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Online Resumes with "Contact center"
Professional Technical Trainer and Instructional Designer
Training and Instructional Design professional with 15 years of experience in course delivery and design. - Experienced in delivering product, sales and technical training in a variety of fields including telecommunications, health care, higher education and contact center/call center. - Taught course curriculum from introductory courseware to advanced theory and application. - Developed courseware using different instruct...
Ideal Companies: Telecommunications, Contact Centers, Third party Contact Center software, Any technical company needing technical training and instructional design.
Tags for this Online Resume: Technical Training, Instructional Design, Sales Support, Sales Training, Corporate Training
Sr. Level Contact Center Operations
To align with a growing, forward thinking, organization where my experience, proven track record of accomplishments would be mutually beneficial.
Tags for this Online Resume: Contact Center, Business Operations, Collections, Customer Service
Customer Service / Call Center Quality Manager
When you have the chance, please check out my Linkedin profile. Here’s a quick review of some of my work experience: • My last position was the Supervisor - eCommerce Quality Control. I’ve had several years experience supervising a team of highly trained and motivated agents, quality analysts and documentation specialists which included delivering associate orientation, training, performance reviews, and development of a...
Tags for this Online Resume: Quality control, Manager - call center, Manager - contact center, Manager - customer supprt
Contact Center Leadership and Human Resourses-11 years Performance management, employee relations
My goal is to leverage my extensive background in HR Performance Management, employee relations, operational effectiveness, and employee engagement/development.
VP Business Development
I have over 26 years of proven ability to reach and influence C-level/decision makers. Professional experience in Outsourcing Contact Center sales, direct to consumer marketing, Business to Business sales and lead generation. Understand the customer sales cycle, and have developed acquisition, customer service, retention and win-back projects. I am an organized, innovative decision-maker who approaches all situations with ...
Tags for this Online Resume: Business Development, Outsourcing
Business Analyst - Process improvement - 10 Years experience - BHPBilliton- Microsoft
I would like to share my experience and knowledge as a Business Analyst in a company who can provide me stability.
Tags for this Online Resume: Business Analys, Supply Chain, Customer Service, Process Improvement, Inventory, Contact Center
Director of Solution Architecture - 15 plus years experience - Contact Center - Cloud Computering, Virtualization, SIP
Admissions Director
Tags for this Online Resume: Customer Service, Client Relations, Contact Center, call center, financial management, technology management
Experienced Contact Center Leader
Tags for this Online Resume: Budget Management, Call Center, Program Management, Client Management, Vendor Management, Performance Driver
Provisioners
I am looking for a telecommunciations position that will allow me to use my extensive knowledge of telecom solutions, management, and design to enhance the company's performance.
Tags for this Online Resume: contact center, administration, avaya, analyst, specialist
Corporate Training Management Professional Greater Atlanta area
To obtain a position that allows me to use my 15 years of instructing and managing call center and leadership training.
Tags for this Online Resume: manager, leadership, trainer, call center, adult learning, instructional design, contact center, instructor, operations
Training and Service Quality Manager -Contact Center Expert
Position as a Trainer, Operations Manager or Supervisor in a Customer Service or Collections Contact Center.
