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Online Resumes with "Customer SLA"
Technical Specialist/IT Coordinator
Tags for this Online Resume: Troubleshoot, Repair and Recovery , Hardware and Software, Customer SLA, Computer IT, POS Equipment
Customer Service / Call Center Quality Manager
When you have the chance, please check out my Linkedin profile. Here’s a quick review of some of my work experience: • My last position was the Supervisor - eCommerce Quality Control. I’ve had several years experience supervising a team of highly trained and motivated agents, quality analysts and documentation specialists which included delivering associate orientation, training, performance reviews, and development of a...
Tags for this Online Resume: Quality control, Manager - call center, Manager - contact center, Manager - customer supprt
Network Administrator - 12 Years of Experience - Near 02723
Multifaceted and high-profile leadership role commanding team of Program Managers through 100+ successful wide area network implementations. Developed cross-departmental relationships to harmonize processes and ensure seamless operations. Worked with Program Managers to uncover network improvements and populate management tools. Delivered server and web portal administration and training for internal staff and customers ali...
Tags for this Online Resume: Change Management, WAN, Security Manager, System Administration, Military
Network Engineer - 5 Years of Experience - Near 91381
Profile * 15 + Years Experience configuring, installing and troubleshooting Routers/Switches (Cisco, Juniper, Tellabs) utilizing l2-L4 protocols, routing protocols (RIP, IGRP, EIGRP, OSPF, BGP, MPLS) in a LAN/WAN environment. * Worked with FrameRelay, ATM technology. Worked with Ixia and Spirent test equipment, STC, Avalanche. * Provided post sales support to customers, SLA compliance, Onsite support to key customers, Worke...
Tags for this Online Resume: Asynchronous Transfer Mode (ATM), Border Gateway Protocol, Compliance, Ethernet, Frame Relay, Install, Leased Line, Legacy, Management, Microsoft Windows
Team Leader - 11 Years of Experience - Near 08876
Arkansas * Conducted interviews and hired responsible individuals and handled all the employees needs but not limited to onboarding/off boarding approving timesheets and expenses. Handled customer SLA Fusions Issues Complaints * Scheduled weekly meetings with team members and communicated needed information * Team handled between 250-325 calls per day * Worked in conjunction with a contracting firm to bring on new employees...
Tags for this Online Resume: Management, Budgeting, Customer Service, Dell, HR, Human Resources, Information Technology, Inventory, Logistics, Outsourcing
Sales Manager - 0 Years of Experience
Experienced in direct & indirect distribution, sales channel, end user / dealer development. Experienced & skilled in IT Technology, consumer products and service offerings. Skilled & experienced in consultative selling, Needs assessment, negotiations, presentations,startup environments, business development, expense control, team leadership, project management, as well as product & sales process training. My interest is in...
Ideal Companies: My interest is in working with an organization in need of developing their channel and distribution sales network on a regional or national basis. I am interested in utilizing my skills and experience in driving revenue through channel distribution.
Tags for this Online Resume: Sales
