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Online Resumes with "Customer experiences"



Senior VP, Strategy Development & Process Design - 15 years experience - Charlotte, NC

I thrive on leading professional teams to develop strategy, to implement continuous improvement projects, and to manage operations in a disciplined fashion resulting in a better customer experience, more effective risk management, and improved operating efficiency.

Featured Profile

General Manager

I am a Management professional with over 15 years of experience managing and growing business in several different verticals. I pride myself in being hands on, leading by example and overachieving!

Ideal Companies: Companies with growth and expansion in mind.

Tags for this Online Resume: Financial Services, General Manager, Operations, Entreprenurial, P&L, Growth, Sales Growth

Featured Profile

Director Talent Acquisition - Certified Six Sigma Black Belt • Baldrige APEX Quality Examiner • Leadership Trainer

Recruitment & Retention subject matter expert with 16+ years of experience providing creative employee programs proven to reduce employee turnover, reduce cost, and improve satisfaction of staff. Effective implementation of continuous improvement projects designed to increase efficiency and reduce waste, without compromising quality.

Ideal Companies: HCA – HOSPITAL CORPORATION OF AMERICA, CATHOLIC HOSPITALS WEST (Currently DIGNITY HEALTH, UHS – UNIVERSAL HEALTH SYSTEM, RECRUITMENT SPECIALISTS, INC, , ALTAMED HEALTH, REGENT INTERNATIONAL HOTELS, BASKOW and ASSOCIATES

Tags for this Online Resume: Strategic

Featured Profile

Innovative Leader in Financial & Sales Management

To obtain a financial analysis or financial management position fully engaging my strong analytical and quality management skills with opportunities to provide key details in increasing revenue, reducing expenses, strengthening controls, and presenting performance reviews to understand trends and drive sales thoroughly.

Ideal Companies: Morgan Stanley, Citigroup, Wells Fargo, Robert Half, PNC, Santander, Bank of America, Bloomingdales, Fisher Investments, Allstate, Geico, Goldman Sachs, American Express, GE Capital, T. Rowe Price, Susquehanna International Group, The World Bank, MasterCard, Visa, ING Direct, Standard Chartered Bank, Fidelity Investments, PwC, Capital One

Tags for this Online Resume: Revenue, Expenses, Controls, Customer Service, Business Planning, Leadership Development, Financial Management, Sales, Financial Consultancy, Sales Financial Coaching, Banking Project Management, Customer Satisfaction Scores, Improving Levels of Daily Banking Activities, Series 6, Series 63, Life and Health, Profiling and Discovery

Featured Profile

Senior Program / Project manager - 20 years experience - Fort Collins

I am a succesful manager with over 20 years of experience at HP. I have managed technical projects in HW Development, SW Development, Support and Quality. I have a proven record of cross funtional management and driving change.

Tags for this Online Resume: Technical Management, Support Management, Project Management, Program Management, Quality Management, Customer Satisfaction

Operational Excellence ~ Call Center Leadership

Operations Leader with expertise implementing initiatives & processes that creates customer-focused accountability & optimal service. Over 15 years Senior Call Center Leadership experience with ability to analyze & champion quality control programs that maximize operational efficiencies & provide exceptional customer experiences. Strong strategic planning, business plan execution, personnel motivation & development, cost c...

Featured Profile

FINANCE DIRECTOR; FINANCIAL PLANNING & ANALYSIS

Highly accomplished and results-driven finance professional and strategic planning manager, with more than 14 years of proven financial experience in a Forbes Global 2000 company. Demonstrated leadership abilities with specializations in efficient prioritization, effective collaboration, and problem evaluation across business units generating successful solutions. Strong creative aptitude in the use of enterprise systems...

Ideal Companies: Reebok, New Balance, Haemonetics, Talbots, Clean Harbors, University of Massachusetts, Pearson Education, Boston University, Northeastern University, Boston College, Tufts Medical Center, Childrens Hospital, Verizon, Ocean Spray

Tags for this Online Resume: Hyperion, Oracle, SAP, Business Objects, Concur, Microsoft Outlook, Word, Excel, PowerPoint

Featured Profile

Product Marketing Professional - 20+ years experience

I am an experienced product marketing professional with 20+ years of recognized leadership in marketing. With Expertise in Traditional, Digital, Mobile & Channel Marketing; Analytics, Reporting & Metrics; Analyst Relations; Value Propositions; Product Launches; and Executive & Customer Communications

Ideal Companies: Verizon, ADP

Tags for this Online Resume: NYC Metro Area, Metrics and Measurement, LIfe Cycle Marketing, Brand Marketing, Digital and Mobile Markeitng, Organizational Leadership, Strategic Messaging, Cross Functional Team Building

Sr. Customer Service Specialist 7 years experience with Medtronic -Jacksonville

The focus of my career has been on delivering a superior customer experience regardless of my position or task. I believe in treating everyone with dignity and respect at all times. I have been directly responsible for selecting and training staff, setting up operations in new physical locations and managing business results across several distinct functions

Tags for this Online Resume: Operations/ Surgery, Senior Customer service, Supervisor, medical and surgical Devise, Admissions, Medical Sales

Interactive Designer, Texas

- Join great team and great projects - New challenges how to deliver cutting edge technology to customers - User experience with clear user interface can change how customer experience your product - Be part of creative leadership that inspires and drive people to great outputs - Do what makes sense and help people change the way how and why they live - Be part of healthcare projects for mobile devices

Tags for this Online Resume: mobile UX/UI design, interactive designer, graphics designer, multimedia designer, user interface designers

Featured Profile

Pharmacist-Pharmacy Operations - 15 years Experience-Massachusetts-Long Term Care Consultant-Customer Service

I am a pharmacist with a diverse background in Retail operations and Long Term Care Management in the Central and Western Massachusetts area

Ideal Companies: CVS, Walgreens, Omnicare, Walmart, Target, Stop N Shop

Tags for this Online Resume: Microsoft Office, Excel, Results Focused, Certified Immunizer, Diabetes Educate, COPD Educate, Workflow Consultant, Customer Experience Specialist, Medication Therapy Management, Outcomes Trainer, Health and Wellness Advisor/Trainer, Successful Collaborative Relationships, Experienced Community Outreach, Business Building, Top Line Script Growth, Pharmacy Cost Control Consultant, Long Term Care Consultant

Account Executive Florida

PROFESSIONAL PROFILE • Consistent high achiever with a proven record of taking on new challenges and seeking continuous learning and growth. • Strong history of developing and managing deficit-free multi-million dollar operating budgets. • Recognized for an ability to establish and nurture professional relationships. • An experienced senior manager ensuring best total customer experience.

Tags for this Online Resume: Florida, Closer, leader, Interpersonal Skills, Over Achiever, competitive