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Online Resumes with "Customer experience"
Senior VP, Strategy Development & Process Design - 15 years experience - Charlotte, NC
I thrive on leading professional teams to develop strategy, to implement continuous improvement projects, and to manage operations in a disciplined fashion resulting in a better customer experience, more effective risk management, and improved operating efficiency.
General Manager
I am a Management professional with over 15 years of experience managing and growing business in several different verticals. I pride myself in being hands on, leading by example and overachieving!
Ideal Companies: Companies with growth and expansion in mind.
Tags for this Online Resume: Financial Services, General Manager, Operations, Entreprenurial, P&L, Growth, Sales Growth
Director Talent Acquisition - Certified Six Sigma Black Belt • Baldrige APEX Quality Examiner • Leadership Trainer
Recruitment & Retention subject matter expert with 16+ years of experience providing creative employee programs proven to reduce employee turnover, reduce cost, and improve satisfaction of staff. Effective implementation of continuous improvement projects designed to increase efficiency and reduce waste, without compromising quality.
Ideal Companies: HCA – HOSPITAL CORPORATION OF AMERICA, CATHOLIC HOSPITALS WEST (Currently DIGNITY HEALTH, UHS – UNIVERSAL HEALTH SYSTEM, RECRUITMENT SPECIALISTS, INC, , ALTAMED HEALTH, REGENT INTERNATIONAL HOTELS, BASKOW and ASSOCIATES
Tags for this Online Resume: Strategic
Innovative Leader in Financial & Sales Management
To obtain a financial analysis or financial management position fully engaging my strong analytical and quality management skills with opportunities to provide key details in increasing revenue, reducing expenses, strengthening controls, and presenting performance reviews to understand trends and drive sales thoroughly.
Ideal Companies: Morgan Stanley, Citigroup, Wells Fargo, Robert Half, PNC, Santander, Bank of America, Bloomingdales, Fisher Investments, Allstate, Geico, Goldman Sachs, American Express, GE Capital, T. Rowe Price, Susquehanna International Group, The World Bank, MasterCard, Visa, ING Direct, Standard Chartered Bank, Fidelity Investments, PwC, Capital One
Tags for this Online Resume: Revenue, Expenses, Controls, Customer Service, Business Planning, Leadership Development, Financial Management, Sales, Financial Consultancy, Sales Financial Coaching, Banking Project Management, Customer Satisfaction Scores, Improving Levels of Daily Banking Activities, Series 6, Series 63, Life and Health, Profiling and Discovery
Senior Program / Project manager - 20 years experience - Fort Collins
I am a succesful manager with over 20 years of experience at HP. I have managed technical projects in HW Development, SW Development, Support and Quality. I have a proven record of cross funtional management and driving change.
Tags for this Online Resume: Technical Management, Support Management, Project Management, Program Management, Quality Management, Customer Satisfaction
Operational Excellence ~ Call Center Leadership
Operations Leader with expertise implementing initiatives & processes that creates customer-focused accountability & optimal service. Over 15 years Senior Call Center Leadership experience with ability to analyze & champion quality control programs that maximize operational efficiencies & provide exceptional customer experiences. Strong strategic planning, business plan execution, personnel motivation & development, cost c...
FINANCE DIRECTOR; FINANCIAL PLANNING & ANALYSIS
Highly accomplished and results-driven finance professional and strategic planning manager, with more than 14 years of proven financial experience in a Forbes Global 2000 company. Demonstrated leadership abilities with specializations in efficient prioritization, effective collaboration, and problem evaluation across business units generating successful solutions. Strong creative aptitude in the use of enterprise systems...
Ideal Companies: Reebok, New Balance, Haemonetics, Talbots, Clean Harbors, University of Massachusetts, Pearson Education, Boston University, Northeastern University, Boston College, Tufts Medical Center, Childrens Hospital, Verizon, Ocean Spray
Tags for this Online Resume: Hyperion, Oracle, SAP, Business Objects, Concur, Microsoft Outlook, Word, Excel, PowerPoint
Product Marketing Professional - 20+ years experience
I am an experienced product marketing professional with 20+ years of recognized leadership in marketing. With Expertise in Traditional, Digital, Mobile & Channel Marketing; Analytics, Reporting & Metrics; Analyst Relations; Value Propositions; Product Launches; and Executive & Customer Communications
Tags for this Online Resume: NYC Metro Area, Metrics and Measurement, LIfe Cycle Marketing, Brand Marketing, Digital and Mobile Markeitng, Organizational Leadership, Strategic Messaging, Cross Functional Team Building
Sr. Customer Service Specialist 7 years experience with Medtronic -Jacksonville
The focus of my career has been on delivering a superior customer experience regardless of my position or task. I believe in treating everyone with dignity and respect at all times. I have been directly responsible for selecting and training staff, setting up operations in new physical locations and managing business results across several distinct functions
Tags for this Online Resume: Operations/ Surgery, Senior Customer service, Supervisor, medical and surgical Devise, Admissions, Medical Sales
Interactive Designer, Texas
- Join great team and great projects - New challenges how to deliver cutting edge technology to customers - User experience with clear user interface can change how customer experience your product - Be part of creative leadership that inspires and drive people to great outputs - Do what makes sense and help people change the way how and why they live - Be part of healthcare projects for mobile devices
Tags for this Online Resume: mobile UX/UI design, interactive designer, graphics designer, multimedia designer, user interface designers
Pharmacist-Pharmacy Operations - 15 years Experience-Massachusetts-Long Term Care Consultant-Customer Service
I am a pharmacist with a diverse background in Retail operations and Long Term Care Management in the Central and Western Massachusetts area
Ideal Companies: CVS, Walgreens, Omnicare, Walmart, Target, Stop N Shop
Tags for this Online Resume: Microsoft Office, Excel, Results Focused, Certified Immunizer, Diabetes Educate, COPD Educate, Workflow Consultant, Customer Experience Specialist, Medication Therapy Management, Outcomes Trainer, Health and Wellness Advisor/Trainer, Successful Collaborative Relationships, Experienced Community Outreach, Business Building, Top Line Script Growth, Pharmacy Cost Control Consultant, Long Term Care Consultant
Account Executive Florida
PROFESSIONAL PROFILE • Consistent high achiever with a proven record of taking on new challenges and seeking continuous learning and growth. • Strong history of developing and managing deficit-free multi-million dollar operating budgets. • Recognized for an ability to establish and nurture professional relationships. • An experienced senior manager ensuring best total customer experience.
Tags for this Online Resume: Florida, Closer, leader, Interpersonal Skills, Over Achiever, competitive
