computer • Understanding and Using Windows • Software • Printers • Scanners • Joysticks & other add on • Using t...
Tags for this Online Resume: Software, Printers, Scanners, Joysticks, Internet Technologies, Advanced Managing Troubleshooting & Supporting Windows, Installing & Upgrading a Personal Computer, Microsoft Office Suite w/projects, Basics of Networking and Computer Viruses
Process Engineer
Ferris A. Modawar 346 Fawnridge 512-259-5780 Georgetown, Texas 78628 OBJECTIVE Seeking a technical position at ADVANCED INTEGRATION TECHNOLOGIES. I have 24 years experience in solar nano-fabrication, semiconductor research, amorphous silicon wires for lithium battery applications, silicon nanowires, semiconductor manufacturing specifically photo, metrology, and yield enhancement. I am confident that I will be successful...
Cream of the Support Crop
High energy people person with exceptional technical expertise. Communications, Customer Service, Troubleshooter, Self-Lead.
Ideal Companies: City of Phoenix, Cox Communications, Motorola, State of Arizona
Tags for this Online Resume: Technical Support, Training, Email Support, Customer Service
Sr Manager of Customer Operations
Lead front-line call center agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition to ...
Ideal Companies: Telecommunications; call centers; GE
Experienced Project Manager
Results-oriented manager with 30+ years of experience. Exceptionally strong Project Management and Business Process skills. Broad technical background, with expertise in software development, system engineering, testing, product introduction, and technical support. Especially skilled at building, strengthening, and motivating diverse teams. Excellent presentation and interpersonal skills; very self-motivated. Experience wor...
Ideal Companies: Google, Genentech, Boston Consulting Group, W.L. Gore and Associates, Cisco
Tags for this Online Resume: Project Manager, Program Manager, Process Design, Business Process, Technical Manager, Systems Engineer
Management of Integrity
Strong initiative to work hard focusing on remedial training/guidance for others while providing excellent business focus with strong integrity and positive adherence.
Ideal Companies: Companies known for their honesty and longevity/stability
Featured Profile
VP, Director, Manager, Professional Services, East Coast
Assist a software company, preferably in the healthcare information technology space, to expand their presence and increase customer satisfaction (user adoption), by managing the team that will provide the outstanding implementation services that will exceed the customer's expectations.
Ideal Companies: healthcare information technology
Tags for this Online Resume:
Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare
Production Supervisor
Over 20 years of High Tech Supervisory experience in a high volume, fast paced, demanding manufacturing environment. Possess the skill sets required to be successful in a Production Supervisor position including, but not limited to: coaching, counseling, documentation, quality control, production control, work assignments, safety observations, proactive cross training plans, team building, continuous feedback and performanc...
Ideal Companies: Semiconductor, Solar, Electronics, Pharmaceutical, Chemical
Tags for this Online Resume:
Supervisor, Lean, six sigma, continuous improvement
VP, Director, Manager, Professional Services, East Coast
Assist a software company, preferably in the healthcare information technology space, to expand their presence and increase customer satisfaction (user adoption), by managing the team that will provide the outstanding implementation services that will exceed the customer's expectations.
Ideal Companies: healthcare information technology
Tags for this Online Resume: Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare
