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Were you looking for Customer-Experience-Operations job results?
Click Here to search for Customer-Experience-Operations in our 2.4M jobs.
Online Resumes with "Customer Experience Operations"
Financial Manager, Branch or Department
Restaurant and Bar General Manager - 30 years of experience
To continue working in the hospitality field, working with owners to increase profit potential while training and maintaining employees to heighten customers experience in the operation
Customer Service and Operations Executive
Customer service and operations executive with 18 years experience leading teams in delivering global customer service and operations. Experience evaluating customer service and operational activities ensuring appropriate organizational structure is in place and customer service delivered effectively and efficiently. Leader with a passion for helping organizations take their customer service, customer experience and opera...
Tags for this Online Resume: Customer Service Director, Six Sigma Black Belt, Multi-site Leadership, Customer Relationship Management, Project Management, Sales and Marketing Leadership
General Manager with Regional Experience
Highly motivated and experienced hospitality management professional with expert proficiency in managing all aspects of the customer experience, operations, marketing, and training. Comprehensive understanding of the skills needed to anticipate and meet customer expectations in a proactive and courteous manner. Skilled in the ability to effectively manage profit and loss, sales development, local business networking, and ...
Featured Profile
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume:
Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
Program Manager - 15 Years of Experience - Near 90802
Experienced project manager with successful track record leading cross-functional teams focused on the client/customer experience and operational effectiveness in companies of varying size and cultures
Tags for this Online Resume:
Project Management, Los Angeles, Client Service, Product Development
Featured Profile
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume:
Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Quality Manager - 15 Years of Experience - Near 18040
PROFESSIONAL SUMMARY Proven ability to lead and support multiple medium and high complex projects. 15 years plus experience subject matter expert implementing, and driving various proactive quality, safety and project management approaches to drive business performance and improve the customer experience. I am a quick learner who works effectively across all organizational aspects - including senior management, operations, ...
Tags for this Online Resume:
Internal Auditor, Quality, Quality Assurance, Management, Quality Management, Corrective Actions, Metrics, Training, Complaints, Documentation
Director
Summary * Customer Experience and Operations professional with background in customer and sales operations. * Experienced in managing enterprise level projects both cross-functional and global in scope. * Collaboration with internal and external customers, customer service, finance, marketing, and executive level management in highly matrixed organizations. * Team focused professional who thrives on working in challenging a...
Tags for this Online Resume:
Sales, Sales Support, Support, Voice, Customer Relationship Management, Oracle, Recruiting, Sales Training, Siebel, Training
Facilities Manager - 20 Years of Experience - Near 04064
Areas of Expertise * Procurement / Purchasing * Construction / New Facility Start Up * Post Acquisition Change Management Vendor Negotiation / Relations * Capital Improvement Oversight * Loss Prevention / Inventory Control Policy / Procedure Development * Pool Construction / Maintenance * Facility / Property Management ___________________________Selected Accomplishments___________________________ Complex facility / Operatio...
Tags for this Online Resume:
Clubs, Acquisitions, Budgeting, Construction, HVAC, Inventory, Inventory Control, Management, Operating Budget, Payroll
Featured Profile
Merchandising Professional - 20 Years of Experience
Dynamic, Motivated, and Resourceful Merchandising Professional with 20+ years of extensive retail management experience, demonstrates an impressive record of success in growing and nurturing companies enabling the business to deliver exceptional results, year on year. Extremely competent individual has a passion for creating the most amazing experiences for customers, exhibits strong leadership skills, an ability to drive ...
Tags for this Online Resume:
Merchandising, Sales, Audit, Buying, Operational Excellence, Planning, Strategic Planning, Inventory, Inventory Planning, Targeted Marketing, Store Operations, Soft-Lines, Apparel, Hard-Lines, Hardware, Global Sourcing, Vice President, Product Development, Vice President of Merchandising, and Management Executive
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Merchandising Professional - 20 Years of Experience
Dynamic, Motivated, and Resourceful Merchandising Professional with 20+ years of extensive retail management experience, demonstrates an impressive record of success in growing and nurturing companies enabling the business to deliver exceptional results, year on year. Extremely competent individual has a passion for creating the most amazing experiences for customers, exhibits strong leadership skills, an ability to drive ...
Tags for this Online Resume: Merchandising, Sales, Audit, Buying, Operational Excellence, Planning, Strategic Planning, Inventory, Inventory Planning, Targeted Marketing, Store Operations, Soft-Lines, Apparel, Hard-Lines, Hardware, Global Sourcing, Vice President, Product Development, Vice President of Merchandising, and Management Executive
