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RssCustomer Service Manager - Call Center Manager

With more than 20 years experience in Customer Service, I am a highly effective Contact Center Manager with extensive experience identifying, hiring and mentoring associates in a fast-paced team environment. My results-oriented approach includes a detailed background in metrics-based management, performance counseling, customer service and sales training. I possess an expert-level understanding of the complete customer contact cycle and ensure staff consistently reaches their highest potential while identifying and implementing cost-effective processes and procedures for my employer.

Manager

Tustin, CA

About Me

Industry:

Management & Business

Occupation:

Manager
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Tustin, CA

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