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Online Resumes with "Desk SUpport"



Director - 20 Years of Experience - Near 94601

CAREER HIGHLIGHTS * Cut telecom costs 20% and enabled a 200% increase in call handling capability for customer service at Ramsell Corp. by implementing a state-of-the-art VoIP system. * Created Ramsell's first comprehensive disaster recovery system and SOPs. * Reduced critical open issues 42% achieved a 100% improvement in the ability to identify recurring issues by launching Ramsell's first issue tracking and resolution sy...

Tags for this Online Resume: Purchasing, Business Requirements, Call Center, Compliance, Call Center Operations, Data Security, Disaster Recovery, Software Management, Purchasing, Business Requirements, Call Center, Compliance, Data Management, Data Security, Disaster Recovery, Documentation

Help Desk Specialist - 9 Years of Experience - Near 14534

SUMMARY Experienced IT Professional specializing in client support with 25+ years of experience in systems administration, network support & management, end-user support, H/W & S/W testing. Proven skills include analytical, evaluation, problem resolution, troubleshooting, multitasking, help desk support, product testing, relationship building, and windows operating systems. Known for superior customer service, in-depth unde...

Tags for this Online Resume: Microsoft Windows 7, Computer Support, Help Desk, Windows 7, PC, Personal Computer, Microsoft Windows, Software Support

Help Desk Specialist - 20 Years of Experience - Near 33064

in Corporate and Academic IT Environments providing support for executives and academic professionals. * Provided help desk support to executives and end users, by phone and remote desktop connection (RDP) & Cisco WebEx. Resolved level 2 & 3 service calls via Service Now help-desk Track IT ticketing system and Web Helpdesk. * Prepared procedural documentation in the use of corporate and academic technology to assist corpora...

Tags for this Online Resume: Active Directory, Help Desk, Information Technology, Lotus, Lotus Notes, Mcafee (Virus Control), Microsoft, Microsoft Active Directory

Featured Profile

Serena Business Manager (SBM) administrator and developer

Administrator and developer of applications in Serena Business Manager (SBM) and Serena PVCS Version Manager (VM).

Tags for this Online Resume: SBM, VM - Version Manager, VBScript, PVCS, Administrator, SQL, C

System Engineer - 8 Years of Experience - Near 33174

Tags for this Online Resume: TSO, IBM ISPF, Netview, Omegamon, PCS, Personal Conferencing Specification (PCS), Remedy, Scheduling, Software, TSO/ISPF

System Administrator - 10 Years of Experience - Near 34772

Areas of Expertise: * Network Administration * Team Leadership & Supervision * Mixed Infrastructure (PC & Apple) * HelpDesk Support IT & Telecommunications * Troubleshooting & Problem Solving * Customer Service * Training Staff & End Users Technical Proficiencies

Tags for this Online Resume: Integrate, Microsoft Office, Operating Systems, Infrastructure, Inventory, Networking, Training, Call Center, Pc, Communications

Help Desk Specialist - 11 Years of Experience - Near 30127

SUMMARY Financial, Technical and Service Desk professional with 25 years of experience in managing key areas of accounting and financial software systems including procurement and contracts. I have a proven record of accomplishment implementing and troubleshooting financial and procurement software systems. Works well independently, or in a group setting providing all facets of computer help desk support such as training, t...

Tags for this Online Resume: Documentation, Financial, Help Desk, Integrate, Integration Testing, Management, Test, Assessments, Distribution, Financial Management

Network Administrator - 3 Years of Experience - Near 33174

Summary order to benefit the employer as well as myself. Windows based environments. Strong knowledge in Internet infrastructure and protocols. Infrastructures. Installation, configuration and troubleshooting of Windows Server rolls and services (Active Directory, DNS, DHCP, WDS, WSUS, IIS, FTP and Hyper-V) also GPO's deployment based on company requirements. -V. twork infrastructures projects. Installation and configuratio...

Tags for this Online Resume: C++ Programming Language, Microsoft SQL Server, SQL Server 2005, Accounting, Delphi, Application Development, Data Modeling, Data Warehouse, Microsoft, Active Directory

IT Support Specialist - Denver, CO

PROFILE Highly experienced Systems Analyst and Help Desk Support Professional with a record of developing and supporting solutions incorporating a wide range of applications. Consistently recognized and tasked to improve operating systems using comprehensive Information Technology expertise, with CompTIA A+ certification, with a track record of increasing responsibility and notable success in the creation of information sys...

Ideal Companies: A medium or large company that provides a supportive and good environment to work in.

Tags for this Online Resume: help desk, computer, telephony, Denver, Technical Support, Windows, Windows, Microsoft, Documentation, Microsoft Windows 7, Spiceworks, Telephony

Multimedia Specialist

I am an Information Technology professional with a specialization in multimedia and graphic design. I am seeking employment at a company that can harness my hybrid skill set, that allows me to support and refine the underlying infrastructure and data needs of a creative team. My knowledge of multimedia and graphics will allow me to bridge the communication gap between creative professionals and IT, yielding a conduit to ef...

Tags for this Online Resume: Cascading Style Sheets, CSS, Graphic Design, Telephony, Disaster Recovery, PHP, Project management, photoshop, Adobe after effects, adobe premiere, web design, adobe illustrator, html, help desk support, video editing, Multimedia art, Microsoft word, Microsoft excel, MySQL, network communications, Management

Data Centre Manager - 20 Years of Experience - Near 49428

Building a developing a strong technology team, supporting a very solid infrastructure providing 99.9% uptime service level.

Tags for this Online Resume: Quality, Automotive, Customer Service, Desktop Computer, Help Desk, Help Desk Support, Network Administration, Networking, Support, Telecommunications

Featured Profile

Implementation Consultant, Application Support

Looking for a position that will allow me to use my skills and knowledge. Would like to have the ability to work from home and travel up to 25% of the time.

Ideal Companies: Google, Relay Health, United Healthcare, Blue Cross Blue Shield

Tags for this Online Resume: STAR Patient Processing, STAR Medical Records, McKesson HzERM, STAR ESD, Forms and Menu Certification, Help Desk Support, McKesson STAR Patient Processing, McKesson STAR Medical Records, McKesson STAR ESD, McKesson STAR Forms and Menu Certification, HEAT,and Remedy Help Desk Support, Project Implementation, Consultanting, McKesson Paragon Medical Records and Registration, Cerner Registration EMPI, HL7 Interfaces, ADT (Admission, Discharge, Transfers), Customer Support, Integrated Testin, Revenue Cycle Soultions, Project Management, Customer Relationship Management and Resolution, SQL, Java Scripting, Mirth Connect