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Online Resumes with "Center "



Call center operations management

Seeking a position in Call Center Operations management where I can utilize my 20+ years of experience to make a difference.

Quality Assurance Specialist - 6 Years of Experience - Near 60061

Professional Summary * Over 6+ years of experience in Information Technology with emphasis in Software Quality Assurance conducting both manual and automated tests * Extensive experience in testing Web Based, Web Services, Mobile and Client/Server applications * Proficient in Designing and Execution of Test Plans, Test Scenarios and Test Cases. * Exposures on Client Handling Roles to ensure Features are delivered as per the...

Tags for this Online Resume: Oracle, Test, Test Scripts, Regression Testing, SQL Developer, Structured Query Language, Agile, Applications, Extensible Markup Language (XML), Microsoft Office, agile, agile,sql,software

Quality Assurance Specialist - 9 Years of Experience - Near 85308

SUMMARY: * 9.5 Years of experience in various aspects of Software Testing Life Cycle (STLC), review & analysis of Business Requirements, Functional Specifications, and Detailed Design of the application as well as formulation of Test Plan based on the Design Document and User Requirement Document. * Experience in Preparation of Test Strategy, Test Plan, Test Estimation, RTM, Test Summary, Test Scripts & Defect Reporting. * ...

Tags for this Online Resume: Metrics, Test, Test Plan, Triage, Documentation, Management, Requirements Analysis, Agile, Budgeting, Business Requirements, Guidewire Claim Center, Selenium

Team Leader - 10 Years of Experience - Near 27619

SUMMARY Seeking a technical management position where proven achievement and increasing responsibilities with an overall commitment to the development of organizational excellence would be valued. Pursuing a progressive education pursuing various Microsoft, Comp TIA, and Cisco certifications. Scheduled monitored repaired and restarted abended JCL jobs.

Tags for this Online Resume: Troubleshooting, Applications, Operating Systems, Tape Operations, Z/OS, Documentum (Wkflow Sw), Microsoft Windows, Documentum, Help Desk, Infrastructure, A+ Certification, MTA Mobility Certification, MTA Networking Certification, DataCenter Leader

Experienced Customer Service Representative

Tags for this Online Resume: Inbound Call Center Representive, Dispatcher, Telephone Operator

Featured Profile

Experienced no nonsense Director of Engineering, prefers working on multiple projects simultaneously on a fast track, design buildbasis

I want to get back to directing the design and construction, from inception to completion, of refrigeratied food distribution centers and manufacturing plants. I would like to work for a company where I can make an immediate and dramatic impact.. I have a wealth of experience and can hit the ground running. I develop excellent report with vendors to create mutually beneficial relationship.

Tags for this Online Resume: Refrigerated Food Distribution Centers, Under budget, on schedule project management, Excellent cash flow management, Excellent construction quality control, Turn key construction, Fast track design build construction, Excellent company and site start up, Excellent problem identification and solvingi, Ammonia refrigeration systems, Excellent Nursing home management, Excellent cost control, Excellent technology transference, Excellent vendor development and relations

Director - 20 Years of Experience - Near 53027

Profile Values centered, results driven top performer with a proven track record of progressively responsible experience, including executive responsibility over operations, sales, contact centers, service, credit and collections, information technologies, and strategic planning. * Customer experience oriented change agent, introducing innovation and leading team to enhanced performance * Results-oriented leader with focus ...

Tags for this Online Resume: Sales, Acquisitions, Call Processing, Credit and Collections, Due Diligence, Licensing, Order Processing, Project Leader, Project Management, Support, sales

Sales Manager - 15 Years of Experience - Near 77429

* Weekly Sales Reports * Maintain weekly sales routes * Report to Branch manager challenges with properties and installations * Surpassed sales goals the first few months in the field. TXU Energy Commercial Acquisition Supervisor Houston, TX 4/2015 - 1/2016 * Supervised 26 outside Commercial Sales Professionals * Set Obtainable Quotas for sales Team based on previous years performance. * Administer mid-year and annual revie...

Tags for this Online Resume: Outside Sales, Sales

Manager - 5 Years of Experience - Near 30328

CAREER SUMMARY Sales and Business Analyst with variable track record of implementing and managing projects. Practiced in gathering business requirements, performing forecasting models (Excel and R Studio) and research analysis in the Utility and Telecommunication.

Tags for this Online Resume: Pricing, Ad Hoc Reports, AT&T, Business Analysis, Business Analyst, Business Intelligence, Business Requirements, Call Center, Forecasting, Project Management, SQL, Reporting, Excel, Microsoft Office

Supervisor - 2 Years of Experience - Near 80911

Summary Extensive experience in Customer Service and team management. Expertise includes: working in a fast paced environment, meeting and exceeding company statistics requirements, recruiting, and interviewing applicants. Strong time management skills and a great team player. Recognized for ability to develop employees', as well as consistently meeting deadlines and being flexible and available for the company.

Tags for this Online Resume: Scheduling, System Testing, Test, Call Center, Project Management, Project Manager, Customer Service, Benefits, Appraisals, Human Resources

Director - 19 Years of Experience - Near 43074

Summary Profile: Twenty plus years of progressive senior management experience in hospital administration, medical center, call center, physician group practice, community based healthcare and for profit and not for profit service organizations. Continuous Quality Improvement Facilitator. Professional Competencies * Sales & marketing * Public relations * Strategic planning * Physician relations * Public speaking * Call cent...

Tags for this Online Resume: Call Center, Acute Care, Advertising, Ambulatory Services, Applications, Sales, Medical, Public Relations, Business Development, Business Plan, print, sales, Highly developed public relations