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Online Resumes with "Customer satisfaction "
Director of Global Information Technologies - 20 Years of Experience - Anywhere in the US
An enthusiastic, results-driven IT Leader with over 20 years of experience in strategic planning, global information systems configuration and implementation, telecommunications, and technical services. An articulate communicator and analytical problem solver capable of translating technological processes into business and financial solutions while identifying deficiencies and potential risks in order to increase security, ...
Ideal Companies: My passion calls me to serve in a non-profit, where I can serve a community.
Tags for this Online Resume: CTO, CIO, Enterprise Architecture, Business Technology, Executive Leadership, Recruiting, Non Profit, Strategic Planning, Financial Management, Service Management, Data Center, Cloud Computing, Virtualization, Process Improvements, Organizational Leadership
IT Solutions and Services Leader - 25 yrs
25 years of Information Technology Solutions leadership, including product development, professional services design and delivery, and alliance management. Expertise in complex global delivery models, outsourcing, managed services, contracting/legal, consultative sales, M&A integration, project/program management, HIPAA security model implementation, facilities development, customer satisfaction program design and impleme...
Tags for this Online Resume: Application Development, Outsourcing, Vendor Management, Salesforce, Corporate Functions, Center Executive, Delivery Excellence, Client Development
Project Manager - 20 Years of Experience - Near 33413
Results-driven and highly personable IT Executive excels in utilizing resources to deliver on multiple projects on time and within budget. Also, hands on experience in increasing system uptime and improve other metrics including problem resolution / trouble ticket timeframe and customer satisfaction ratings. Collaborative manager accustomed to working with multiple teams to achieve goals and always maintain strong client re...
Tags for this Online Resume: Project Manager, ERP, Oracle, R12, Management, Oracle, Utilities, Training, Asset Management, Geographic Information System, Project Management, Billing
Senior Manager for Client Services
PROFILE â?¢ A dedicated professional with 20+ years combined experience as a client services/account manager in customer service, insurance and advertising environments. â?¢ Thirteen years experience in customer service, call center operations, business process outsourcing (BPO). â?¢ Self-starter manager and a team player with experience in leadership, management, team management (people development, succession planning), ...
Ideal Companies: Fortune 500 companies
Tags for this Online Resume: Profit and Loss, Team Leadership / Motivation, Process Improvement, Account / Territory Management, Customer Service, Performance Management, Financial Management, Coaching, Workforce, Service Level Agreements, Continuous Process Improvement, Change Management, Quality Monitoring, Disaster Recovery Testing, Vendor Management, Project Management
DIRECTOR - GLOBAL APPLICATIONS
A senior manager with a combination of vision and corporate realism, I have been acknowledged for my capacity to harness the enthusiasm and talents of others, identify core issues, and exploit the necessary resources available to stretch funds and achieve technology objectives.
Ideal Companies: Microsoft, Nike, Amazon, Starbucks, AT&T, Expedia,
Tags for this Online Resume: IT Strategy, Project Management, Offshore Operations, Vendor Negotiations, Customer Relationship Management, Customer Relationship Management, Management, Program Manager, Compensation, Consulting, Account Management, MySQL, PhP, Apache, Linux
Sales Manager - 20 Years of Experience - Near 60804
AREAS OF EXPERTISE Business Analysis - diligently assesses business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities. Proven record of substantially elevating profitability and market share. Excels in conducting sales analysis and forecasting. Marketing & Promotional Campaigns - conceptualizes, plans, and executes innovative strategies to strengthen ...
Tags for this Online Resume: Advertising, Development Initiatives, Outside Sales, Product Development, Sales, Marketing Management, Merchandising, Account Management
System Programmer and Business Analyst
To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.
Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare
Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment
Insurance Sales Manager - 15 Years of Experience - Near 31907
Areas of Expertise Customer Service Management Complaint Handling & Resolution Coaching Recruiting Customer Satisfaction Enhancement Relationship Building Training and Development Team-building & Training Cost-Reduction Strategies
Tags for this Online Resume: Customer Service, Customer Service Center, Training, Automation, CAO, Cardiopulmonary resuscitation (CPR), CSC, HR
Quality Assurance Specialist
A Front Runner Test Manager and Lead in Wipro Limited with 8.5 years of experience in the Information Technology industry as a QA Functional and Automation Lead, QA Process Consultant and Business Analyst in ITSM area. Primary career focus has been in Leading Automation and Functional Team, Testing Assessments, setting up Automation Framework and Script Development, creating business proposal and recommendation, business Re...
Ideal Companies: Kronos, KPMG, Amadegus, John Hancock, CGI, Capgemini, Fidelity Investment, Liberty Mutual
Tags for this Online Resume: QA Automation, Senior QA analyst, Agile methodology, ITSM, Manual Qa Tester, Senior QA Tester, python, itil
Relationship Manager with AML/KYC Interest - 7 Years of Experience - Near 11235
PROFESSIONAL SUMMARY * Over 11 years experience in professionally developing, maintaining and growing client relationships in the finance/sales field. * Proactively took on additional responsibilities to rise from a personal banker to a private client banker in a span of 4 years. * A self motivated sales professional, dedicated to exceeding customer satisfaction using excellent planning and analytical skills honed over the ...
Tags for this Online Resume: Sales, Aml (Macro Lang), Documentation, KYC, Management, Retail, MS Office, Analytical Skills
Medical or Health Services Manager - 5 Years of Experience - Near 92058
Dedicated, highly skilled and results-driven individual with a Master’s Degree in Social Work Licensed in NJ and hold my ASW in California and extensive training in management and proven success in designing and executing strategic practices directly aligned with organizational mission, vision and values. Systematic, enthusiastic and well organized; proficient in guiding and motivating others towards personal achievement an...
Tags for this Online Resume: Social Worker , QA Management, Case Manager, Loss Prevention
Educational Administrator - 20 Years of Experience - Near 63034
I am a dynamic, results oriented leader with a strong track record of performance in a diverse and high-paced setting. I utilize and maximize the strengths and insights of individuals on my team to drive overall organizational improvements, best practices and strategies. I am capable of resolving multiple, complex (human resource, financial, legal and operational) issues and motivate team members to achieve at the highes...
Ideal Companies: Boeing, Monsanto, Wal Mart, Anthem, Express Scripts, Emerson Electric, Family owned companies.
Tags for this Online Resume: Leadership Development, Strategic Planning, Budgeting, Marketing, Communications, MBA, Fund Development, Strategic Visioning, Key Relationship Building, Visioning, Entrepreneurial
