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Online Resumes with "Contact center"
Customer Service Manager
Tags for this Online Resume: Organizational Development, Learning Manager, Project Manager, eCommerce, Contact Center
Energetic, Insightful, Multi-dimensional Leader
Knowledgeable business professional with 15 years experience directing operations and service delivery in diverse functional areas. Recognized for leadership ability, developing well-functioning teams to maximize efficiency, and good critical thinking and problem resolution skills. Key operational strength areas include: system analysis; operations; process improvement; maximizing the use of technology; and managing for ...
Ideal Companies: Apple, Mini, Qualcomm, Intuit, Salesforce.com, or a smaller startup company with lofty goals
Tags for this Online Resume: operations management, process improvement, employee development, project management, contact center, Six Sigma, business analysis, technology implementation, business requirements, system integration, process design, cross functional collaboration
CTO, CIO - over 20 years of experience -Ecommerce - Website Operations -Online Marketing
Joseph Anthony Sorisi, CTO - CIO Hands On Leader, Team Coach and Builder of Innovative Technology Solutions and Services Mr. Joseph A. Sorisi, brings over 20 years of experience in management as a CTO and CIO with fortune and startup experience in Internet and Offline B2B and B2C businesses. He is a well rounded executive who possesses strong IT, Internet, application development, SEO marketing, business process, operat...
Tags for this Online Resume: CTO, CIO, TECHNOLOGY, IT, ECOMMERCE, INTERNET, WEB, LAMP, LINUX,,APACHE,MYSQL,PHP, SEO, EMAIL, AD, ONLINE, MARKETING, IBM,WEBSPHERE,PORTAL,J2EE,JAVA,XML,AJAX,FLASH, AGILE, WATERFALL, IDE, SOAP, PROJECT MANAGEMENT
Sr. Customer Service Manager, CRM, Contact Center Manager, Six Sigma Green Belt
Lead the customer service business, preferably in a contact center environment, toward best in class customer satisfaction.
Tags for this Online Resume: Technical Support Management, Global Program Management, CRM Big 5, Six Sigma Green Belt, High Performance Team Leader, Relationship Management, Contact Center Expert
Software Developer/Manager
Expertise in Software development with a history of 13+ years in the IT arena. Exceptional interpersonal skills with a talent for developing effective relationships, often mentoring and guiding other developers to optimal results. Performance-driven, capable of handling the complex projects with a knack for providing strategic solutions.
Tags for this Online Resume: Java, SQL, JSF
Customer Service Manager
Tags for this Online Resume: Contact Center Manager, Manager, Section manager, Customer Service Manager
Customer Service Manager - Call Center Manager
With more than 20 years experience in Customer Service, I am a highly effective Contact Center Manager with extensive experience identifying, hiring and mentoring associates in a fast-paced team environment. My results-oriented approach includes a detailed background in metrics-based management, performance counseling, customer service and sales training. I possess an expert-level understanding of the complete customer co...
Tags for this Online Resume: Management, AccPac, Blue Pumpkin, Call Center, Customer Service , CMS
Contact Center Optimization Consultant 20+ years of experience
To join the executive management staff of a company in need of an executive with extensive contact center experience who is committed to continuously improving the customer experience by using a combination of consulting methodology and technology enhancement to cost effectively achieve business transformation.
Director Government Services & Contact Centers
Tags for this Online Resume: CSE Sr Business Analyst, Human Services project Manager
Sr Operations and Sales manager
Be part of an organization that will allow me to effectively utilize my expertise in Customer relations, project management and sales to benefit my employer and be of service to clients; merging with other leaders to tackle challenges and advance, while continuously building on my library of knowledge and skills.
Tags for this Online Resume: Managment, Call center, Sales, Business Development, Operations, Contact Center
Senior Manger, Business Intelligence
Tags for this Online Resume: Crystal Reports, Business Objects, Oracle CRM on Demand, Oracle Contact Center on Demand, SQL, Excel
Senior Solution Architect - Integrator / Technical Project Manager
Seeking an opportunity to contribute in a large scale contact center project. This project would involve full assessment, planning, and implementation of current state, future state, transition as applicable, and implementation. ...Or any of the steps independently
