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Online Resumes with "Customer satisfaction "
Quality Assurance Manager, Mich.
Service professional with extensive background in quality assurance, customer satisfaction and product improvement also excellent analytical problem solving skills; highly effective communication and interpersonal skills. Created class curriculum, training videos and trained users on customer service, various software & mechanics and operations. Seeking management position.
Tags for this Online Resume: Brand Quality Manager, Customer Assistance Manager, Service manager
Engineering Team Leader - Product Development, Mechanical, Plastic, 20+ years Experience
Executive Technical Leader has extensive product & process development experience/achievements in medical, consumer, and industrial markets, with over 40 US patents.
Tags for this Online Resume: Engineer, Patents, Plastics, Leadership, Teams, Development
Marketing, business development & communications - USMC officer, 15+years experience
MARKETING DIRECTOR/CORPORATE COMMUNICATIONS DIRECTOR/MEDIA RELATIONS DIRECTOR Accomplished executive with more than 27 years’ experience in business development, strategic communications, marketing initiatives, strategic planning and people management. Extensive skill development encompassing project/program management, innovative problem solving, media relations, fiscal Management, market research and risk assessment. Cap...
Tags for this Online Resume: corporate communications, marketing, business development, sales, media relations, operations
Telecommunication Construction Management.
I have degree of architecture and have over 22 years of solid experience in the field of Design and Construction Management. I have been a Manager of Architectural and Construction of the most difficult projects with outstanding capabilities in leasing, site acquisition, design and construction management of major architectural and construction projects, theme park design and construction. I have Managed real estate, site...
Inside Customer service & Sales
Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed. Strong communication (verbal and written), organization, and time management skills required. I possess solid problem solving and consultative skills, Plus, I am a self-driven, motivated and results-oriented Customer Service and Sales Representative that will allow me to be highly successful with you...
Tags for this Online Resume: Customer Service, Customer Serrvice and Sales, Customer Relations, Sales Support Team, Consulting with clients to upsale new products , Consultant with clients to close additional products , programs and value-added services
Claims Specialist
Experienced Customer Service Representative - call center, Claims Processor, Claims Auditor, Benefits Eligibility Specialist. Extremely analytical individual with excellent written and verbal communication skills. Possesses a thorough knowledge of CPT-4, ICD-9 and HCPC coding. Has an extensive knowledge of insurance products including PPO, POS, HMO, HSA, HRA, Managed Care, Indemnity, and Medicare. Known for identifying er...
Tags for this Online Resume: Claims, Insurance, Claims adjustments, customer service , benefits, Claims processor, Claims specialist, Claims Auditor
Central System Engineer
To serve the customers , the best quality services , and achive the company goals.
Tags for this Online Resume: WAN/LAN, Networking, Win, Unix,Linux, Satellite, International comms, MS Office suit, Customer support, Win, Unix,Linux,Cisco,Amazon,DCI
Quality Management professional focusing on performance improvement and increasing profitability
My aspiration is to join a firm that is focused on employee progression and organizational learning, with a personal goal of promotion to executive management.
Ideal Companies: Large multi-national organizations in defense or customer service industries, preferably in central Florida
Tags for this Online Resume: Quality Management, Performance Improvement, Customer Expectation Management
Technician
Experienced Management Professional, strong communicator, and informed decision- maker with proven abilities to manage multiple sites and projects. Able to evaluate staffing and training qualities, provide effective improvement processes, and apply strategic leadership to manage objectives.Detail-oriented and highly organized in delivering quality workmanship, motivating teams, monitoring budgets, and maintaining superior c...
Insurance and Financial Planning
Insurance sales and service, Quality Assurance and New Product Development. I am a highly motivated self-driven and organizational leader with extensive cooperative working experience with Defense Contractors, FAA, ISO Insurance regulations and Mil Spec regulated companies. I have experience in developing new product design and development, as well as the development of new quality testing and verification procedures as wel...
Tags for this Online Resume: ISO, Management, Team Leadership, Project Management, Customer Satisfaction, Experienced , Sales
Operations
* 25+ years of progressive experience in the Telecommunications, High Tech and Aerospace industries, with expertise in leading organizations of up to 1,100 employees in the Performance, Design, Network Optimization, Network Engineering and Management of sophisticated systems. * Consistent track record of results in MAXIMIZING REVENUE and PROFITABILITY, BUILDING HIGH-PERFORMANCE TEAMS, driving PROCESS IMPROVEMENT, and INCR...
Sales Operation Manager - 5 years - SAP-AVAYA-CISCO -SALESFORCE Net Promoter score
Provides leadership & vision to develop a strong sales culture. Selects, manages, & develops a high performance sales team. Manages the call center sales organization to meet and/or exceed goals. Creates strategies to motivate, coach, & counsel the call center sales team. Develops strategies to enhance performance including technology, workflow, commissions, contests, leadership development, training needs, & quality pro...
Tags for this Online Resume: Sales Management, People Development , Time Management, Change Management, Project Management, Goal Oriented
