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Online Resumes with "DC "
Petroleum Engineering
Accountant
Help Desk Manager - 16 years experience - Fed govt exp - High sla, fcr - Remedy - ACD Call Cntr Wash. D.Cd.
Looking for fast paced, challenging environment as a Service Desk and Call.Center Manager. I'm experienced in supporting fed govt agency with 22,000 users. Experienced in Sops, Knowledge Base. Remedy, and writing processes and procedures. Transitioned a 7 am- pm Help Desk staff to a 24/7 help desk with 3 days notice. High achiever, high survey, sla and fcr satisfaction.
Ideal Companies: Google, Facebook
Tags for this Online Resume: Help Desk SME, Baltimore - Washington DC , ACD Call Center, Remedy, SLAs, FCR, SOPs, Knowledge Base, ITILv3, Processes, govt
Sales Manager
Challenging position that demands creativity and persistence in achieving and maintaining high level of customer Satisfaction.
Tags for this Online Resume: Imaging, Integrate, Software, Software Development, Xerox, Marketing Management, Prime, AT&T, Management, Sales
Adjudicator
Administrative Services Manager
Administrative Services Manager
Accountant
Quality Manager
Director, Marketing & Communications - 20 years experience - Washington, DC
Tags for this Online Resume: adobe creative suite, graphic design, social media, communications, web design, management
Data Scientist and SAS Programmer
Tags for this Online Resume: statistician, data analyst, economist, statistics, Washington, D.C., data
